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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the 4.8 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Fresh Hold for its excellent cleaning performance, quiet operation, and ease of use. Many also highlight its large capacity and the beneficial steam feature. However, some users have reported issues with the spin cycle, including noise and vibrations. A few customers also mentioned challenges with installation and the washer door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 801 reviews
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Buying a replacement LG washer after 3 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer a little over 3 years ago. Clothes would still smell after wash, and would require a 2nd wash. In addition, the washer would display a certain time (lets say 15 mins) remaining for wash to complete. I would come back after fifteen minutes, and the washer would still be running and would display/require additional time to complete the wash cycle. Always heard Maytag was one of the best brands for washing machines, but this washing machine underperformed vs my previous LG washer. I have my new LG scheduled for delivery later today.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Onewheel408. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Very quiet and does a good job. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Product arived damade, but problem was fixed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is so great no need to guess load size it automatically calculates! Quiet my bedroom shares wall with Laundry room. I NEVE HEAR IT! Cleans everything I have thrown at it. SUPER Capacity. My Cali King comforter washed without a hitch! Truely happy!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use. Cleans excellent! The quick wash cycle and spin and dry cycle are excellent. Not only are my clothes clean but the extra spin and dry cycle has decreased my dryer usage. Another great feature is the self cleaning air freshener cycle my washer never has any mildew smells. Highly recommend this washer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet even in spin cycle. Washes clothes well. Nice capacity for big loads.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst washer ever Maytag 4.8 Cu. Model: MHW6630HC2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Maytag 4.8 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Fresh Hold (Model: MHW6630HC2) from Best Buy in 2020, hoping for a reliable and efficient laundry solution. Unfortunately, my experience has been nothing short of frustrating. From the very beginning, the washer displayed an "SD" error code, indicating an issue with excessive suds. Despite following the manufacturer's guidelines for detergent use, the error persisted, rendering the machine practically unusable. It's incredibly disappointing to invest in a new washer expecting it to function correctly, only to find it constantly malfunctioning. Instead of simplifying my laundry routine, this washer has become more of a decorative piece in my home. Its sleek, metallic design and high-end features like steam and Fresh Hold were enticing, but they mean little when the washer fails to perform its basic function. To cope, my family and I have been forced to use a laundromat for our laundry needs, which is inconvenient and defeats the purpose of having a home washer. Adding to the frustration, each service technician visit costs between $300 to $400, and I've had technicians come out four times already. Despite these visits, the problem remains unresolved. The continuous SD error has not only caused inconvenience but also additional costs and wasted time. To make matters worse, even when running the washer empty, with no detergent or clothes inside, the SD error still appears. This indicates a fundamental flaw in the machine that no service technician has been able to fix. I had high expectations for Maytag, a brand known for durability and performance, but this model has been nothing but problematic. I regret this purchase and would advise potential buyers to reconsider if they are looking for a reliable and hassle-free washer. This model, unfortunately, does not live up to its promises.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your Washer. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Maytag Meets High Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is far quieter than others we’ve experienced (LG, older Whirlpool). There is essentially no vibration during spin and clothes come out very dry. Controls are simple and intuitive. It also has a large capacity. We had Maytags in our last home for over fifteen years and they were bulletproof. I am expecting a repeat performance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and really gets the dirt out. Easy panel and can be universally accessed

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Seems decent, but will it last?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances aren't made to last any longer. After spending an arm and a leg on them, there should be some sense of comfort in knowing that they'll last at least 10 years. That hope is gone. I'm slightly optimistic that the Maytag washer and dryer I purchased will last longer than the G.E's. But time will tell. Within a month of owning this washer, it already had a fatal error code. Could not unlock the door and get to the clothes. I unplugged the washer and then plugged it back in a minute later. The code cleared and the washer functioned normally again. Not sure how long until this happens again. It is a real hassle unplugging a washing machine on a pedestal...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Quite but damp dry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Beautiful and quite Quick delivery Cons: Somehow the clothes are damp dry and all cycles take longer time to wash, compare to our previous whirlpool. We tried all different cycles and get the same results. Now we have to set another spinning cycle before we send the clothes to dryer to save drying time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Lots of options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my choice so far. It is very quiet. The multiple options allow for you to customize your cycles to appropriately clean the type of load you have, even down to how soiled your clothes are. It has a very large capacity. I am just curious as to how the door will hold up; it is completely made of plastic. The unit I replaced had a much heavier door made of metal and glass. Time will tell, but over all I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Good washer I'm happy with my purchase. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine... it's quiet, efficient and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Maytag washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag makes a superior model. I love my new Washing machine. It’s very efficient with a large capacity for our laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    This washer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and EXTRA POWER option. It is quiet when operating. The only con is the alert tone when the wash cycle has completed is not loud enough. The tone should be probably three times louder.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 4.8 had the 4.5 it was 2 yrs old didn’t work they came out 3 times factory couldn’t get the shocks right so they exchanged it with a new more expensive one steam in it. It runs washes extremely well. It’s a winner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washes fine but stopped spin drying at end of cycl

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been less than a year and the machine stopped spinning for final cycle so I have to initiate a spin-dry cycle manually after each load. Otherwise, it's great!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    9 front loader washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had just a few problems when we bought the washer no one knew if the boats came out of the back when we purchased it everyone was not sure but after doing extensive history checks we found out that they do remove the bolts out of the washer when we first purchased so all in all everything was great had no problems on getting it from point a to point b very kind and friendly employees at Best buy so thank you Best buy once again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome machine for those who hate doing laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seriously loathe having to do laundry... That is... Until I got this machine. It's super simple, and it looks super fancy, but that's not where the awesomeness ends! This machine has so many settings you will soon realize you've been doing your laundry wrong your whole life. It will get your loads so perfectly clean, you won't hate everything in your closet anymore, and it cuts down on drying time because it spins everything so dry... For the first time in my life I don't have to sit by my washer praying, doing a spiritual cleanse to exercise the demons, or do the ancient booby dance in the hopes that my bras make it through a cycle in 1 piece... This machine is amazing!.... Now I just sit by my old dryer praying that it will soon realize it's no match for this beautiful new contraption, and will move on to its final resting place, so my husband will let me buy the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag Washer from Bestbuy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had my Maytag washer from Bestbuy for 18 months. I absolutely love her! Purchasing from Bestbuy was such a great experience. The sales person was helpful and took the time to understand my needs. I purchased the washer on Dec 17, and it was delivered Dec 22; installation went smoothly as the service persons were professional and knowledgeable. This Maytag washer has been terrific from day one to the present. I am pleased to say that I just made the final payment, as Bestbuy gave me 18 months to pay for it at zero interest. I highly recommend Bestbuy for appliance purchases!

    I would recommend this to a friend
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