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Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,874 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Maytag Quality at Black Friday Prices

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this washer on sale for Black Friday and it was delivered in March 2020 upon completion of my new home. It was delivered to my doorstep but I had to haul it upstairs and hook up everything myself due to COVID chronicles. Installation was easy and the washing machine is great for large loads of clothes and bed linen. This one does not have the large agitator inside which allows for more laundry. The settings can be custom tailored to suit your laundry needs. It’s performed flawlessly thus far and I couldn’t be happier for the price/quality.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    I want to like this Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to get used to how this washer washes cloths. No matter which setting you use the clothing barely gets wet. Although, I do like the washer and it does manage to get everything clean. My favorite thing is that it is HUGE and you can wash all the large items that would never fit in your old washer. My only real complaint is that after only 2 weeks the detergent tray rails started to rust. I hope the warranty covers this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great price point and love the washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at various models before purchasing. I really liked what this washer offers for the price. I wanted a larger washer for washing bed spreads and alike. And this one had what I needed. I like the washer. I did not want another front loader at all. The well is deep on this one and may not work for short people. You have to dig down to pull the clothes out. But It is much easier on my low back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Washer size

    Rated 5 out of 5 stars

    Love my new Maytag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older model Maytag for a new one. I chose this washer for the ease of use and diverse settings. It's very quiet and cleans my clothes efficiently. The tub is deep (no agitator) so I can wash large comforters without a problem. Doesn't use an abundance of water so that will help with my usage, beautiful design with a glass top.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love everything is digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drum capacity is great....can wash bed duvets, etc. Makes wash so simple with digital!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for light colored clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with a top load after having a front load for 10 years. Wasn't sure about the "no agitator" but went with it. With the glass lid you can see the clothes don't seem to rotate without the agitator. Got one with the deep wash feature too (heard it washes better) however any load I wash with dark colors comes out with a residue on them which looks like wet lint. I have used both pods and liquid detergent (at different times) and it still happenens. It's a new washer, so there isn't gunk built up, and the washer does have a clean cycle with affresh. It also doesn't matter the material and I'm guessing the residue is on the lighter colors too, its just not visible. I did an additional rinse & spin and it still didn't clear it up. The drum though is 19" deep but I wouldnt fill it more than 10" to 12" and its 23" in diameter. I'm 5'10" and almost can't reach the bottom without my feet coming off the ground! So beware if you're shorter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Works excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washing machine was too old and just gave up so I got this one and I am happy, it is spacious and it does the job well. I like that it is quiet, clear on top to see what is going on inside. simple instructions to follow. and the 10 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When looking for this washing machine we look for the largest fastest machine we could find. There are six of us in this household and we need maximum cleaning capabilities. This washer is the best we’ve owned to date if you have a lot of wash this is the unit to go for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much!!! So glad i bought the model with the agitator. Had it over a year and just love it. So quiet and has many levels for whatever you might want to wash. Even my comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It’s been Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and I liked this due since it has a large capacity. It’s not too loud at all and works just fine. My wife really likes it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Love my new Maytag washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Maytag washer. Huge tub, less water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer I've Ever Had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces a former Maytag that was 6 years old - bearings going out (too expensive, even with free parts from Maytag) to repair at its age. What I like more about the new one is it has deep water and bedding settings that give you a better wash for bulky items. It is also more versatile … has more settings. And it adjusts wash time based on how much you put into the drum. All in all, I'm excited and really like this washer. Hop it lasts! Also, it pretty closely matches my 6-year-old Maytag dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about the washer as well as the price which was great. The washer has great features and is larger enough for about 4 large loads. I was able to wash my Queen size comforter with no problem. I love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer Due to the large capacity washer didn’t have the middle agitator and can wash comforters and saves water use overall great machine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I almost love it.. BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to LOVE this machine however Having it ONLY 6 months I’ve had problems. After 3 weeks i needed to return it and exchange because it stopped working. Just yesterday i had the Maytag warranty replace the detergent drawer because the cheap metal track was rusting everywhere. So almost love performanceBUT very worried i bought the wrong machine

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for your review. We are sorry to hear you were in need of a repair for your Washer. We are glad to hear your warranty was able to assist you in covering your repair for your Washer. If you are in need of any other assistance after your repair, feel free to email us at [email protected], with your name, address, phone number, model/serial number and a brief description of what you are experiencing. MaytagBrand

  • Rated 1 out of 5 stars

    I would definitely NOT Recommend this washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed, beyond dissatisfied with this washer I want to exchange it for a different brand. I called Best Buy and was told I had to talked to the Manufacturer, what the Hell! I’m very upset. This washer stopped washing, it leave white stuff on my dark clothes that looks like lint similar to the other pictures posted here. I want my money back or a new machine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet compared to my old machine! I can do big loads no problems. Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made in the USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is here. American made and assembled here. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This set is well made simple and heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our set and works great when your washing 3 loads a day it can keep up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too Expensive to be Rusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer has started to rust at the bleach dispenser even though I use very little bleach and rinse with water after adding bleach. I just bought this top of the line machine December 1,2017. Should’ve just bought a cheap set of washer and dryer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey Wildchild, we value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.maytag.com/ and select your Washer style to get started. If you need additional assistance, please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

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