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Customer reviews

Rating 2 out of 5 stars with 5 reviews

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20%
would recommend
to a friend

Customers are saying

Customers enjoy the Bravos XL washer's features, but some have noted issues with its cleaning performance. Several reviews mention clothes not being adequately cleaned or dried, even on heavy wash cycles. The reported problems suggest that the machine may not be effectively removing dirt and odors from clothing. This indicates a potential concern regarding the washer's overall effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 1 out of 5 stars

    Dead before 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 5 years old and water pump died. Honestly shocked as hardly any water enters the machine. Wish I could get a washing machine from the 1970-80's which would last 20+ years and WASH clothes with water! Error code "drn", which is water pump. Planned obsolescence.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers nothing. The washer wont work and its not even 3 years old. The cost to repair (WITH WARRENTY) is almost $400 with no guarantee they can fix it. I will never buy this brand again.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    TERRIBLE washer and dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for a good 5 years. It's absolutely horrendous!! It doesn't use much water and the clothes are always dirty! The fact that our dryer has dirt in the lint trap on a continuing basis proves the washer is not washing properly. I've had it serviced multiple times and each time I'm told there is nothing wrong. You can see the clothes are dry in spots even when using a heavy wash cycle. They never feel clean or smell good!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, KerriS. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand

  • Rated 2 out of 5 stars

    Washer brovas xl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 11 year old machine and it recently started to leak. Hasn’t had hard use. Machines should last longer that.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hey RonaldjS, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ MaytagBrand

  • Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Maytag Bravos washer and dryer set in 2011. They both needed a few repairs over the years. It's now 2025. The washer is still going strong. Though I think the dryer is on its way out. Nonetheless, I've been overall satisfied with my purchase for 14+ years.

    I would recommend this to a friend
  • Customer reviews from maytag.com

    User rating, 4.5 out of 5 stars with 567 reviews on maytag.com.

    See all maytag.com reviews
    maytag.com
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