Customer Ratings & Reviews

The Meta Portal Smart Video Calling device is a fantastic solution for those looking to stay connected with family and friends from the comfort of their home. The 10-inch touch screen display is large and clear, providing an excellent video calling experience. The device is easy to use, with a user-friendly interface that allows for seamless navigation and setup. The built-in camera and microphone provide high-quality audio and video, and the device's compact size makes it easy to place on a bookshelf or countertop. The Meta Portal also supports popular video calling platforms, so you can connect with your loved ones using your preferred service. Overall, the Meta Portal Smart Video Calling device is a great investment for anyone looking for an easy and convenient way to stay connected with loved ones.

Warning: this is a sad review, but I feel it expresses how important this purchase was for me and my family. My grandfather unexpectedly went into hospice and passed away while my region was locked down due to Covid19 at age 87. When he came home from the hospital, my wife and I were able to get he and my grandmother set up with this 10" Portal from Facebook. He had 5 daughters, 19 grandchildren, and 16 great-grandchildren, many of whom were only able to see him a final time over this blessing of a device. My grandmother was able to work it with zero technical ability and the image and audio were clear and never gave her any issues. This product gave my family something you normally can't buy... time with your loved ones before they pass. I personally was able to spend time with him the day before he passed over this device with my family. I will be forever grateful.

I only got this device because it was on sale. I picked up two of them, but honestly, it wasn't worth setting up the second one. I will say that the camera tracking ability is impressive and so is the microphone. But I don't find myself doing video calls often enough to say this was a worthy purchase. It only works for Whatsapp or Teams calls though. It also has a physical privacy shutter that you can enable which is A+ design in my opinion. The spotify integration is very limited, I wish I could use the touch screen like an app to select my playlist instead of doing everything by voice. You can also only upload photos to facebook and use those albums. No way to just add it to the device storage itself. I was hoping that these devices would have been jailbroken by now, but they're still locked down. The speaker is decent for playing music and calls and the large gorgeous screen design does make it seem perfect like a picture frame. But again, limited application support has me not using this very often to justify recommending to others, especially since they're all being discontinued.

Absolutely love this device. Allows me to seamlessly video with the grandchildren - who are thousands and thousands of miles away - all for free through Whatsapp. Couldn't recommend it more.

I bought this because I was going off to college and wanted to have a way to talk to my family and see them at the same time, but also to keep an eye on my pet bird that I had to leave behind. I kept the device on for most of the day, so it felt like I was still at home. I could hear my family in the background and it was just overall a great buy. I think it's really great and I had no issues. I do wish it wouldn't track focus and stay locked on the whole picture, but oh well. Just fyi, the image shows my perspective of what the portal showed me, while on my laptop using facebook messenger video.

This is a great machine, I can’t believe how fun it makes for filming, the backgrounds are great and the smart camera is a lot of fun to play with. The VR background on the bike and I the Tripp forest are enlightening. There is a bright future for anyone who gets one of these boxes. Storytime is a great form of storytelling. I find myself involved with what scenes through out the day. I take to family on it alot and it is a great way to keep in-touch. This is a machine built for everyone so come on into Bustbuy an give it a try. You’ll be happy that you did. Hey my review just became a sales pitch! Might as well include a pledge of allegiance to complete the meeting. I pledge allegiance to the flag of the united states of america. And to the republic for which it stands. One nation under god indivisible with liberty and justice for all.

Love the camera that follows you. What's up video colling is the best. Alexa on board and it works very well.

Bought black and white. Love the camera that follows you around. What's up video calling is just perfect.

My 95 year old dad has computer and cell phone but was not doing so well to do video calls due to so many options. Tried the Portal and now he loves to call people all the time. Strongly recommend for elderly people. Just to be clear, only your parent needs the Portal, the other people can communicate with mobile device or computer as long as they have Facebook MESSENGER app.

The portal is excellent it allows you to visit family and friends and bring them close close, you can cooked with your love ones from across state you can visit your grandchildren’s it has a cool section where you can tell your grand children stories and actually become the characters in the story plays music it will follow you around the room the portal has a built-in Video Eye Also acts like Alexa you can ask him recipes time a day whether you can train her to do all kinds of things

Amazing value for the reduced price... It's difficult to find digital photo frames under $50. But at this price this can do much more. 1. Digital Photos Display 2. High quality Video Calling device - Excellent camera that pans and moves. 3. Music/Radio streaming apps like Spotify, iHeart Radio 4. Alexa integration for monitoring camera when needed. Definitely recommend....

I absolutely loveeeeeeee it!!!!! It follows me around my kitchen when I am FaceTime'ing my daughter in Florida lol. Literally! I move, the camera follows me! Best money I've spent in a while! Oh and the music!!!!! The volume goes WAY higher than I expected and the clarity and bass is amazing!

Great device , great for video calls and to use as a digital clock

Good device but the lack of portability is a major challenge once you start using it. I'd rather pay more and get the portable meta portal go. other than that the device is solid. sound quality is great. i recommend it.

Good Quality product. Easy pairing with My apps and pretty good looking. Possible listen Your playlist on Spotify and more. Surely You Will enjoy it.

I am enjoying my meta Portal it give me the freedom to walk around my home and still be able to do video calling, it was a great purchase.

Short Version: Portal works great at connecting people. Video features make Portal easy to recommend, but some features don’t feel fully realized and some bugs keep Portal from currently realizing its potential. Long Version: I wasn’t quite sure what to make of the Facebook Portal. I knew it was a video conferencing device, but I just figured I could use my phone for video calls. But, having used the Portal for a week, I’ve come to appreciate what Portal is and what it could be a lot more than I thought I would. Somewhere between watching my parents laugh at my brother’s attempt to tell the story of the “Three Little Pigs” and my girlfriend’s ability to easily video conference with her family on the other side of the country, I realized how great the Portal is at bringing people together. It works as described at making video calls convenient and simple. It’s incredibly freeing to have the ability to talk with someone hands free at a clarity that makes it sound like the other person is almost in the room with you. It’s nice to be able to say “hey portal, call ______” and then see and hear the person within seconds. Portal supports up to 8 people on a call, and, as I discovered, they don’t all have to be using a Portal. Any phone or tablet user with Facebook Messenger can video chat with you. However, only Portal users will have access to certain features and having non portal users on the chat can eliminate features such as music sharing. During the call, the camera did a good job at panning out to show groups. And, with a screen click, you can tell Portal who you want to spotlight and follow with the camera. I had some difficulties with Portal wanting to crop off the top of heads from time to time, but usually walking around fixed the problem. Privacy: I can’t really talk about Portal without addressing the 800lb elephant in the room, namely privacy. The Portal has more security than I expected. It includes a physical toggle that can turn off just the camera or the camera and the mic. You can see a cover go over the camera lens if you flip the toggle. It’s nice knowing that no one can see or hear me if that toggle is moved in the right position. Facebook has provided tools for people to access, review, and delete all voice interactions with the device. Features: AR effects have been nice. The effects work well and map to the subject with ease. As a Bluetooth speaker, the Portal sounds great. I had some problems with the device appearing on my Samsung devices, but my iPad and Google phone had no difficulties. If you struggle with finding the speaker on your phone, I suggest pairing from the Portal itself as that was a pretty simple alternative. Currently, there are 14 apps for the Portal and many other websites that the Portal doubles as an app. However, there is no native Facebook app. My brother and I thought that was a huge missed opportunity. Why can’t I have a custom feed of stories from Facebook that constantly scrolls across the device? As is, I can tell Facebook to show photos from my Facebook and Instagram profile along with some recent photos of my Facebook favorites, but I feel like the features here are a bit lacking. It could be so much better. Also, the included apps feel like stripped down tablet apps. They don’t feel fully featured or like they were designed to specifically take advantage of the portal. Imagine how great it would be to have the food network walk you through a recipe step by step and, when ready, you could simply say “hey portal, next step”. Along those lines, I wish there was a battery so you could easily pick portal up and move it to a different room. As is, Portal kind of feels like the old landlines. You are stuck using them wherever they are wired at the time. Everyone I know with a Portal has put them close to their kitchen. Bugs: Unfortunately, the Portal hasn’t been as headache free as I would like. I must restart my internet router every couple of days or the Portal doesn’t want to work right. I’m not sure if that is a problem with Portal or AT&T, but I only notice the problem on the Portal. I had a problem when trying to add another Facebook user to my portal that forced me to restart the Portal before that user’s contacts would appear. I had to turn off Alexa features as the mic was too sensitive and seemed to assume I said “Alexa” more often than I had. It became annoying when I would be having a conversation and Portal would interrupt with a fact or answer to a question I hadn’t asked. I mentioned the weird Bluetooth bugs above. Most of these bugs have been relatively minor, but they were enough to make me feel like maybe this device isn’t quite finished. Summary: I like and recommend Portal. I know plenty of friends and family who now want a Portal for Christmas, but I hope the above-mentioned bugs get fixed soon.

Very happy with our purchase. Excellent sound and camera quality. Exactly what we needed for our kitchen

Excellent I love it I chat with family use for zoom work easygoing and I could use it anywhere

Mother loves it. Great for staying in touch with family and friends without the hassle of zoom.