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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 468 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the VR experience, quality, ease of use, and condition of the Quest 2 headset. Many appreciate the fun factor and immersive nature of the games. However, some users point out that the battery life could be improved, and there have been a few reports of issues with the controllers. Overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 468 reviews
  • Rated 5 out of 5 stars

    Perfect Christmas present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! Fast shipping exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I waited soo long to buy?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased before price hike. Looks and feels practically new. The family really enjoy playing VR. It takes time to get used to it but gameplay is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent my son loves it, very good and its fun to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay, i mean for the price that was before the meta quest 2 in 299$ is the reason that i dont like it so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    blurry images and many glitches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first on the first day it worked very well and the next day it began to fail a lot with blurred images and many failures

    No, I would not recommend this to a friend
    • Brand response from Oculus Support
      Posted .

      Hello there,

      Thank you for sharing your experience, and we are sorry to learn it did not meet the expectations.

      As much as we'd like to give you advice ASAP, the best and most effective way of helping you is having a proper look at what might be causing such reported issues.

      If you could spare some time and reach us out, via email or webchat, we'd be most pleased to -> https://store.facebook.com/help/support/quest 

      Sincerely, oculus

  • Rated 1 out of 5 stars

    Sent a Ref as a new!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift on Christmas to my son, and thanks God i decided to take a look on it before Christmas, I’ve found refurbished tags on it, although I bought it as a new one!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Easy to setup. Built with great quality. Will recommend .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great quest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love their new quests! They use them often and can play online together. Set up was easy although the refubished quest i purchased i struggled to get the hand controllers to pair. I was very happy when i found out that if i had both quests on the same account they can share all of the games so i didnt have to purchase everything twice. I did buy head straps that are easier to adjust size off amazon that have a turnable tightening wheel directly on the back. They are much easier for adjusting to head sizes. I would also recommend buying rechargable charging stands that come with included rachargable batteries because cords get lost and it's so much easier just to toss your quest right on it when it's low battery than searching for cords and places to charge. Honestly this is a good alternative then tablets or phone for kids because it encourages them to get up and get moving!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Virtual reality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this virtual reality gadget! Great deal. Easy instructions. Tons of free options and payable download selections. My whole family enjoys. I bought mine refurbished and has worked well with no issues. Fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oculus Quest 2 is a fantastic VR headset with great visuals and smooth performance. It's easy to set up and use, with a wide range of games and apps. The controllers are responsive, and the headset is comfortable to wear. Overall, it's a great value for its price and perfect for both VR beginners and enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Vr experience

    Rated 5 out of 5 stars

    it's worth it just get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every cent of my money due to the fact that I always wanted to play on a VR and I was only able to save a little bit works like it's brand new too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Games

    Rated 5 out of 5 stars

    very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it fits great easy to use and play with a lot of games to play and even more if you connect it with a pc overall would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VR is very fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sis, as I have had mine for a few years now. Playing games on this is so fun and immersive to the point of making great memories of going to different worlds in the safety of your room. As a kid playing videogames, I always wondered what it'd look like to explore these fantasy worlds. Now, my friends and I play frequently in these worlds, escaping reality lol It's also a fun console to get some virtual exercise in. I seriously recommend Beat saber, since it'll Definitely keep you moving, coordinated and jammin'. It'll definitely work your arms and upper body. Some days, I'll get ready for 'VR movie night' by watching a movie/ gameplay on the YouTube app. The screen is adjustable so I can lay on my back, sides or so have you. The only negatives I have: Facebook/Oculus account, AirLink, and battery life. If you want to use the oculus, you must have a FB account. I really don't like this requirement and making a developer's oculus account is annoying, too. Luckily, there are plenty of YouTube tutorials, but it's still ultimately unnecessary in my opinion. When I'm trying to connect my laptop (Zephyrus G14) to my oculus, it's very slow, laggy and beyond annoying. If you plan on playing VRChat or any other game, you'll need to buy Virtual Desktop on the oculus app store. It's worth it if you want consistency and minimal latency. When using AirLink, I e had one "eye" turn a bright purple while the other sight had jittery lag. Gave me a migraine. The battery life isn't great. If you're playing, let's say Beat Saber, you'll sometimes only have 30-20 minutes before it says "low battery" despite it just being at 100% a minute ago. Luckily the controllers are battery operated and last a great amount of time. Wish the headset itself were in the same boat. Regardless of the negatives, I've been having a wonderful time with my oculus! So much fun making new online friends, meeting old online friends, interacting with virtual worlds and jumping out of planes has been a joy (especially during the pandemic!) 8.5/10. I can't emphasize how much fun it is! As one of the cheaper options for VR headsets, it's not bad at all! If you're looking to start VR at a somewhat cheap price (all things considered), get an oculus 2!

    I would recommend this to a friend
  • Pros mentioned:
    Games

    Rated 5 out of 5 stars

    Fantastic and so much fun!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so cool! I love that I can put this on and escape for a mini vacay. The games are fun and not too pricey. I especially love the workout apps. Supernatural is excellent and really helps tone and get your heart rate up. The Star Wars game I've been waiting for for like 40 years lol. It puts you right in the middle of all the action. It's a great device and worth the money. You'll have a blast with this Oculus.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He’s been playing with it non stop since he got it last Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this to be the best item that I have bought for anyone I get so much praise for my niece.

    I would recommend this to a friend
  • Pros mentioned:
    Games, Vr experience

    Rated 5 out of 5 stars

    Oculus quest 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fun games and activities. Lots of free downloads.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Oculus Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this a while back, it came earlier than it said so that was a fun surprise. I love it really, it’s super fun and high quality, although I don’t know much about VR Headsets I’d say this one performs very well. Everything came like described as well so there weren’t any problems. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 5 out of 5 stars

    Great Christmas gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoys. This is actually pretty funny watching him play it.

    I would recommend this to a friend
  • Cons mentioned:
    Controllers

    Rated 5 out of 5 stars

    META QUEST 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends bought this for me as a Christmas gift and I was very happy with it, but recently im unable to connect the controllers and therfore this has become useless to me. Looking to either replace it or get a Meta Quest 3

    I would recommend this to a friend
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