Customers value the quality, condition, and wireless functionality of this refurbished Xbox controller, with many noting it feels like new and works perfectly. Positive feedback also highlights the controller's appealing color options. While some experienced issues with buttons or connection problems, the majority of users reported a positive experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 436 reviews
Pros mentioned:
Controller quality, Wireless
Rated 5 out of 5 stars
Totally unexpected!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I figured it was a first gen, maybe a 2nd that had a 3.5mm in it. What to my surprised by a had-to-be-new-open-box-buy or something XBox One S White controller! Bluetooth and all, I was shocked. It has performed fantastically, including with my Chatpad. I see why these ran low so fast, if you get a chance jump on one or more of these. Everything was there, it was recertified (tested) by Geek Squad so I knew it had to be working, and it was. Very impressed and will take advantage of thins like this from Best Buy again!
I would recommend this to a friend
Pros mentioned:
Condition, Controller quality
Rated 4 out of 5 stars
It's all about what you are used to.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a solid controller, and it looks new. The referb is not noticeable. I do prefer the PS4 controller, but if you need an Xbox one, save a few bucks and get a Geek Squad referb.
I would recommend this to a friend
Pros mentioned:
Color, Wireless
Rated 5 out of 5 stars
Perfect for my needs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This works wirelessly over bluetooth or via USB. So I can use it with my phone, xbox, or laptop. It's white so it's easy to see in the dark. I haven't had any issues at all with battery life either! Great product.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
An excellent controller and great refurbished
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Xbox controllers are the gold standard for PC gaming right now, and it's easy to see why once you start using one. After fussing around with a PS4 controller for a long time trying to get it to work with spotty results, I finally took the plunge on this one. It's not cheap, but buying it refurbished helps take some of the sting out of it. The refurb unit I bought was in perfect shape. It was clean and I've had no issues with it. I would recommend buying some rechargeable batteries or a battery pack to go along with it, though, or you'll be ripping through AA batteries.
I would recommend this to a friend
Pros mentioned:
Condition, Controller quality
Rated 5 out of 5 stars
Great controller
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great condition for a refurbished quality. Glad I saved some some money and received the same quality as buying it brand new
I would recommend this to a friend
Pros mentioned:
Wireless
Rated 5 out of 5 stars
Not what I expected!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
FANTASTIC! I have 2 1st Gen controllers, one died and I wasn't looking to keep buying them. I took a shot at this one, even tho it's white, hoping it was fully updated and in decent shape in a bag or something...
NEW IN ORIGINAL PACKAGING! Great because I know it's been tested but just like I would've purchased brand new. So if you want a deal for a great wireless controller that has Bluetooth and works on any Win 10 laptop/PC with BT (sweet for Steam!) you found it. I'm seriously thinking another is in my future!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great addition for a P2 or on PC
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Xbox Wireless Controller has become the standard for gaming especially on a PC. This white S model pairs easily with a Windows 10 computer via bluetooth connectivity so no additional dongles are needed. Also great if you need to add a P2, P3, or P4 to your existing Xbox One console. Would be nice if they came with rechargeable batteries, but they are fairly cheap. It's also been confirmed that these will be compatible with the Series X console releasing later this year.
I would recommend this to a friend
Pros mentioned:
Controller quality
Rated 5 out of 5 stars
Great Choice for Secondary Controller!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
While I was wary since this is product is touted as Refurbished, I am pleasantly surprised by the quality! Even if you compare the controller against the new one I received with my console, you cannot see any visible condition issues until you open the battery case. It is only then do you see the difference due to a change in the product sticker. Since this is still a Microsoft product, I would expect the same type of quality, so hopefully it will last just as long.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Controller is basically brand new
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Read reviews about this controller to make sure i didn't get a beat up used controller, and most people said they received one that seemed brand new. It is possible to receive one that is worse for wear but the one i received seemed brand new, and barely had any use if any. I would recommend getting this, and or exchanging it if you do happen to be unlucky and get a beat up one.
I would recommend this to a friend
Pros mentioned:
Controller quality, Wireless
Rated 5 out of 5 stars
Xbox one s controler (white)
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great controler handles nice. The Bluetooth is an added bonus. I can use it wirelessly with my pc.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 4 out of 5 stars
Good, but not perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought this controller to go with my PC for gaming, and it feels almost brand new except for the weirdly angled left trigger. Sometimes it gets stuck but I guess that's expected from a refurbished product, which is much cheaper than a brand new one.
I would recommend this to a friend
Pros mentioned:
Color, Controller quality
Rated 5 out of 5 stars
xbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Xbox always have nice controllers. this white control always stands out
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great quality, like-new and a deal
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two of these controllers as replacements, and I highly recommend this option if you're in need of a new (to you) controller. Both were in like-new condition, and I have been using both regularly since purchase.
With new generation systems on the horizon, save some money while you can on current generation accessories.
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Great Xbox Controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed an extra controller for my guest to play games together, didn't want to spend over $59 for new one that is not going to be played that much. When arrived, it came with retail box and controller is in like new condition almost new. Thanks Best Buy!!
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Perfect for AppleTV or iPad
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this so that I could play a few games on my iPad and Apple TV. Wow, what a difference - so much better than using Apple remote for the TV. iPad is nice to play on too. Refurbished unit looks brand new - no issues!
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Got My Money's Worth
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Started out great, no issues. It recently started dying faster than normal. This is to be expected though since it was refurbished.
I would recommend this to a friend
Pros mentioned:
Controller quality
Rated 5 out of 5 stars
Great replacement
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to replace my older xbox controller, but did not want to spend too much on a brand new controller. I bought this refurbished controlled and it works like new, plus it also looks brand new.
I would recommend this to a friend
Pros mentioned:
Controller quality
Rated 5 out of 5 stars
Best Refurbished Xbox controller for Cheap.
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has to be one of the best deals I’ve had when looking for cheap refurbished Xbox controllers. I’ve had this for almost a year and it still works perfectly fine. So happy with my choice.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Simple, easy to use Xbox One Controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I honestly bought this color of Xbox One controller because of the black & white color combination. It reminded me of a Stormtrooper and I love playing Star Wars Battlefront on it. There is nothing special about this controller, but I love it!
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Works like brand new
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new Xbox controller at a decent price. What price for a OEM controller. It says refurbished but works just as well as a new controller. Worth the purchase.