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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the keyboard quality, fingerprint reader, and long battery life of the Modern Keyboard with Fingerprint ID Wireless. Many appreciate the ease of use and the comfortable key feel, describing the keys as crisp and responsive. While some users experienced minor connectivity issues, the positive feedback on the fingerprint ID feature and overall design outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 130 reviews
  • Pros mentioned:
    Key feel, Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great keyboard! good travel on keys. nice looking too!

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard, easy to set up , the fingerprint reader works very well

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Fantastic keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this keyboard everyday in the office. It is much quieter than my previous keyboard and I love the fingerprint sensor. It works perfectly every time. There is a little delay when using the Bluetooth feature but I mostly use it wired when working. Once the Bluetooth connection though I have experienced no issues same typing speed as a wired connection.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint id

    Rated 5 out of 5 stars

    EXCELLENT KEYBORD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI THIS IS AN EXCELLENT KEYBOARD, BEST OF THE BEST, IS VERY SOFT AT TOUCH, NICE, SMOOTH AND COMPACT, AND LIGHT WEIGHT, ALSO HAVE FINGERPRINT ID, WORKS PERFECT, NO COMPLAINS, MATCHES BEST, DOES NOT REQUIRE BATTERIES, IT COMES WITH A CABLE THAT CHARGES THE KEYBOARD EVEN WHEN IS IN USE, NOT EVERYTHING IS GOOD NEWS THIS AWESOME KEYBOARD IS NOT COMPATIBLE WITH APPLE DEVICES.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for your review! We're happy to hear that you're enjoying your Modern Keyboard.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wireless keyboard is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is an excellent tool for my at home office setup and allows me to work from many areas in my office being that it is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint id

    Rated 4 out of 5 stars

    Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because the keyboard does not light up. Otherwise, outstanding. Fingerprint key with Windows 10 Hello works as it should and provides another means to log-in securely. There can be about a one second lag for the keyboard to turn on/connect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to review your Modern Keyboard! We're happy to hear that you have been enjoying your keyboard, and will pass your feedback along to our team.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    I really like this keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the key board - it is thin and the keys have the stronger bounce back function that I like so I can type faster. I bought the last one in the store to replace the keyboard that went with my Envy. I wanted black but the gray is nice also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the footprint of this keyboard. I was looking for something with a low profile that didn't have cheap feeling keys since I'm on this thing 8 to 10 hours a day. This one really fit the bill. My one and only complaint about my personal experience is that after a couple of weeks, the space bar started to make a slight squeaking noise when pressed. It's not very loud but in a quiet environment, it's kind of annoying... especially for a $150 keyboard. I might consider returning it to see if a new one does the same thing. Other than that, I'd actually recommend this keyboard to anyone looking for something that sits low on your desktop. Bonus points if you're using it with a Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 3 out of 5 stars

    Great keyboard, but has software problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these keyboards. One of them works great on my home computer, but when I use the second for my office laptop, the bluetooth connection fails to register altogether, and I can only use it with the wired connection. The fingerprint reader also does not work on my office laptop. I am keeping the 2nd keyboard instead of returning only because I like the keys on this and the tactile feedback, and the only other keyboard I am aware of that is perhaps better than this is the Apple magic keyboard. The Logitech keyboards are too bulky for me.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for providing the community with feedback about your Modern Keyboard with Fingerprint ID experience. We're sorry to hear you've encountered a few difficulties with your keyboard, and we have some resources that can help. First, to assist with connecting your Modern Keyboard with Fingerprint ID to your office laptop via Bluetooth, we recommend checking out this link here: https://support.microsoft.com/en-us/help/4034778.

      We also have a great troubleshooting resource for the fingerprint reader of your keyboard here: https://support.microsoft.com/en-us/help/4036292.

      We sincerely hope these resources help.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Best keyboard for windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Rechargeable or you can leave it connected the entire time. it also have finger scanner to log in to you windows computer. I think this only works if its on windows 10. All in all would buy again and again for my windows computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great compliments! We're delighted to hear about how the Microsoft Modern Keyboard with Fingerprint ID has enhanced the way you complete your every-day tasks. We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Nice keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, comfortable (to me) keyboard. Fits my surface nicely. Lack of instructions on pairing. Fingerprint reader isn't obvious like most others. It looks like a regular key.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Compact USB/Bluetooth Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop styled keyboard with fingerprint reader. No issues getting it right online with the current version of Windows 10. The windows hello had no issue recognizing it and scanning my fingerprints were a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth Keyboard. I am enjoying this Bluetooth Keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Responsive and sleek...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. Saw it at the store and got it right away even though I didn't really need a new one. It's sleek and elegant but also very responsive for typing with a gentle touch.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good keyboard with flaws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad keyboard. The build is high quality with a metal build. It does has it flaws. The layout of the 10 keys could be better because the lock button is right above the 10 key which will accidentally cause your computer to lock. In addition, if you don't use the keyboard for around 15-30 minutes, the keyboard will go into sleep mode. There is a way to prevent this from happening, but it takes a bit of research to do this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft - Keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this keyboard. Considering I sit at my computer writing all day, the key board is easy to use and has the type of buttons I prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    sleek and elegant

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closest to a mac pro keyboard you'll get on a PC. Works amazingly well and holds a charge for months of normal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect keyboard for Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard mainly because of the shortcut keys. (Calculator, Minimize All, Notifications, Lock) The lock is my favorite. All keyboards should have a key to lock the pc. The minimize all is like a built in panic button. Hit it once to minimize all open windows, hit it again to restore the windows. My only wish is that the keys were backlit. I would trade the wireless feature for backlit keys.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi,

      Thanks for writing about your experience with the Modern Keyboard. We read all of the reviews that we receive, and are so happy to hear that you're enjoying your device, and most notably the lock on the keyboard.

      We take all of this into account and will share your review with our team so they can keep in mind for future product updates.

      Thanks again,

      Victoria
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Excellent Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and great typing tactile feedback. Love the built in fingerprint sensor.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you are utilizing the fingerprint sensor with your Modern Keyboard with Fingerprint ID. This is a great way to not only make signing in faster, but also more secure than ever before by using your unique fingerprint! Thanks for the great shout-out, we're glad you're enjoying your new keyboard.

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great typing experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard provides great key feedback, but sadly has issues connecting to multiple computers.

    I would recommend this to a friend
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