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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 130 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers have good things to say about the keyboard quality, fingerprint reader, and long battery life of the Modern Keyboard with Fingerprint ID Wireless. Many appreciate the ease of use and the comfortable key feel, describing the keys as crisp and responsive. While some users experienced minor connectivity issues, the positive feedback on the fingerprint ID feature and overall design outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 130 reviews
  • Pros mentioned:
    Fingerprint reader

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my laptop. Fingerprint reader for login is very convenient.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bob,

      We're delighted to hear you're enjoying the Modern Keyboard with Fingerprint ID! We especially love that the fingerprint reader blends effortlessly into the keyboard which truly adds to the sleekness of the device as a whole. Thanks again for taking the time to share your thoughts with the community!

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Fingerprint reader

    Rated 5 out of 5 stars

    Great MS Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft for years mad great mice and keyboards. This unit continues the tradition. I love the technology in the fingerprint reader. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft keyboard. It is well-made and great to use. I like to separate number keyboard area.

    I would recommend this to a friend
  • Pros mentioned:
    Key feel

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This key board is excellent. Battery powered when you need it to be. Slim and excellent key feel

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard, top shelf and very refined. I have had no issues with this keyboard whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No match

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won't be sorry with this keyboard. LOVE IT! And I type a lot. Very easy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little keyboard. Seems to take the inputs via bluetooth very well. The key spacing does take some getting used to, but the buttons have a good level of feedback for a non-mechanical keyboard. One gripe is the fingerprint sensor; doesn't always work, but seems to be a decent option about 80% of the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sebastian,

      Thanks for taking the time to share how you're loving your Modern Keyboard with Fingerprint ID. We're glad to hear you're making the most of Windows Hello so far. We'd love to chime in to offer you some assistance. If you're ever having trouble with your fingerprint ID, try these easy troubleshooting tips: https://support.microsoft.com/en-us/help/4036292/surface-troubleshoot-problems-with-the-fingerprint-reader-on-microsoft.

      Often times, running Windows updates on your device will solve any minor issues.

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this keyboard and it works great. Good connection and size. Easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the corresponding mouse, it is very sleek and minimal, easy to connect as well

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent keyboard

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for over a year, great quality construction, feels great and responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Charges through USB, so does not require batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Keyboard is done in a very good quality, it is comfortable and great to work with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi James,

      Thanks for the positive feedback! We're delighted you're loving the comfortable experience the Modern Keyboard with Fingerprint ID brings. We hope you continue to love this great tool!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Solid keyboard, just a little too slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good keyboard functionally. I love the built in biometrics that works great with the Windows Hello setting for it. My only issue is a preference issue. It is just slightly too slim and when I type lazy my hand occasionally hit some keys. But, it only takes up very little space on my desk.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with the community. We're glad to hear that you're loving the slim design, as well as fingerprint ID. We greatly appreciate your feedback!

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I missed the 10-key on my Surface Pro 6 cover and considered purchasing a separate keypad. I made the right choice when I got this Microsoft Keyboard. The Bluetooth feature doesn't require a USB dongle, and the 10-key is included. The key sizes are perfect and typing is comfortable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Doirse,

      Thanks for taking the time to leave a review for your Modern Keyboard with Fingerprint ID for the community! We're thrilled to hear you've been enjoying the wireless Bluetooth feature of your keyboard, as well as the comfortable typing experience. Thanks again for sharing!

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, charge lasts me about 1.5 weeks. would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard works very smoothly, I don't have to charge it over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint id

    Rated 5 out of 5 stars

    Great keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard and fingerprint I’d works great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard with lots of functions. Just plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    new style keyboard for surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely styled and designed kb from MS. It also has biometric.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    typing was super comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The typing on this keyboard was super comfortable.

    I would recommend this to a friend
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