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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 591 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Surface Dock 2 for its ability to connect multiple monitors and peripherals, with its ample USB ports and overall connectivity options. It is also appreciated for its compatibility with Microsoft computers and laptops, making it a versatile docking station for various users. While some find it a bit pricey, customers generally value its functionality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 591 reviews
  • Rated 5 out of 5 stars

    All-in-one docking station and charging cord

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it is a docking station but also serves as the charging cord. Nobody likes a cluster of cords so I was happy to eliminate the charging cord from my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MICROSOFT delivers again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed in a dock. After unsuccessfully attempting to purchase in store and online multiple Times in the past, I couldn’t pass up the one last unit on the shelf. Makes switching between my personal and work desk a breeze. No more unplugging and replugging the same cables.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Wish all 4 usb-c ports could drive monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace surface dock. I like the usbc ports. I wish all four could drive the monitors, but only two are capable of external monitor connections. I think it could have used two more usb3.0 porta.

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support

    Rated 5 out of 5 stars

    Amazing dock for surface lpatop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the most versatile DOCK I have ever used with a laptop. Comes with a magnetic connector that snaps to my surface laptop and extends its ports in a really good way. I can connect 2 4k monitors and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great docking station for my laptop. Replaced one that had been fried by a power surge

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Simplifies my illustration/Animation Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my surface laptop studio. I’m able to connect to my Wacom monitor, software dongle, wireless mouse, and other items. It didn’t work with my thunderbolt audio interface, but that wasn’t totally surprising. It’s a bit expensive, but it’s a solid unit. I’m a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a Surface you need this gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to setup remote offices I found my self recommending Surface products more often, this dock it's the perfect companion, the size it's perfect so it won't be taking a lot of space from your desk also it can power dual monitors, little trick if you get a USB-C to HDMI or DP you can add a 3rd but it's up to you. much needed for today's needs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Surface Dock is a perfect companion to your Surface devices. We're glad that you're enjoying its compact design and versatility, too. Thank you for sharing your experience with it!

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Better than First Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats to say? Have a surface and need to hook it up to monitors/network/more usb ports? Get it! Do not the Surface Dock 2 has USB-C video outputs, So keep that in mind. We exclusively use Surfaces at work and these seem to work better than the Dock 1's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Dock2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part is works great. Sometimes glitchy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 of these docking stations and they are great for convenience of just unplugging my Surface Laptop and moving to another docking station where I have different monitors, speakers, scanners, etc. connected. I don't have to move cords. Quick and easy. I use one for travel which works great for connecting to projectors.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – Thank you for sharing your experience with it; we hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good dock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, to go with the Surface Pro and Surface Laptop my kids have. They work as expected, each with a 4K monitor, there is not much else to say about them. At full price there are better values to be found, if you Surface product is recent enough to have a USB-C port, but it is a great value when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to Appreciate the Power of the MS Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure. The hardest part is unpacking the box. Plug in the external and build incredibly complex Excel Spread sheets with multiple tabs. One can see everything. Then plug into the enet network and print away. All without opening the manual! The Dock unleashes the full potential of the Surface Laptop and Surface Book!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      It's wonderful to hear that Surface Dock 2 has been an excellent companion for your Surfaces. We're glad that it was so easy to set up and start using, too. Thank you for sharing your experience; we hope you continue to enjoy it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adding a monitor is easy with this docking statio.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with my Surface computer to add a monitor to my work station in my home. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Surface device w/ multi displays? BUY

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to complete my COVID setup, and probably the best purchase I've made during these times. I have two large widescreen monitors plugged in over USB-C. All available via a single cable, the Surface mag-safe cord. Absolutely lovely...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Theus,

      Thank you for sharing your experience with your new Surface Dock 2! It’s great to hear that it’s one of the best purchases you've made lately. We hope you continue to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Monitor support

    Rated 5 out of 5 stars

    Convenient and simple set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up and very convenient. Allows for 2 monitors and a printer and keyboard. Ideal use is Microsoft wireless mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased a used Pro 6 Surface, needed to add two external monitors and needed more USB ports, this device fit the bill and works great. Even better got it on sale @$50 bucks off. Great deal

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 3 out of 5 stars

    Good, but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues connecting my surface laptop 4 to an external monitor since I bought it last Fall, this product was my last option because it was pricey. (I got travel hub first, but it didn't solve the issue) I realized that I needed to get another HDMI/USB-c adaptor (additional cost) to connect 2 monitors. I didn't want to spend money any more for additional accessories, and this was bigger and heavier than I expected, so I returned it. Check if you really need this and have all accessories before purchasing it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great with USB C ports but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does pretty much the same thing as the original Surface Dock with the exception that this dock now has 2 USB type C ports which replaces the previous 2 mini display port ports. Works well but is a tad on the expensive side.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dock to have if you are working with additional monitors. I use USB C to display port cables. Have hard wire to internet. It's great. It's little on the expensive side. I got mine on sale plus discount which is why I grabbed it.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Docking station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Surface book 1 and Surface book 3. Bought on sale so a great value. One should read the spec's first to see if it meets their needs. plenty of USB and DP ports. Quick and easy to setup even without the instructions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alan,

      Thanks for taking the time to leave a review! We're glad to hear you're new Surface Dock 2 has been working with your Surface Book and Surface Book 3! Our team was excited to build a next generation dock with new and updated ports. We hope you continue to enjoy your Surface Dock 2.

      Cheers,

      Heather
      Surface Customer Care Microsoft

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