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Customer reviews

Rating 4.5 out of 5 stars with 822 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the Surface Go's portability, size, and performance, frequently praising its lightweight design and ease of use. Many appreciate the device's speed and sufficient storage, although some find the battery life could be improved. A few users mention the price point as a potential drawback, and some would prefer more USB port options. The operating system also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 822 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay here’s my review. I don’t review much on Best Buy but do sometimes on Amazon. I preordered Surface Go on the BB site mainly because I was going to use the free $50 BB gift card with the purchase towards a Go keyboard. To start off with I pretty much have all of the Surface family devices the studio, pro 4, and Book but I find myself using the Go the most because I move around a lot and all of the other devices are much too inconvenient. The Surface Book detached is actually lighter but the battery life for the tablet portion is not enough. I bought a Stream Deck Mini and have all of my macros programmed and this combo is a beast and fits my needs perfectly. The battery life is great too. I get about 7 hours but I can also charge through the USB C. I can’t review the 64gb version but my 128gb version with 8gb RAM fits my needs perfectly. The premium keyboard came out to $80 with $50 off. I use a surface pen from my other device. Over all, this is my dream device. Small, powerful, and the keyboard doesn’t feel cramped. I don’t like Windows S (sorry Microsoft) but I was able to remove it using the free Microsoft removal on their Store. I feel that the device is crippled with Windows S, so make sure to remove it you plan to install other applications not found on their App Store. Great job on the GO! I hope you keep innovating!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Wow, what a stellar review! We can tell you put a lot of effort into telling the community about your experience with the Surface Go so far. We're thrilled to know that this device has been the perfect fit for your on-the-go life style. With the ultra portable design, taking your device with you is easier than ever. We appreciate you giving us your honest feedback on all aspects of this great machine.

      Thanks for being a loyal Surface customer!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing battery life, surprisingly snappy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Surface purchase, and I must say that I am extremely pleased with this tablet. Bought it with a type cover and pen, plus an Office 365 subscription, which definitely will help if you get the model with less storage. The 8GB RAM with 128GB SSD model is more than sufficient for my needs. It even can go the extra mile with fuill virtualization support(Hyper-V), which I was very skeptical about before purchasing. Brought it home, turned of Windows S mode, upgraded Windows 10 home to pro, and this tablet is able to run any virtual machine(I've tried Android 8.1 x64, Ubuntu, a few others..) I have thrown at it. The SSD transfers data to and from the USB-C port super fast. I didn't know the Pentium series CPU was still being manufactured, nor would I have thought that it would be any sort of mobile performance contender, but the Intel®Pentium® Gold Processor 4415Y that this model is equipped with definitely surpassed my expectations(I usually stay working on a workstation with x2 Xeon CPUs with no fewer than 12 cores each, for a total of 48 cores, with HT of course). Great screen quality, decent resolution, touchscreen is super responsive. Excellent battery life. Decent camera quality. DEFINITELY recommend this tablet to anyone who is looking to try out a MS Surface product, or even looking for a laptop/tablet replacement.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks for the wonderful review! We're so happy when we see that our devices are empowering our users to do more. Don't forget about the Surface Pen as well. That can help make the Surface Go even more versatile and prepared to handle anything you can throw at it. Thanks again!

      Regards,
      Jonny
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for presentations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to pull files from our network for our daily meetings. Connected it to an 82” TV. Awesome response!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Blotchy , Pixelated screen

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Surface Go computer / tablet about 2 years ago, (2018). It was a great little product until recently. If it sits idle for about 30-40 minutes the screen becomes all blotchy or pixelated, thus rendering it useless. The only way to get it to turn off is by pressing the power button for about 10 seconds. Sometimes it takes a couple of hours before the screen goes back to normal. It was a great device but now it is useless. It is unfortunate that it only lasted 2 years. Best Nuy wanted to charge me $400.00 to have the factory look at it. Sorry, no way. I would be interested in getting feedback from Microsoft about their defective product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life, Usb port

    Rated 5 out of 5 stars

    Great for reading and watching videos on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet because I wanted something light, compact, and simple for catching up on the news or watching videos while I'm commuting or traveling. It can be tricky to pull out even a lightweight 13" laptop in a crowded subway car, yet I needed a full Windows desktop so my phone just wouldn't cut it. The Surface Go is the answer. The 10" screen is just the right size for everyday reading, content consumption, and light productivity work, and it's small and light enough to carry and pull out easily in the field. The touchscreen is very responsive and has an 1800x1200 resolution for a very sharp and clear picture. The screen is also bright enough to easily read outside. There's a front-facing infrared camera for Windows Hello face recognition, so logging in and unlocking it is quick and easy. It runs Windows 10 Home in S mode out of the box, but it's easy to switch out of S mode and run all your familiar Windows desktop apps. The smaller size and lower price point compared to the Surface Pro does mean a number of compromises, but none are serious limitations considering how this device is meant to be used. The only USB port is a single USB-C port, which means that plugging in most flash drives will require an optional dongle, though there also is a microSD card slot for storage expansion. The 1.6 GHz dual-core (with Hyper-Threading) Intel Pentium Gold processor can feel sluggish at times, such as when trying to open a large number of browser tabs at once, but is perfectly adequate in most situations. Battery life is also on the shorter side, but this is mitigated by the Surface Go having support for USB-C charging with USB Power Delivery, so you can power it up with a USB PD power bank. There's two commonly-available versions of the Surface Go: a cheaper version with 4 GB of RAM and 64 GB of eMMC storage, and a better version with 8 GB of RAM and 128 GB of faster NVMe storage. The 8/128 version has enough memory and storage that's fast enough to not hold up most tasks. The 4/64 version, on the other hand, is prone to running out of memory and slowing down dramatically when you try to use it hard, which is particularly problematic on a device with a relatively slow processor. As such, I'd strongly recommend getting the 8/128 version. (A third version with a built-in LTE modem is also available but most people won't need it; I simply have it tethered to my phone in the field.) To get the most out of the Surface Go, I strongly suggest getting a Type Cover to go with it as well. An active stylus can be useful but is by no means essential; I have a Bamboo Ink stylus and it works very well with the tablet. All told, as long as you understand the limitations (which aren't severe considering its intended purpose), if you're looking for a small, lightweight device to surf the Web, watch videos, and be productive almost anywhere, the Surface Go is just what you need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you so much for leaving a detailed review about your experience with Surface Go! We have no doubt that your feedback will be helpful to others in the community that are looking for the best device that fits their needs. Our goal was to create a device that could truly go anywhere with you while providing a quality work experience to help accomplish all your tasks, and we're pleased to hear this matches what you've experienced!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Tablet & Portable PC, Some Limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing the Surface series of tablets for some time now. I have a largely Apple ecosystem and admit after switching to Apple after being a longtime Windows user a few years ago, I have some biases against Windows machines, though I admit the Surface series and their great reviews intrigued me. This experience has proven that MS has vastly improved and has produced an impressive series of devices with Apple-esque qualities in many ways. This Surface Go competes against the iPads in many ways in terms of size, weight and portability, but has the added benefit of providing a full Windows PC experience, whereas the iPad cannot replicate that of a Mac to the same degree. Pairing the Surface Go with the Microsoft portable keyboard cover is a must if you want a tablet that can provide a full laptop experience. It's an extra hundred bucks as of this writing but is an absolutely stellar performer and worth the cost. I have a iPad Pro 10.5" and can compare it in several areas for reference. Things I like about the Go (mine is the 128 GB/8GB RAM version): 1. Small, portable and easy to carry. Thicker than an iPad but about the same weight, and the Microsoft keyboard you can (and should) buy separately is vastly superior to the iPad's, it includes an excellent trackpad, and fits the surface better and is flatter when folded - and provides a true laptop experience that an iPad cannot match. 2. Very snappy performance. I almost got the more expensive & larger Surface Pro 6 because of performance concerns, but this Go with the Pentium processor has shown absolutely no deficiencies. Apps like Excel and Word, Edge, etc open quickly with no lag or delay. 3. Gorgeous screen. I have read some people actually had an issue with 1800 x 1200 resolution, but seriously - remember, this is a 10" screen and the clarity and sharpness are stunning, as good as any Retina screen. On full brightness it's beautiful, but I have to admit on half brightness, it's not as bright as an iPad on half brightness. 4. Stand is integrated into the Surface Go's body. At first I was put off by this, but it's really a better design. It makes the Surface slightly thicker than an iPad, but the compatible keyboard is much larger and more functional than an iPad's since the iPad uses its keyboard as a stand, also. 5. Micro-SD card slot in back behind the stand, so it's completely covered when the Surface is used as a tablet with the stand folded. Easy way to add cheap storage since Micro-SD cars are very cheap right now. You cannot add storage to any iPad. 6. Touchscreen is extremely responsive and has just the right amount of sensitivity. Microsoft combines the traditional Windows interface with tiles so you can click them to open up apps. 7. Flexibility - this thing functions well as a tablet, while you're laying in bed and surfing or watching a movie, and a full-bore laptop if you buy the keyboard designed for it, which I strongly recommend. The keyboard clasps to the Go magnetically and is powered by it. It's also backlit and has a full keyboard just like a standard laptop, and an outstanding integrated touchpad, which an iPad cannot offer. This means you can set this up on a desk and use it as a complete laptop, which makes using apps like Excel, Word and Powerpoint seamless and far less awkward than they are on an iPad. For a traveling tablet that can double as a work computer, this is a far better choice. The iPad is superior in terms of OS ergonomics and snappiness, as well as battery life, as a tablet, but cannot double as a full-bore PC the way the Surface can. Things I am not crazy about: 1. I bought a stylus with this, and pairing was difficult and took several tries. It appears to work but still does not show up as a device in Bluetooth devices. 2. Battery life is mediocre at best. I charged this and my iPad to 100%, and the Surface dropped to 90% overnight with the screen off while the iPad dropped half as much to 95%. The iPad claims 10 hours of use and I cannot see this Surface getting more than 5 or 6 on a good day, with light use and a fairly dim screen. Maybe MS can release a firmware update to improve things, but this is definitely this device's Achilles heel. 3. The Surface ships in S mode and works well in it. I am aware you can migrate the device out of S-mode into standard Windows mode. However, I am reluctant to shift it out of S-mode as it's a one-way move and makes the Surface less secure and worsens battery life, but S mode means you can only use Microsoft-approved apps from the app store, and those apps seem to be really limited. That means no Chrome, no iCloud access, no app for my bank, very few home automation apps, etc. that are all freely available in Apple's "walled garden" for its iPad. Apple allows OneDrive access while MS does not return the favor with iCloud. iTunes, fortunately, is available. Very disappointing and this removes a star from an otherwise excellent device.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability, Size

    Rated 5 out of 5 stars

    Awesome Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok..I have owned 2 of the previous Surface Pro's and multiple convertible laptops, Ipads including the pro and a MacBook pro.....I just kept wanting something smaller to carry around but have the full functionality of a laptop. I was very skeptical of this Surface because even though I had read you could convert it over to Windows 10 Home and actually install programs...I just have a few I use all the time. But I took the chance to see....And I have to say I am thoroughly thrilled and surprised. I have used Corel PSP way back since it was in the single digits so this is a program which was a must for me to be able to install....and it did...flawlessly and runs very fluid on the 8GB 128GB version I purchased. The Surface Go is very responsive and the screen clarity is wonderful...very crisp and clear..I opted to use the Wacom pen with my Surface Go and it also works perfectly. For my heavy computer use I have an all in 1 desktop that I use because I do alot of cutting and creating but knowing I can create anywhere anytime and it's super portable!! Extremely thrilled with my purchase and highly recommend!! Good Job Microsoft!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Penny,

      We're so glad you were pleasantly surprised with your experience with the Surface Go! Thanks for giving this nifty device a try, we're sure happy you did. With the Surface Go, taking your work with you is more portable than ever before. We're thrilled that this has been the perfect device to easily travel with! We appreciate you calling out some of your favorite features for the community.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance, Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best for Travel, No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this now for over three weeks and I love it. I have a pile of Tablets, Notebooks, Laptops, and All-In-Ones, but this is finally the solution. I still use my HP Spectre-360 (from Best Buy), with 4th Gen i7 Processor for high end work like video editing, but the well-documented battery drain (when powered off) of the Spectre-360 makes it unsuitable for travel away from an outlet. Also 13" is still too big for the smaller commuter planes on which I travel all the time. The Surface Go is the perfect size, and has plenty of power for what I need to do on a plane and in an airport. It took a few hours to get used to the keyboard/touchpad, but it feels very natural now. The Stylus is amazing, and I'm still learning ways to use this handy tool. I also got the matching Bluetooth mouse, which is great when I have the desktop space. Here is my Summary: Performance: More than adequate for most tasks. Storage: Internal 128GB SSD is super fast, and with 256GB Micro-SD card inserted, I have all of my music and entertainment at my fingertips. Display: Amazingly easy to read for my age 55+ eyeballs. This was my biggest surprise. Overall: This hasn't left my side since I brought it home from Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your in-depth review of the Surface Go! We're delighted to hear this has been the perfect on-the-go solution for all your travels. It sounds like you were able to get acquainted with some new favorite accessories like the Surface Pen. If you're looking for more ways to utilize this handy tool, check out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      We hope you continue to discover all there is to love about the Surface Go!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    Hot a firecracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets so hot it feels as if it will catch on fire! Other than that it was great but a bit smaller then the surface 2

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear that you have been experiencing some excess heat coming from your device. Please know that with the Surface Go this is an extremely odd case, and we would like to give you some specialized care immediately to get to the bottom of this. We have escalated this to our support team, and created a unique case ID number for you. We highly urge you to accept this care by filing a ticket at aka.ms/SurfaceCare-us, and using the reference number, 1808152260086.

      We hope to hear from you soon!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance, Portability, Size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product, on the more expensive side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here goes my review a. Size: at 10 inches, it is the perfect size. It is light so its very portable. It weight 1.15 pounds and with the keyboard is around 1.65 pounds. The bezels big so I hope they cut down on the bezels for the next iteration Performance: I initially had the 4GB one but had to return it because of the blue screen of death. I personally feel the 4Gb ram was not enough to handle the windows home version. I got the 8gb ram one which performance better. You can feel the processor working it so its not really as fast as a I-Core processor. Cost: I got the LTE version. I have not tried the LTE part yet but with a keyboard and pen it cost around 850 some dollars. I think that is very pricey for a Pentium Gold processor. Over it it fits my needs, I need something light on the go. I have a laptop for home use so I am happy with the purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your honest review of Surface Go. We're happy to know you discovered a model of our most portable design to-date that fits your needs. We hope you continue to enjoy this uniquely compact yet powerful design.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Summation:   The Microsoft Surface Go is the smallest in the Surface lineup. It has a beautiful screen, pleasing aesthetics, and a solid feel. While the performance is hampered by its low-powered insides in some instances, the Surface Go (as configured here) is plenty powerful enough to write some essays, browse the web, watch movies, and more. While power users should probably steer clear, the Surface Go is a... "Go" for most users out there (I’ll see myself out).   Yay! · Premium materials and build quality · Beautiful screen · Can truly be a productivity machine with Type Cover keyboard (sold separately) · Type Cover keyboard accessory has great depth, is backlit and has a great trackpad · Decent performance with 8 GB RAM and 128 SSD options · Extremely portable   Nay! · Performance, including the Pentium chip, is not stellar (especially in the systems with 4 GB RAM and 64 GB eMMC) · Graphics are not much better - casual games only · Accessories can add up quickly · Windows 10 is not the best tablet experience that can be had   Meh. · The speakers, while decent, are nothing to write home about · 128 GB SSD fills up fast (storage is expandable through Micro SD card slot on back) · 8 GB RAM is about the sweet spot for a machine like this, and in this price range   Verdict: The Yay’s Have It!   The Surface Go is a surprising little machine. It handles most day-to-day tasks with aplomb. The screen is bright, and colors really do "pop". The Type Cover keyboard attachment, while an additional $99.99 - $129.99, is excellent - with good depth, backlit keys and a large trackpad. It is also a must have accessory. Students and professionals on the go who value portability at the expense of a bigger screen or more powerful machine would do well to check out the Surface Go. One caveat I have, I truly believe the only configuration worth purchasing is the top model, which comes in at $549.00 and was used in this review (the Surface Go with the LTE connection adds another $130.00 to the price tag, coming in at $679.00).     Introduction:   Ever since Steve Ballmer departed Microsoft, I feel as though the company has been on a tear (I think the stock [MSFT] reflects that). They are taking on Amazon Web Services (AWS) with Microsoft Azure and fighting for share in many areas. They have also released a slew of computers over the last few years. While there were some bumps along the way (Surface RT), Microsoft seems to have perfected the 2-in-1 combination. Indeed, Microsoft's Surface line of products have shown themselves to be of the highest quality, often earning praise in the media for their ingenuity and premium materials. With their current line of Surface computers, Microsoft has cemented itself as one of the top computer hardware manufacturers. The fact that their hardware ties in so nicely with their software only confirms this. The configuration used for this review is the Surface Go with 8GB RAM and a 128 GB SSD, without LTE.     Hardware:   While the Surface Go starts at $399.00, it certainly does not skimp on build quality. The Go is a well-built machine, with a Magnesium case that is both very solid feeling and surprisingly light. Of course, as with any tablet, the screen is what dominates, and in this respect the Surface Go does not disappoint. The screen is bright and extremely vivid.       A quick breakdown of the screen per Microsoft’s site:   · Screen: 10" PixelSense™ Display · Resolution: 1800 x 1200 (217 PPI) resolution · Aspect ratio: 3:2 · Contrast ratio: 1500:1 · Touch: 10-point multi-touch · Corning® Gorilla® Glass 3   While a 10-inch screen is going to be too small for many, I found the size to be adequate for what I was doing. One thing I should note about the screen is that it is surrounded by rather thick bezels, especially by today’s standards and designs.   Using the optional Surface Pen on the Surface Go screen is a pleasure. I am not an artist, so I can’t speak to the Surface Pen as an art instrument, though drawing and taking notes on the Surface Go with the Surface Pen felt very natural. There was no perceptible lag when using the Surface Pen. The Surface Pen is a $99 accessory that comes in several colors and can often be had for a lower price on Amazon.   The ports on the Surface Go are limited, but the inclusion of a USB-C port helps alleviate the issue if you use a USB-C hub. It is also nice that you can charge your Surface Go through the USB-C port in addition to Microsoft’s proprietary Surface Connect port. Microsoft offers a hub that connects using the Surface Connect port that offers 4 USB 3.0 ports, 2 Mini DisplayPort ports, a 3.5 mm headphone jack, and a Gigabit Ethernet port. So, even though ports are limited, with hubs that can be used with either USB-C or the Surface Connect port, the Surface Go is well connected. The microSDXC card reader is tucked behind the kickstand on the back of the machine. I would suggest getting a card to put your personal documents and media on, as the 128 GB of storage goes fast.   The Surface Go has the following ports per Microsoft’s site:   · 1 x USB-C · 3.5 mm headphone jack · 1 x Surface Connect port · Surface Type Cover port4 · microSDXC card reader   The Type Cover keyboard, which must be purchased separately and is a must have if you plan on getting any real work done with the Surface Go, is really quite good. It has backlit keys, good depth, and a large (for its size) trackpad. The Type Cover keyboard attaches effortlessly and is what really makes the Surface Go a portable productivity machine. I should note here that the Type Cover keyboard does not have full-size keys. Some people may have issues with this, but I found that within a few days I could happily type away as usual. The Type Cover keyboard comes in a variety of colors that match the colors offered with the Surface Pen and goes from $99.99 for the plain black to $129.99 for the colored variants. The pricier Type Cover models also come with Microsoft’s Alcantara® surface, which is a fabric-like material that makes using the Type Cover a pleasant experience.   Of course, the kickstand is present on the Surface Go. Just like its big brother, the Surface Pro, the Surface Go has an adjustable kickstand that props the tablet up. The kickstand has a huge range and allows anything from propping the Surface Go up to watch a movie, to lying at a slight angle to allow for better drawing.       There are two cameras on the Surface Go. The front-facing camera is 5-megapixels and the camera on the rear of the device is 8-megpixels. Neither will blow you away, but they suffice.     Performance:   Perhaps the biggest knock on the Surface Go is Microsoft’s choice to go with a Pentium Gold Processor 4415Y. This is a dual-core, 4-thread processor that clocks in at 1.6 GHz. The knock on this processor is that it is not very powerful, and by most objective analysis this holds true. Benchmarks for the Surface Go can be easily found, but I am less concerned with the Surface Go’s raw power and more concerned with its overall execution. In that regard, the Pentium Gold processor in the Surface Go is fine for day-to-day use and light multitasking. I was able to stream, browse with multiple tabs open, and perform a bevy of other tasks without much issue. I used Edge for the most part and found it to have minimal issues when browsing with many tabs open. There are occasions, however, where you will notice the Surface Go chug a little bit during heavy browsing or multitasking. While the Pentium Gold processor in the Surface Go is by no means powerful, it should be sufficient for most light tasks.   The graphics are another area where the Surface Go does not excel. Casual games play fine and are enjoyable, but more demanding games are out of the question here. I enjoy playing more dated games sometimes, and the Surface Go is able to play them easily (such as The Elder Scrolls: Oblivion). While you won’t be able to play more demanding games, the games that the Surface Go is able to play can be pleasant entertainment and a good way to kill a little time.   The battery life on the Surface Go is somewhat disappointing. Microsoft rates the Surface Go as having a battery that lasts for 9 hours on a charge on the Wi-Fi only model. I have yet to achieve this duration while using the Surface Go on battery, but then I keep my screen a little brighter than most and almost always have several applications open. I was averaging around 6 hours with my regular use, as described above. The battery can be charged with the included charger, which uses Microsoft’s proprietary Surface Connect port, or through the USB-C port. The ability to charge through the USB-C port is a big benefit as you will be able to charge you Surface Go from a portable battery pack.   The Surface Go model used for this review has 8 GB RAM and a 128 GB SSD. While the SSD is somewhat speedy, it really is limited by its low 128 GB of storage, although you can expand the storage using the microSDXC card reader. There are other models of the Surface Go that come with a 64 GB eMMC drive that I would highly advise against getting. There are two main reasons I think the 128 GB SSD is necessary. First, 64 GB simply is not enough storage, especially after Windows eats up its share. With Windows Updates now reserving more storage, 128 GB is the effective minimum in my opinion. The second reason is that eMMC drives are slow compared to their SSD brethren. As for the RAM issue, I again strongly urge an upgrade to 8 GB RAM as I feel that is the effective minimum for RAM in modern computers.   User Experience: The first thing to point out about the Surface Go is that it comes with Surface Go Windows 10 Home in S mode. This means that unless you opt for the Surface Go for Business Windows 10 Pro, you will be limited by Windows 10 S. If you don’t know the difference between Windows 10 and Windows 10 S, the most important difference is that you can only run

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Surface Go to use for a specific purpose. For my job I walk around a small community and read meters (yes, there are still people who do that). I tried using a Surface Pro 2017, but it was a little too big to comfortably hold in one hand for long periods of time. The Surface Go is less powerful, but worked well for what I used it for. At first I didn't buy a pen or keyboard, because I figured I'd only be typing in quick numbers every couple minutes, so the on screen keyboard should be fine. For what I originally bought it for, no keyboard and no pen would have been fine. But I started using it to take notes during meetings, typing emails while at Starbucks, etc. If you want to do any kind of productive work (even light productive work), you really need a keyboard. If you want to use it for taking notes, I'd highly recommend the pen. I tried an iPad 9.7", but the clacking of the Apple pen on the surface of the iPad really bothered me. But the biggest reason why I can't use the iPad is that I have some Google Sheets I use for work that have macros. The iPad doesn't recognize the user created macro buttons whether using Chrome, Safari, or the Google Sheets app. The buttons appear there, but interaction does nothing. Overall great product for specific uses. I went with most people's recommendation and got the 8GB/128GB model.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled you're loving the portability of the Surface Go. It's great to hear this has been the perfect device to help you accomplish more during your day-to-day! It sounds like you have been able to find accessories such as the Surface Go Type Cover, as well as the Surface Pen that suit your style. These are certainly wonderful additions to add to the efficient productivity of the Surface Go. If you're ever looking for more ways to utilize the Surface Pen, we highly recommend checking out all Windows Ink has to offer here: https://support.microsoft.com/en-us/help/17207/windows-10-use-windows-ink.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Impressed is a complete understatement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say I am impressed with the Surface Go is a complete understatement. Let me tell you why... I have been looking for a Windows PC to conduct my business on for a long time now. I use a desktop at my office and I purchased a Google Pixelbook (which is amazing by the way) with the hopes that I could convert my Microsoft office functions into gsuite. That didn't work out for me and my productivity away from work was not as high because of it. So I have been looking and looking for a laptop to travel with and plug into my monitor at home with at an affordable price and I couldn't find anything. So I waited until reviews of the Surface Go came out. I decided to take a leap of faith and purchase the high end model for $550 and boy was I glad that I did. I was afraid that I wouldn't be able to type on the keyboard (I have medium sized hands) and let me say the typing experience is immaculate. I type just as well on the smaller chick-let keys as I do a full sized keyboard. Another one of my fears was using an Intel Pentium Processor (which I haven't used since Intel created Core processors years ago) and I am floored at how good the processor is. I can run endless tabs, spreadsheets, etc and project onto my monitor with no delay. To put in terms of how good the Pentium processor is let me tell you... The Pentium Processor on the Go is 33% faster then the Surface Pro 3 Core I5 4th generation. Better yet, the Surface Go Pentium Processor is 20% faster then the SP3 Core I7 processor. It really goes to show how far Intel has come in just three years. This computer is absolutely perfect for business as a travel companion or at home laptop (or docked with a monitor and keyboard). I am very impressed and I highly recommend this brilliant product by Microsoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matt,

      Thanks for taking the time to rave about us to the community! It sounds like you found the perfect fit with the Surface Go. We're thrilled to hear that you are loving the portability of this small, yet powerful machine, making it the perfect travel companion for on-the-go work. We appreciate you calling out the Pentium Processor on the Surface Go, which has made your experience with web browsing and working with Microsoft Office Suite a breeze.

      Welcome to the Surface family, we're glad to have you!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great 10" tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for me. I already had a full size touch screen laptop but I wanted a small, light and powerful tablet for travel. I'm very happy with the 8 gig 128 GB hard drive Surface Go. I took it out of safe mode, installed some software and have had no problems. I added the keypad which works great too as a protective cover. I do tend to type more "hunt and peck" than touch typing, but still very pleased. Will probably add the bluetooth mouse in time to open the usb c port available for other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Surface Go (8GB, 128GB SSD) & keyboard about 4 weeks ago. I really like it for its compact size and Windows 10 capability. I had looked at tablet-sized devices for a while. My wife & I wanted a tablet we could share while on vacations and leave our bulkier laptop at home. We decided on the Surface Go. She & I both use Windows 10 on our home computers, so it seemed like a good match. Surface Go is a Windows 10 computer in compact form, delivered with Windows 10 “S” mode. Thus far I have not found a compelling reason to change from “S” mode to full Windows 10 mode, which can be done. I did not purchase the Surface Go expecting it to replace a desktop or laptop computer. We purchased Surface Go primarily for use while traveling… and the added convenience of watching the morning news at the breakfast table when at home. The Surface Go is a complement to our other (desktop & laptop) computers, not a replacement. We have streamed HD Netflix movies, video conferenced via Skype, email, run MS Office, share files, etc. all without buffering. Processor speed seems fine. We have not seen a problem with battery life as some reviewers have suggested. I charge the battery each evening. Battery seems fine for the entire day for our everyday purposes. Wife & I watch an hour or so of streaming video during the mornings while on our treadmill, then another hour or so of watching the morning news, doing emails, etc. The battery then seems to be at about ½ charge after that amount of usage. By evening, we plug in the charger, and the Surface Go has recharged in an hour or so. I don’t see battery capacity as a problem. . The magnetically attached keyboard is very useful…not only does it provide a real keyboard & touchpad, but it protects the glass screen from damage. The Surface Go is about the thickness of a decent chocolate chip cookie. You could break it in half easily, just like a cookie. The keyboard provides an added degree of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Amazing computer - great for business and travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially thought this would be an "adequate" lightweight small-sized computer which would handle most of my basic business tasks and client activity while traveling or out of the office. The small size was one of the key selling points, as was the ability to run the full suite of Office. To my total amazement, this computer does much more than this and is actually a little workhorse. It is probably NOT a gaming computer, however. I upgraded it to full Windows 10 and have the same full-featured Home and Business Office 2019, Adobe Acrobat DC, and other programs loaded on this computer as I do on my main laptop. This computer does almost as much as my main laptop and nicely handles very large excel documents and graphics. Some of these files have over 80 pages of graphics which are linked to PowerPoint files and several thousand rows of formulas. The only time the Surface Go has slipped is when I have too many large (9 MB) files open while also working working on my OneDrive - this only happens rarely. The computer can easily handle most multi-tasking activity without missing a beat. Having a 64 bit Office installation makes a difference, as does having 8GB of RAM. The keyboard is small, but it is easy to get used to. The track pad is fantastic and has some nice multi-finger tap and swipe settings. Battery life is fine. This was intended to be a backup computer, but I find myself using it much more than expected. Yes, my main laptop is more powerful, has a larger screen, can handle more intensity, but the performance difference is normally not an issue. This is a great computer. Just make sure you also buy an adapter which allows a standard USB device or cable to work with the USB C port.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed, Weight

    Rated 5 out of 5 stars

    Fast, Portable, Full Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 10" size is great for portability. It's also very light weight, and the Pentium Gold processor is no slouch. I opted for the 8GB RAM / 128GB SSD version, due to my application use, but I've heard great things about the optimization with the 4GB model in S Mode. I myself did the free upgrade from S Mode to Full Windows, easy as a single click.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the community! We are excited to hear you're loving your Surface Go experience so far. Although this is our most portable design ever, the Surface Go certainly doesn't skimp on high power and performance. We're glad you noticed!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Speed
    Cons mentioned:
    Battery life, Usb port

    Rated 4 out of 5 stars

    Solid Tablet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tablet back in 2019. It still works great. Not having a single USB port though can have its challenges. Also the battery life is descent a best. The speed and size are excellent though. Its at a good price point as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability, Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best small form notebook I have ever had. For me it is quick enough as I use it for travel and usually nothing more complicated than document editing and some spreadsheets. I use it with a portable monitor and the whole package is very light.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Anne,

      Thanks for calling out some of your favorite features of Surface Go. We're thrilled you're loving our most portable design yet, allowing you to take your projects with you wherever you go. We hope you continue to enjoy your new set-up!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    So Far - I am loving this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost talked myself out of this after looking at (too) many reviews and some of them were not positive and I almost returned before opening the box. So glad I didn't. I sold my 10.5 inch iPad Pro to pay for this - so happy I did. Finally I can do what I want to do and not have IOS limits in place. Don't even bother with the $400 model in my opinion - double the RAM and Storage and much faster storage as well - this is the one to get. Sure I wish it was maybe a bit faster and the battery lasted a bit longer but it is doing everything I expect with not problems. It even seems to be faster than the laptop at my work which costs about the same money and is not as portable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for giving the Surface Go a try! We're sure glad you did! The Surface Go is a great all-in-one device that can be used for so much more than a tablet, providing full on laptop capabilities. We're thrilled this has been a great fit so far.

      The Surface Go should be able to run up to 9 hours of video playback time on a single charge depending on your settings. To find out how to optimize these settings for most efficient battery usage, check out our tips here: https://support.microsoft.com/en-us/help/4023450/surface-surface-battery-and-power.

      We appreciate the positive feedback!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

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