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  • Front. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 11. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 12. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 13. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 14. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 15. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 16. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 17. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 18. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Alt View 19. Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black.
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 32GB Memory - 1TB Solid State Drive - Matte Black

Model:
5GB-00001
SKU:
6455200
Your price for this item is $1,839.99
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Save $460
The comparable value price is $2,299.99

Customer reviews

Rating 3.8 out of 5 stars with 11 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop 4 for its fast performance and great screen resolution. It is praised for its speed and ability to handle demanding tasks with ease.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Speed

    Constant crashing, look somewhere else.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop run amazingly fast for a couple of weeks. Also, the battery life was surprisingly good, more than expected. After the return period passed the computer began crashing and showing BSOD errors. Up to 10 times in a day! I contacted Microsoft service and after resetting, reinstalling, and wiping my computer the issue persists, moreover the issue has worsened. If you are looking for a great package with lots of power do yourself a favor and buy a X1 carbon. At this pricepoint you shouldn't have this issues and expect better service... not the case.

    No, I would not recommend this to a friend

  • Is not the greatest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest, we buy it and it was heading. It was over heading and it we were having issues with the display

    I would recommend this to a friend

  • Faulty mic and haptics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loooks great. As good or better than the last surface laptop 2 I have. Unfortunately the mic doesn’t work on all my conference calls and so I have had to buy a mic and a speaker to use. When typing it also self-deletes words or letters. I have checked all the possibilities and I think the mousepad might by so sensitive it’s Moving the mouse when I’m typing without any contact even with around 1“ of air it’s happening. Extremely frustrating when typing any emails. The sensitivity also is causing the emails to jump into archive midway through typing. I will be bringing it back to Best Buy and possibly it needs replacing.

    No, I would not recommend this to a friend

  • Love this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Road warrior - love this unit. Super light with a ton of horsepower under the hood. Most conferencing programs continue running in the background crippling your RAM. This has more than enough to the job.

    I would recommend this to a friend

  • Multiple monitors?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this due to working at home needed to connect with multiple monitors just can’t get it done. I read reviews prior to purchase said it was capable have purchased docking and still can’t get it done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    High Quality & High Price Tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. This thing is lightning quick! If you can afford, I highly recommend.

    I would recommend this to a friend

  • My Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy to work with and slim, light weight to carry

    I would recommend this to a friend

  • ease of use.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my niece was so happy for the gift. She loves it and very convenient for school use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast with great screen resolution. Highly recommended.

    I would recommend this to a friend

  • Microsoft Surface Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and Amazing Customer Service from Best Buy

    I would recommend this to a friend

  • MS Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use. It should work well for college.

    I would recommend this to a friend
Page 1, Showing 1-11 of 11 reviews
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