Customers frequently mention the Surface Laptop's impressive battery life, with many reporting over 12 hours of usage on a single charge. The laptop's display is also highly praised, with users appreciating its excellent quality, smooth touchscreen, and vibrant colors. Additionally, customers are impressed with the laptop's sleek design, comparing it favorably to MacBooks, and its fast and quiet performance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 177 reviews
Pros mentioned:
Battery life, Processor speed, Screen size
Rated 5 out of 5 stars
Exceptionally durable build quality + battery life
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Prior positive experiences with Microsoft SurfacePro tablets convinced me to choose the new Surface Laptop 7 with a Qualcomm Snapdragon X Plus processor when my wife wanted a new Win11 laptop. Surface build quality is notably excellent. It looks good, feels good, and performs brilliantly with the new Qualcomm Copilot-compatible processor. The ARM processor provides unbelievable speed and battery life. I've had zero compatibility issues so far. Our prior Surface products are still in reliable service years after competitive products are typically dead and gone. Microsoft's build quality matters and is appreciated. Other features I particularly like? I prefer laptops without a right-side number pad to keep the touchpad centered. Check. The aluminum case is more rigid and lasts longer than plastic competitors. I love the touchscreen (which MacBook Airs don't offer). The Surface's large touchpad feels great and works consistently well. The screen has a notably narrow bezel. The magnetic power connection protects against cord trips becoming a disaster. It's hard to imagine a conventional laptop much nicer than this for under $1,000. The only feature I miss versus the SurfacePro is the micro SD card slot on the tablet (missing on the Surface Laptop). But since we own a SurfacePro as well, I'm covered when I need that functionality.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance, Screen size
Rated 5 out of 5 stars
A Windows MacBook that is actually repairable
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best windows laptop ever for battery life performance and the greatest thing of all is microsoft, and ifix it both sell genuine microsoft original oem parts. You can get Replacement batteries, replacement screens replacement keyboards, charging ports, et cetera. Directly from the Microsoft parts store or from the I fix it part store, which sells genuine microsoft surface laptop 7 OEM parts. This laptop is the right to repair friendly laptop that dropped from heaven. Apple macbooks have ssds That are soldered in. If the's of these die, your laptop could never turn on again. While the Microsoft Surface laptop 7 uses 2230 SSD size that is replaceable, upgradable and most important of all, you can still have a functional laptop. If you're looking for a macbook like Windows laptop that has a macbook like trackpad with haptics, a great keyboard, great screen, great battery life and great performance, and most important of all, repairability. This is the laptop to get.
I would recommend this to a friend
Rated 5 out of 5 stars
The Perfect Laptop!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went into Best Buy because I was so overwhelmed looking at laptops online. There were so many contradicting reviews and I just couldn't tell which laptop would be a good fit for me. I was helped immediatley and shown a handful of different computers and gave me all the specs. Ended up going with the 7th Edition Surface and I couldn't be happier! It is one of the best laptops I have used and does everything I need it to and then some. I use it a great deal for work and also for crafting, web browsing, and socials. The games are pretty great too! I love the Copilot feature! Highly recommend!!
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft laptop-
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a laptop that was light and could be up dated with new up dates for the next few years for a decent price. This laptop is easy on the fingers to type and the number keys are easy to reach. So far it has been easy to use when switching from my HP computer with the number keys on the right to this one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to carry around, fast and convenient. I use it for school and it is not loud.
I would recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
So far so good.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it so far. It runs fast and was easy to set up.
I would recommend this to a friend
Rated 5 out of 5 stars
That is neat
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a 2020 MacBook Air and my goodness has tech come a long way. Love the AI interface and speed at which it runs. Got my 365 package and have had no issues after this first month with it. Love the scratch resistant paint! You can take a key and scratch the heck out of it and just wipe it off like nothing happened.
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft surface
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good so far, everything works properly and I love the touch screen, it’s a shame you can’t fold it completely but it’s still a good function
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good to buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s my first laptop I’m buying. Very good battery
The screen resolution is really nice.
I would recommend this to a friend
Rated 5 out of 5 stars
New Laptop for Collage
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fun, simple and innovative computer! I spend a lot of time on this for collage, and it’s kept up for everything!
I would recommend this to a friend
Rated 5 out of 5 stars
Surface Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this as a Christmas gift and I am loving it! Runs well and has everything I need on it
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed, Screen size
Rated 4 out of 5 stars
Good device with culprits
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
Excellent screen
Good processor speed
Cool and quite
Good battery life
Cons:
1. Quality control, the first unit I bought doesn't sit flat when the lid is open. The second unit is much better.
2. Maybe some firmware issues, the touchpad sometimes has weird acceleration and jumps around. If you search online this is a pretty widespread issue since launch.
3. The glass has no gasket around it, it feels fraigile.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Battery Champ
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
TLDR; it's a win
Don't understand any of the hate on this device it's honestly pretty amazing. I'm a diehard Mac user, I've been spoiled by their ARM laptops for years. This laptop honestly made me lowkey fall in love with Windows again. The Snapdragon X Series of chips are no joke. Windows feels snappier than ever, battery life is amazing, app compatibility is OK but it will get better.
Microsoft just knows how to build a laptop. The quality is on par with the M series of MacBooks. Excited to see how these devices evolve as the software improves. So, if you're in the market for an all-around snappy, responsive, long lasting, and well-built laptop, look no further.
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 5 out of 5 stars
Fantastic ARM laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not sure why the other reviews were so negative - maybe different expectations? - but I used 15% battery browsing the internet for 2-2.5 hours, which is about equal to expectations. After the initial updates the laptop is quiet and very fast - yes, some programs don't work fully, so if you have programs you absolutely need to run, doublecheck first! - but everything I need works, and the experience is very Macbook-esque (just with a working camera login system and with an ingenious system to remove the bottom by removing detachable rubber feet - so you can upgrade storage very easily).
I wasn't expecting copilot to do anything and am honestly kind of relieved it was removed for the release (for now ...).
If you're looking for a snapdragon laptop this should be it, and it should probably be considered highly if you're looking for a laptop for general tasks.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Great Laptop !
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop feels pretty premium and can do everything you need it to do on the day to day. Battery is amazing and the 120hz display makes everything feel so smooth even if it isn't always consistent.
My only gripe is that I cannot download Google Drive or Quick Share since they do not support the arm64 architecture on this device.
I would recommend this to a friend
Pros mentioned:
Processor speed, Screen size
Rated 5 out of 5 stars
Speedy, valued well
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome speedy device with a beautiful screen at incredible value.
I would recommend this to a friend
Pros mentioned:
Battery life, Screen size
Rated 5 out of 5 stars
GREAT computer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is really smooth. It has great battery life. I like that is is touch screen.
I would recommend this to a friend
Pros mentioned:
Battery life, Performance
Rated 5 out of 5 stars
Fantastic battery life and great new design.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop! Love the look and feel the newer Surface devices and the display is excellent as always. The battery life on these new Snapdragon processors is amazing and excellent performance! Really happy with where Microsoft is taking the new Surface line.
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size
Rated 4 out of 5 stars
Love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and I like the touch screen feature. Easy to use
I would recommend this to a friend
Pros mentioned:
Battery life, Processor speed
Rated 4 out of 5 stars
Surface Laptop 7
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic battery life, minimum 20+ hours. Great performance, power up to running programs is ~10-15 seconds. AI features aren’t everything CoPilot+ promised, but can be improved over time.
Do note: this computer has an ARM processor, not x86. This means that some programs will not function properly.