Customer Ratings & Reviews

As an avid writer, this is the perfect laptop for me. I have been using it for just over a month. I’ve found my favorite things and somethings that may not be for everyone. Well start with my list of pros: Battery Life 5/5 I am in my laptop ALL the time. Like for hours and as a result I only have to plug it in after high usage once a day. Now, coming from a laptop that had 5 hours of battery life before, this is a dream. If I’m not doing mild video watching, editing, or streaming, it easily could last longer and I probably wouldn’t have to use the charger a second time. Soft Touch Keyboard 5/5 Controversial, but the soft touch keyboard is SO NICE. Now if you’re the type of person who likes a soft keyboard, where it doesn’t click, it doesn’t have the extra bounce mechanical does, and it’s more flat, this is perfect. That’s what I personally want. I don’t want my fingers to bounce while writing. I end up hitting other keys and it’s so annoying. This doesn’t happen here. I will say, my sister HATES soft touch. She hates using my computer. Which, fine, it’s my personal preference. Touchscreen 4/5 I had a Lenovo Thinkbook for about 5-6 years that was touchscreen. I loved it. It’s so nice to scroll and you don’t have to carry around a mouse. It was one thing I looked for in a laptop actually. This blew my old laptop out of the water. It’s so smooth! The only thing is the reflective screen does show fingerprints easier from the side. But I just use a microfiber cloth here and there. Design 4.5/5 Lightweight, beautiful, soft close, sleek, light blue color, backlit keyboard. I love the design. The only thing is when sitting on a couch or somewhere that’s not a flat surface, it’s awkward with how sleek it is. Coming from a writer who sometimes likes to write on the couch. Cons Light Reflection 2/5 Now, I love the screen. It’s beautiful. I personally don’t sit outside with my laptop. So this isn’t a huge issue for me. However, it does reflect light a decent amount. So keep that in mind. Processor 3/5 This is absolutely NOT a gaming computer. I have a gaming PC. So I didn’t need it to be. I knew that going in. I did attempt to download Steam for my interactive Wallpapers. Nope. It slowed everything down so much. This is not a gaming PC at all. I haven’t tired other games because my Wallpapers were so low on the processor that I thought maybe. But I quickly uninstalled. However, minimal video editing it does seem to be decent. On the low end. Overall Laptop Rating: 4/5 My Personal Needs: 5/5

As a person looking for battery longevity, this laptop quickly came to the top of my list. I do not use the laptop for a solid 8 hours -- it's not a work PC. However, I do use it on and off throughout the day and for mixed purposes (email, web browsing, watching videos). I have been able to go up to 3 days without recharging depending on my usage. When not in use, the laptop is in sleep mode - not shut down - so that I can open it back up and resume use. The battery consumption in sleep mode is extremely efficient. During a trip, the laptop was in sleep mode for nearly 20 hours before I opened it up again to use. The available battery life lost was about 2%. The screen, though not OLED, is also really good, providing ample brightness. The audio quality also sounds really good, though not as good as a current MacBook Pro. Some other non-essential but nice-to-have items like cases, screen protectors for the touchscreen, and keyboard covers are also available from various retailers, making it easier to keep scratch and dirt free. Once again, very similar to MacBooks. The only downside may be software compatibility. Definitely do your research and make sure the software you want to run will work on Windows-on-ARM CPUs like the Snapdragon X Plus and X Elite. If you need more SSD space, it is easily upgradable for those who are tech savvy. Directions on how to create a backup image (or recovery media) and to install a new SSD are readily available from the Microsoft website (https://learn.microsoft.com/en-us/surface/surface-ssd-removal-guide). Best Buy also sells a WD SN770 2TB 2230 SSD that fits nicely in this laptop and is the one I used to replace the 512GB SSD the laptop came with. If battery life is essential and CPU compatibility isn't an issue, the Surface Laptop 7 offers great value for your money. The value is even greater when the laptop is on sale (such as at the time of the writing of this review). Overall, I'm very happy and impressed with this ARM PC. About the attached image: Image shows the laptop with a black protective case, glass screen protector, and keyboard protector. Not essential, but nice to have on a PC intended for traveling.

I have to say that I am absolutely shocked at what Microsoft has done here. They have created a laptop that has incredible build, fluid beyond belief and it just works!. Everything works on it. I haven't ran into any issues. My biggest concern was the heat management and battery life, to which I am happy to report, has been STELLAR!. Yes, it does not get 20 hours of battery life, but after using it for half a day non-stop with multiple video calls, 8 Google tabs open, YouTube running for music, MS docs everywhere with the occasional news search, I still have over 65%!!!. The charger is a breeze and a pleasure to use and I never thought I would be saying that about a charger. Any cons??? Maybe. Its not light, which I will gladly accept for the longer battery life and quality build. No OLED??? Sure, but the LCD screen is incredibly beautiful and easy on the eyes. I'd rather lose the "pop" of color for more battery. Its incredible operation and smoothness I am attributing to the Snapdragon X Plus and the 512g of RAM. It works as it is meant to. Yes, I do not do graphic design, super intensive renderings yada yada, but for office and everyday, its a beast. Overall...I am not returning this thing. My expectations have been met and then some more.

This laptop is a great choice for those looking for a well-rounded device with excellent battery life and a high-quality display. While its speed may not be the fastest for demanding tasks, it still performs well for school use. The variety of features, including Copilot, enhances productivity and makes it a valuable tool for work and entertainment. Also the sleek and modern design contributed to my choice that is why I selected it. Overall, I’d recommend it to anyone seeking a reliable and feature-rich laptop.

Love this Laptop! I chose the Dune color and it looks fantastic. Overall feels super premium, which is one aspect I was really wanting in my laptop. Sounds great, it’s REALLY fast, and the display is great. Also I love the magnetic charger and the typing experience is fantastic. The only thing I wasn’t super happy with is the battery life, I thought I could get multiple days of “medium” use with all energy saver settings on. Though it is still too good to complain.

I love this computer! I am a business management major and It has everything I need for school. It’s easy to work with and it’s really fast. The Display is amazing and the battery life is pretty impressive.

The Microsoft Surface Laptop has been an excellent choice. I needed a laptop with more storage, but I also wanted it to have a nice aesthetic. The touch screen is such a great added bonus! Also, it is light weight and sleek. Highly recommend.

I bought the laptop surface from ‌best Buy store and I am really satisfied! The quality of this product is excellent and durable. Its surface is soft and comfortable and feels good when working. Also, it protects the laptop from scratches and makes it look more stylish and professional. The metallic color of this laptop is very beautiful and high quality. Also, this product is available in different colors that everyone liked and it was difficult for me to choose one of them. The touch screen is very smooth and makes it very comfortable and enjoyable to use. The laptop model, keyboard design, and all its parts are completely standard and beautifully designed. The colors of the keyboard and the body are perfectly coordinated and attractive, which gives the device a modern and luxurious feel. I am completely satisfied with my purchase and I recommend this product to others!

An amazing laptop with a long-lasting battery, a beautiful screen, and fast and powerful performance even with light gaming. The only problem is that the arm chip can't run certain software.

I love this laptop. I am very particular about things like the trackpad and screen and was about to give up on Windows and go back to MacBooks because I couldn’t find something that was a complete package without something that annoyed me, but the Surface solved all my issues. The 120hz screen with the taller aspect ratio makes web browsing so much more comfortable, and is vibrant and great for content consumption. I tried other laptops first because I really wanted OLED, but those still have compromises like not being bright enough and having a “screen door effect” and consuming more power if you use light mode, the screen on the Surface is preferable to all of that IMO (not to mention not having to worry about burn in). The trackpad feels great without any palm rejection issues. The keyboard is great. The speakers sound full and get plenty loud, very close to the 13” MacBook Pro I was coming from. This laptop gets so many little things right like having a USB A port so you can use a mouse easier and it’s so nice not having to uninstall all the OEM bloatware, it’s basically stock Windows. And the battery life lasts a full day easy. I primarily just care about having premium hardware for web browsing and content consumption so Windows on ARM doesn’t bother me, and the extra battery life is worth it. The only concern I’ve run into so far is that Discord doesn’t have a native ARM version yet so it’s slightly slower in that. Basically everything I’ve tried that isn’t gaming still feels snappy and responsive. And this blue color is AMAZING. Please Microsoft keep it around for future generations!!

I have used many laptop from different brands but Microsoft took my heart. Performance, display, features, color, and everything about this laptop is so cool. Loved it!

This is a very beautiful laptop! I bought this when I went to college and I do all of my school work on it with no problems. I am so glad I went with this specific laptop and the color platinum. The keyboard is very sleek and the touch screen is very nice and convenient. Amazing battery life with a really nice charger. Best Buy is a really awesome place to buy technology!

I recently upgraded to the new Microsoft Surface Laptop Copilot+ (7th Edition) and I’m seriously impressed. From the moment I opened the box, the Dune color caught my eye—it’s elegant, modern, and stands out without being flashy. The build quality is top-tier and super lightweight, making it perfect for both work and travel. If you’re on the fence, don’t be—this is easily one of the best laptops I’ve ever owned. Perfect combo of style, speed, and smarts. Highly recommend!

This laptop fit the bill - needed to purchase a laptop for my cousin that has great specsC is robust, and good enough for professional use, but doesn’t break the bank. I also wanted it to be a Microsoft laptop as they tend to be robust, well-designed, and don’t come bloated with third-party programs. However, please be aware that the laptop does NOT have an SD/microSD slot! I wasn’t paying attention when looking at the specs, but we decided to keep it anyway.

Touchscreen is extremely responsive and accurate. Display and device are the perfect size for an even amount of portability and usability. Charging and battery life exceeded my expectations. Superior to the Mac for college use as the windows system comes in handy when using certain applications.

The moment I saw the Best Buy floor display I immediately fell in love with it. The problem was deciding the surface version or the laptop version. About 1hr of trying to figure the pros and cons between the 2, I decided to get the laptop version. I love using it. I love the color and how slim and light it is. So pretty. I even bought a shell case from Amazon. Clear with sparkles. Now its even prettier with its protective case. Its super fast and it serves it many purpose that i need to do my daily tasks.

My husband and I bought two Microsoft Surface laptops. We are pleased. Customer service was excellent. This isn't the first time for us to purchase. Usually every 3-5 years for new laptops.

Very nice! Clear, vibrant, bright display. Runs fast enough with multiple tabs open for a laptop but takes forever to restart. I once had issues with the track pad clicking not registering but restarted and it works as normal. So far, so good. Make sure to get a nice screen protector as the screen is glass. Battery life has been amazing so far. Used it for multiple days without needing to charge.

From the service to the computer top notch. Easy to use computer. Love the touch screen, crisp bright picture. I also purchased the Geek Squad package and got my laptop set up just the way I wanted.

I originally bought this because the build is very good. The trackpad is the closest quality to a macbook you can get on a windows device. Battery life could be better, in my opinion.