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Customer reviews

Rating 4.7 out of 5 stars with 314 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Surface Laptop Studio's performance, ease of use, and screen size as significant strengths, with many praising its versatility as both a laptop and tablet. The attractive design and long battery life also receive positive feedback. However, some customers find the device to be heavy and expensive. The price point is a factor that may deter some potential buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 314 reviews
  • Pros mentioned:
    Battery life, Performance, Screen size

    Rated 5 out of 5 stars

    Excellent for a very specific use case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an iPad Pro + Apple Pencil but I needed a new laptop. This is an excellent compromise. The touch screen + stylus are very responsive, the battery life is decent (not Apple level), and the build quality is great. The display is excellent: 2400x1600 is an odd resolution but I think it's underrated for laptops and it's 120hz. Sound is pretty good considering it's a laptop and I/O is decent but lacks USB-A and any kind of video output. For my use case, it's near perfect. That said, here are the downsides: 11th Gen Intel processors are not a great value. Taking it apart to upgrade the SSD for example is not a simple process. This laptop is not repair friendly. Surface Studio Laptops are not one of the popular Surface variants. You won't easily find skins or USB-C hubs that are built for it the way you might for other Surface models. It might be worth it to get the version with the discrete GPU if you can afford it. It will increase weight and reduce battery life, but the Iris XE graphics leave a lot to be desired (it's sufficient for drawing with the stylus). However, that affordability is hurt by the fact that you have to buy the stylus separately. It does not charge very quickly. Doesn't come with Windows 11 Pro which might be a problem for some.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Does what I need it to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, screen size, and touch screen. Mouse pad has a left and right click, instead of one click throughout the whole pad (if that makes sense). Charges fairly quick. A little heavy but manageable carrying it around. Only two USB-C, no USB-A. So, buy an adapter if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love my surface!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Microsoft Surface Studio laptop has been a game-changer for me. The display is just gorgeous, and I love how easy it is to navigate with the touch controls – it really makes everything more enjoyable. Plus, the sleek design not only catches eyes but also makes it super easy to carry around. The Surface Pen is a total game-changer for unleashing creativity – it feels so natural and precise. The way it seamlessly works with Windows 10 makes everything hassle-free, and this laptop handles all my demanding tasks without breaking a sweat. I really appreciate the little details, and overall, the reliability of the Surface Studio makes it my top pick for anyone in need of a high-quality, versatile laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    It's Cool, Does the Job. $500 overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i5 and Iris Xe are a decent combination together. You can edit wix, webflow, wordpress, drupal, divi, and etc. Run desktop software for photo/video editing no problems. My other Legion 5 with a ryzen 7 rtx 3050ti 8gb outperforms this surface by about a second on most loads. It was also on sale for $949 so about $450 cheaper. So I'd say perfomance meet color, versatility, and color spec vs price it's still overpriced. I am able to have multiple browser tabs open whenever I have client run remote desktop (screen shares) open for trouble shooting or quick projects. Seems like cheap charging cord with only 65w. I guess thats all it can handle? But I can forsee this cord getting pinched and broke. Only comes with two usb c thunderbolt ports so basically the additional docking station is a must. Priced at over $100 but I say it's worth it! Same with getting the surface mouse ($34). It syncs automatically with the device. No usb or having to go into bluetooth settings, it just turns right on out of the box like they were meant to be together (they are). Smooth aluminium finish. Weight doesn't bother me, rather I feel it gives it a sturdier more tuffness to it. Doesnt make it seem so brittle for as flimsy as it needs to be for the flexibility. It's worth it all in all in the long run that is if I can upgrade the graphics card myself. I'll be finding out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Awesome convertible laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this laptop as an open box product and it is awesome. I'd only suggest buying it though if you plan to use it in various modes, as that is the main highlight of the product. You'd also need to buy the Surface Pen (not included) if you want to take advantage of all of the fun drawing and sketching capabilities, the cool part is it just charges in the front bottom part of the laptop and it'll just suck it in like magnets. Performance wise this laptop is great - i5 - 11th Gen, 16GB RAM and this version came with 256GB storage. Major downside for me was the weight. A lot heavier than the other ultraportables out there so make sure you'll use the various modes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If it were easily upgradeable it would be perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SLS has the best of all worlds: the familiar shape of a laptop, the better tablet mode than the Surface Book, and an inmovative drawing mode that is a hybrid of the regular Surface. Even the basic model packs some decent power. But the upgradeability leaves a lot to be desired.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -big screen really clear - long lasting battery -fast software, easy to download - great for school and movies - the price changes very often tho

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 0 issues with this laptop. It’s sturdy, but has a sleek design. I use this all day for work 9-5p and it never seems to struggle although I have 15 different tabs open at all times. Lastly, I recommend buying a separate multiport adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing ! Its a computer its a tablet all in one . Thin and fast !

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Amazing product and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, slightly heavy, totally worth buying it in the clearance stock

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice. works well and no issues highly useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for creative uses! I primarily use photoshop and it runs it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome computer although I wish it had more features than it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is magnificent. I actually got the surface pro first but I didn’t satisfy with the quality so I paid more and exchanged with this studio. And I just did the right thing.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great in some places, not so great in others

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Best-in-class Windows Hello facial recognition. It's much faster than several laptops from other brands I've tried. This is a very important feature for me but strangely, most reviews don't mention it. On some laptops, I have to sit there, move my head around and bob it in and out for the camera to recognize me. With the Surface line (both this laptop as well as the Surface Pro that I've tried), the camera recognizes me near instantaneously. My computer is usually ready to go before I've actually fully settled into my chair! This is actually one of the main features that tipped me to Microsoft over Apple. - Best-in-class haptic trackpad. Although it could be a bit larger, it works great and I like the feel better than Apple's haptic trackpads. It's quite appalling that so few Windows laptops have haptic trackpads when even the cheapest MacBooks have had them for quite some time. Props to Microsoft on this. - Best-in-class keyboard. I can't pinpoint the exact reason(s), but I love the overall feel of Microsoft keyboards. I like them way more than the MacBook keyboards I've tried. - Innovative design. I occasionally go to tablet mode to draw with the stylus, or flip the screen around when watching shows / movies. This capability, while cool, adds a lot compromise (cost, weight, thickness) so I'd recommend looking elsewhere if you don't intend on using these features. - Minimal bloatware. Cons: - The proprietary charging port. This is an utter waste which adds unnecessary cost to the product. My charger has never even been unboxed. I only charge my electronic devices with USB-C. I don't want another fricking charging cable that only works with one device. - USB-C connector on only one side. Because I only charge with USB-C, I want at least one USB-C connector on EACH side of the laptop. There is always going to be variability as to which side of the laptop the outlet is on. This is a very basic and obvious usability feature that surprisingly few companies get right. - Poor battery life. You don't want to be far from an outlet for long. - Heavy and thick. I get that this is a necessary compromise due to the unique hinge design but this is nevertheless a con. I've owned my Surface Laptop Studio for over 1.5 years. While it has significant downsides, it also excels in many areas. The innovative screen / hinge design comes at a large price premium, but I unfortunately have not used that feature as much as I thought I would. I'm thus not sure if I would purchase the product again as I'd be compromising a lot for a feature I don't use that often. That being said, I would actually recommend this product IF you intend to utilize the screen / hinge functionality. If you're not going to use that functionality, or will only use it rarely, this might not be the best laptop for you. Areas where this laptop excels are the super-fast Window Hello facial recognition, haptic trackpad, and excellent keyboard, all of which can all be found in the significantly cheaper Surface Laptop. The Surface Laptop may very well be my next laptop (the ARM version; screw Intel), but only if Microsoft gets rid of their stupid proprietary charger and puts a USB-C on the other side of the laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Very nice but expensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop - great screen, battery life, keyboard and speed. Is a bit heavy compared to others but totally ok with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A Versatile Creative Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Microsoft Surface Laptop Studio, and I must say it's quite the versatile creative powerhouse. Here's my take on this intriguing 2-in-1 laptop: Design and Build: ★★★★★ The Surface Laptop Studio boasts an elegant and premium design that's hard to ignore. The sleek platinum finish and the unique flexible hinge are eye-catching. The 14.4-inch PixelSense touchscreen display is a treat to work on, offering a stunning visual canvas. Display: ★★★★☆ The high-resolution touchscreen display is a real highlight. The 120Hz refresh rate makes everything appear smoother, from scrolling through documents to watching videos. It's a great fit for creative professionals and entertainment enthusiasts alike. Performance: ★★★★☆ The Surface Laptop Studio is powered by the latest Intel processors (at least, as of its release). The performance is solid, handling multitasking and everyday tasks with ease. The integrated Intel Iris Xe graphics are suitable for light gaming and creative work, though don't expect to run demanding games on this machine. Pen Input: ★★★★★ The support for the Surface Pen is a game-changer for artists and note-takers. The flexibility of the hinge, especially in Studio mode, provides a natural drawing experience. It's a creative dream come true. Connectivity: ★★★★★ The inclusion of Thunderbolt 4 ports, USB-C, USB-A, and a headphone jack ensures you're well-equipped for all your connectivity needs. Wi-Fi 6 ensures fast wireless connections, which is always a plus. Keyboard and Trackpad: ★★★★☆ The keyboard is comfortable for typing, with well-spaced keys that are a pleasure to use. The trackpad is large and responsive, offering smooth navigation throughout your daily tasks. Battery Life: ★★★☆☆ While Microsoft claims all-day battery life with typical usage, your mileage may vary. Heavy usage tends to drain the battery faster, so you might want to keep your charger handy for longer workdays. Operating System: ★★★★★ Running Windows 11, the Surface Laptop Studio offers a modern and user-friendly operating system that enhances the overall experience. Price: ★★★☆☆ It's no secret that the Surface Laptop Studio is a premium device, and the price tag reflects that. If you're looking for a budget-friendly option, you might need to explore other options. In conclusion, the Microsoft Surface Laptop Studio is a fantastic choice for creative professionals and anyone who appreciates top-notch design and versatility. It's not without its quirks, but its unique features and capabilities make it stand out in the world of 2-in-1 laptops. If you're willing to invest in a premium device that delivers on both form and function, this could be the laptop for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Speed

    Rated 5 out of 5 stars

    Make the switch, you won’t regret it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is compact, sleek, and fast. It’s been amazing for a summer in college on the go, traveling, camping, you name it. I prefer it to the MacBook. The collapsing screen makes it easy to jot notes, or do art. The battery lasts, and it’s comes back to a full charge in 30 minutes. Super clear picture when taking a break to stream a show. Might be my favorite purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Absolutely amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this computer roughly 4 months now and I cannot say enough great thinks about it . It’s quick , easy to use , well built and the speakers and display are superb . After a string of bad HP and Toshibas I think Microsoft surface has a buyer for life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great Successor to the Surface Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. Very premium feel, fast, and to me, beautiful. I also love the versatility of it. I'm a big fan of the Surface Book and I'm sad to see it go, but I think this is a great successor to it. This thing is so quiet, stays warm and performs well. It does however have a little weight to it it you want to hold it as tablet, it's best to place it on a flat surface or your lap if you plan to us it in that position. The screen is somewhat more reflective than I'd like. Battery life is pretty good, unless you're doing extreme editing. Overall this is a great product all around, I'm glad I purchased it.

    I would recommend this to a friend
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