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Customer reviews

Rating 4.5 out of 5 stars with 205 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are impressed with the Surface Pro 3's portability, weight, and size, frequently citing its ease of use and suitability for both work and leisure. Many also praise its performance and the included pen, highlighting the device's versatility as a tablet and laptop. While some users noted that battery life could be improved and that the device may get warm under heavy use, the positive feedback on its functionality and design outweighs these concerns. The device's storage capacity also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 205 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Nice blend of laptop and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, solid in hand. Purchased the i5 256gig. At this time, potential buyers might want to wait till next month (October) to see what Microsoft has in store for us with the Surface Pro 4, as it's rumored to have the cooler running, (read "fanless") Skylake processor and Microsoft's upcoming 'Hello' facial detection security camera. Speaking of heat and fans... My i5's fan does kick in from time to time when using processor intensive apps, but it's never been intrusive, and it does get a little warm to touch, which is to be expected since this really is a full fledged laptop PC. Greatest flaw for me is the lack of a place to store the stylus... Especially for people on the go....A major oversight by Microsoft. I ended up using the little tab holder that came with the Type Touch Keyboard, stuck to the bottom edge of the kickstand. The device performs well. Start up time is less than 15 seconds, probably due to the ssd drive and 8 gigs of RAM. Get a screen protector!!! I have heard stories of screens cracking with minor drops and cracked screens are a major repair issue if you have no extended warranty. I bought the Zagg tempered glass shield... It works very well, looks and feels great to the touch. Just be sure to pay close attention to the installation instructions and apply it in a dust free area....like a humid bathroom! I also purchased the "STM Dux Rugged Protective Case for Microsoft Surface Pro 3, Black (stm-222-101L-01)"..... It's more of a rugged frame/bumper guard than a case, but it protects the edges well and still allows you to use the kickstand fully. Tablet mode is used less often than I anticipated by me. I think because not all apps are optimized for the full screen when in tablet mode.... The minimise and close buttons become impossibly small, as do some text in programs, however, apps that are optimised work well. Overall, this device performs very well for me, and despite a couple of annoyances, I actually enjoy Windows 10. I reccomend this device if you're not a "must-have-first-run-device-techie-freak" and don't mind passing on the imminent release of the Surface Pro 4's next iteration. My 3 weeks with the Surface Pro 3 so far have been enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 4 out of 5 stars

    Awesome college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to bring both a laptop and my tablet to school. I used my tablet for writing notes (Samsung Note 10.1) and my laptop to run the programs I needed that I couldn't use my laptop for. Now, having the Surface Pro 3, I don't have to worry about that. Its a little thicker than my tablet, but I get the best of both worlds. One of my favorite features is the pen. I could be a little more biased because I loved using the S-Pen to handwrite notes (Did you know you're way more likely to remember something if you handwrite instead of typing? Your welcome ;) ). I love that as professors give me PowerPoints, I can now write directly on them as I make notes. The Surface is super fast, start up time only takes about 15sec in my opinion. The only reason I didn't 5 star this is because I sometimes I issues connecting to the Internet after I've put the computer in "sleep mode". A friend of mine that has one as well doesn't seem to have that problem, so I'm not completely blaming the product as a whole. I would definitely recommend this for a college student. I am in the lab constantly, and making notes by typing or writing on a super fast tablet/computer is awesome.e

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 4 out of 5 stars

    SurfacePro is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to have a tablet and laptop all in one and this is much better than a 2 in 1. It is light, fast processing, and great screen resolution. I read that the mouse can be hard to use and that is a little true but not that bad. When I am using it a lot for Office applications I use a wireless mouse anyway (and would recommend that you do so with this product). Windows 10 still has some quirks and the Microsoft apps are relatively poor compared to android and apple. However, I really wanted a new, fast laptop and serves that purpose with a bonus of a tablet. Best Buy also price matched for the tablet and the keyboard cover. Just look online for a better price and they will match.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything and more of what I read. I love the versatility and size of the unit. The i5 256gb was perfect for me and my business. I only wished that the surface was embedded with a cellular capability for internet access anywhere although with being able to use my cell phone as a hot spot and/or using wifi it makes it nice not having to pay additional on my cell phone account.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Best in its Class for Form Factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Surface Pro 3, i5, 8gb RAM, 256 SSD. My purchase price was approximately $800. My review would be 3.5 stars if it was an option. I purchased two of these SP3s in a 1 month time span. The first was plagued with issues - overheating, low battery life, blue screened twice in two weeks, etc. I returned it and repurchased it at the same $800 price point. It was a difficult decision as I was also looking at the Dell XPS 13 (non-touch) at the time which was also approximately $800, without the need for purchasing as many accessories to have laptop functionalities. For my business, I wanted something small, light weight, with good battery life. Writing was a luxury that I knew would have a cost. All in, I spent $800 for the SP3, $100 for the SP4 keyboard, $50 for a SP4 stylus, and $50 for a dual display/ethernet adapter. My second SP3 has had a few issues with WiFi. If you can pay less than $1000 total for a similar model, I would recommend getting the Surface Pro 3. The battery life so far is consistently around 6-7 hours on battery saver mode (which I always leave on), and the form factor has worked out perfectly for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Weight

    Rated 4 out of 5 stars

    great travel companion! light and easy on lap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface pro 3 is a great computer - light and easy to use anywhere, quick and responsive with all tasks and efficient to pack for travel. Storage is not at all a concern and the detachable keyboard works well too! I am very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had a reason to buy more SP3s!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first SP3 for my desktop replacement, and loved it so much that I got another one for my wife a few months later. I initially hated the first one I got, solely because Win8.1 was such a huge departure from Win7 and I could never seem to figure out how to use it. Once I download Win10 though, it became the best computer I have ever owned. (I have owned personal computers since way back in 1983.) The part I love the best is the screen resolution. It looks as good or better than the retina displays on my iPhones, iPods, and iPad (each only about 2 yrs old.) Other than that I like the flash HD which is much faster booting up than with my traditional HDs in the past. It is overall a great piece of hardware, solidly built, and reliable in both laptop and table configurations. I know some people have has a few issues the SP3, SP4 and the Surface Book, but any I have had were more "quirky" things that responded just fine to ignoring, or a simple reboot. That can be said for any computer in my experience.....

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Laptop to Tablet convert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially intended to purchase a laptop replacement with another laptop. The reviews of the Surface Pro 3 were encouraging as this could be THE laptop/tablet in one. The weight and portability were my main focus areas as well as the functionality. This version finally has the capacity to access the websites I needed for online coursework. The keyboard seems a bit flimsy and I can already see wear on the keys after one month of use. The drawback to making this the all-in-one laptop/tablet crossover is the additional purchase of the keyboard (which I was well aware of prior to purchase). Overall, it is meeting my needs quite well. Coming from Windows 7 it will take a little time to fully utilize all of the new capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Love this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a touch screen laptop I had bought a couple years ago. This is absolutely FANTASTIC as a drawing tablet and a computer. Using microsoft One Note is perfect for late night thoughts or ideas, it is also perfect for taking notes for a class or at a doctors appointment. You can use the pen and write on it as if it were a real notebook, or you can attach the keyboard and type in your notes. It is the perfect size and easily transportable, light weight and small. Perfect for on the go. This was the best purchase I have made. However, I did buy an external hard drive because this does not have enough memory by itself for my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Tablet that works like a desktop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've thought about getting the surface pro 3 as.a mobile addition to my older desktop for a number of months, however, the death of my motherboard sped up the process. I use the pro with the desk stand to connect with additional hard drives and the existing monitor, keyboard and mouse with much better performance then the older equipment. When needed, I can pick it up and do my work anywhere. Only bother is windows 10 constant updates. They screwed up my fonts for a day until the next fix came along. All in all, like it very much. Considered returning for the pro 4, but didn't feel the changes would be that significant for me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Best Ultra-Portable System Out There Right Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the latest MacBook Pro at the same that I got the Microsoft Surface Pro and I must say that the Surface is years ahead. The ease of use, the top notch specifications and the features are unbeatable. I am really enjoying this. I do a lot of video editing and high-end compositing and my need is completely met when I paired the Surface with the optional docking station. It's now a powerful work station.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Couldn't be happier ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a senior in high school this year and she needed a new computer. She has grown up on Mac and I was a bit concerned that she wouldn't like moving into the PC world, but she absolutely loves it. It is easy to use, very light weight and she can configure it to use in the way best suited for her needs. We couldn't be happier with our purchase of the Surface Pro. I might buy my husband one for Xmas!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Surface Pro 3 - Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a mid range surface. However for the price point it's a very powerful tablet. After adjusting many privacy settings( not just ones just in settings settings), removing most built-in apps, disabling Unneeded service and other tuneup options this is a very fast and responsive tablet. I have two cons. 1. This is not made to be a gaming computer. 2. When having lots of programs running, the fan runs at full speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft product that exceeds the best of Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has produced one of the most elegant, sleek two-in-ones out there. Full powered laptop with a true tablet feel. The Windows 10 OS successfully marries the tablet and desktop into a working hybrid GUI interface (mistakes of Windows 8.1 have been overcome). The Surface is the best way to experience Windows 10. Surprisingly, I find myself using the pen all the time. Only negative is having to buy the costly MS brand keyboard, Bluetooth mouse, and video adaptor as separate purchases. All those are a must to get the full Surface experience.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Awesome Device - Awesome Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there is a newer device out, this one is still rock solid and worth a purchase to save some bucks on the newer models, especially if you're looking for that great gift at a great price after Christmas. Hard to beat this device at it's original price, not to mention as it comes down! Fast, thin and easy to integrate into any office or home environment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability, Weight

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, small, light weight and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to write with the stylus in school because it makes taking finance notes much easier. I can take full advantage of One Note and keep all my notes there. This computer is much lighter and the screen in smaller than my last computer so it is much easier to have in my book bag. It is fast and I don't have any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Portability

    Rated 5 out of 5 stars

    Great product from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, easy to set up and get going. Bought it for an older relative who wasn't familiar with Windows 10, but they didn't have any trouble using it out of the box. I would have waited for the Pro 4 but needed this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer. Very efficient and easy to use and can take it anywhere! However has some problems with freezing and always having to fix my wifi. Nothing is perfect but it fits all my needs and works perfectly for what I need it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excellent product. It is slim, well built and weight is kept down. It is easy to use it as a laptop and quick to switch to tablet mode and use it that way as well.

    I would recommend this to a friend
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