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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1060 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the Surface Pro 7+'s ease of use, compact size, and lightweight design as significant advantages. Many appreciate its included keyboard and the impressive battery life, along with its performance for the price. However, some users mention that the device can get warm during use and that the storage capacity may be limited for some users. Concerns were also raised regarding the RAM and the inflexibility of the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,060 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Superb Technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been exploring options for a hybrid laptop-tablet product that is well-made, versatile, & exceptionally fast, and the Surface Pro 7+ has proven itself to fit the bill and more! After using it for a few weeks I found that its i3 processor is more powerful than most i5s, in fact it is faster than my other i5 computer which is relatively new; this is quite remarkable! I can do more intensive CPU-based tasks with ease. Another great plus about this product is that it’s as light as a feather. I have been traveling with this and it is very portable and easy to maneuver, no issues with battery life whatsoever — lasts a very long time after charging. If you are looking for technology that blows your mind and is multi-purpose, I would strongly recommend the Surface Pro 7+. Probably the best piece of technology I have ever owned, at least from my experience so far! Intend on keeping it for years to come, and I can honestly say I don’t see the tech becoming obsolete anytime soon!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Weight

    Rated 5 out of 5 stars

    No high tech Mom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Pro is great. Ot is very user friendly especially for people who are not super tech savvy. The touch screen is a lifesaver but the keyboard allows me to use this instead of my 10 year old computer. It's lightweight and the graphics are pretty. I'm very happy with my purchase. This was a great purchase for a wonderful price to keep up to date without having to pay thousands of dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Size, Speed

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for travel and day to day. Had Go2 and Go3 just wanted a little bigger screen size. Fast and comes with the keyboard!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Surface Pro 7+ Good Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Surface Pro. It is both a laptop that can be used at work and a tablet that can be used in bed to watch TV after getting off work. I work in a school, and all district-issued files and work-related stuff come from Windows, so my iPad and MacBook products aren't very friendly to that. And I don’t want to put a heavy notebook and charger in my limited school bag. This Surface Pro really solves these problems to a great extent. Even with the Type Cover, it's still very light and I can put it anywhere in my bag. After taking a shower after getting off work, I can hold it in my hand like an iPad to watch YouTube. I really like it and will probably continue to use it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Speed

    Rated 5 out of 5 stars

    Amazing PC! Perfect form factor.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Surface to help alleviate an issue I had when being tasked to work in the field. I needed to be able to review and work on design documents and using my phone was not going to handle the issue. I had planned on getting an Android tablet but when I looked at the value the Surface Pro 7 Plus had with the full Windows compatibly and the small and light form factor. I couldn't choose another tablet. I can remote into my work computer with ease and I have found myself using it more often to handle light tasks for myself when away from my home PC. The option for MicroSD and replaceable NVME is key here as well. It is a solid and fast PC. I had my concerns with the keyboard and they were completely unfounded. Hands down an amazing PC.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    HP the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best computer, super fast, not too small and not too big, the size is perfect to work. I love my laptop!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has access to all apps i need for school. It’s light. Battery life is great It is very pretty by the way. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is compact but powerful. The system is fast and the auto save with the new windows is a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic Design and Efficient Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular device boasts an exceptional design that is both aesthetically pleasing and ergonomically comfortable, fitting snugly in the hand. The surface texture is smooth, enhancing the overall user experience. In terms of performance, it operates efficiently and reliably. Additionally, the battery life is quite impressive, consistently providing approximately 5 to 6 hours of usage on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my surface pro 7 from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turning in my 4gb surface pro 7 to put toward my new 8gb surface pro 7 was the best decision I have made all year. I love it. Great customer service, fast checkout. I spend the majority of my days working on my surface pro and it is super fast. So thank u Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Microsoft surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer is perfect for me and very fast and easy to take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is excellent. I only use it for school purposes but it does everthing i need it to do. Its simple and compact for easy travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for college. I bought it for my son and he is very satisfied with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good computer for a student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the surface, i think is one of the best computers for students overall, you can take notes, transportation gets easier compared to laptops. Although I can’t really say it’s the best computer on the market because of it’s capacity sometimes gets frozen and i have to restart it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. She uses it for college work and is satisfied with the performance and quality. I’m impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Surface. It was so easy to get started straight out of the box. I’ve wanted one for years, and it’s lived up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best performance but its great for taking notes and doing college homeowork online

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new surface pro. I used one at work and knew I needed one for myself. Easy to setup. Great on the go device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product from microsoft

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my surface pro. Battery life is great and the arc mouse and the pen that i bought seperately works really well with my laptop/tablet/note taking surface pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great and reliable over the past year and a half. Great for college!

    I would recommend this to a friend
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