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Customer reviews

Rating 4.6 out of 5 stars with 74 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro 9's ease of use, particularly its portability and lightweight design, making it suitable for various tasks. Many appreciate the device's powerful performance, ample RAM, and excellent battery life, allowing for seamless multitasking and extended usage. The responsive touchscreen and included pen are also frequently praised for enhancing the user experience. While no significant drawbacks were reported, the positive feedback highlights the Surface Pro 9's strengths as a versatile and efficient device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Rated 5 out of 5 stars

    The best Surface for your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface. I enjoy that I can use the Surface as a tablet or with a keyboard. I specially enjoy the pen. Microsoft has out did it again. Much better than the Apple tablet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop kept saying update system but wouldn’t update, plus the SD card reader was acting up reading cards from game cameras. Wanted something similar. Was told to get an apple iPad. External SD wouldn’t read SD cards from game cameras. Changed it for a windows 11 tablet. Wanted a protection case (it didn’t come with screen protector + the external SD card reader wouldn’t plug into tablet with the protective case on). Exchange for one that would. Every time the computer shuts down there’s an error message, was told to delete Idrive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best computer I've ever used. I have more than 20 years of experience in the IT field and this computer is the best!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surface Pro 9 is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, light, powerful, great battery life. Everything you could ask for in an ultralight 2-in-1 device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer is it perfect, all that I need for work. Good quality of equipment and very fast. I recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, Was looking to replace my old Surface and this is a major upgrade. The charging over USB-C is definitively useful for travel or places without a power outlet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school and business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just like the X. I don’t feel much of a change. But to be fair it’s still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Microsoft surface tablet for his speed and compactness.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive Slow Poor Quality horrible for drawing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I’m upset with my purchase. I spent several thousand dollars on this surface pro and I genuinely wish I had gotten an iPad instead. I bought it so I could use design space and make drawings, I used to love drawing on my iPad, drawing on the surface can’t even compare to drawing on an iPad, the pen is awful, it barely writes and it’s hard to draw when accidentally touching the screen with my hand will make marks and mess up an entire drawing. Erasing especially on Microsoft paint is a nightmare. Over all the computer is expensive, slow and of poor quality. While I will say, Windows hello is awesome, the rest of the computer? Not worth the money and it doesn’t even come with the keyboard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ram

    Rated 5 out of 5 stars

    Very Fast, Very Capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a "pocket rocket." The only "knock" is that the Core i7 processor is rather power hungry compared to the stablemate i5 chip. However, if your applications require the extra computing power (like processing 90+ mb digital images), the trade-off is a no brainer. So far, this "detachable keyboard laptop" has proved to be a very capable powerhouse. After researching the rather limited number of competitors for this type of computer, the Surface Pro was the clear standout in terms of available RAM, storage capacity, and accessories. Portability was also of paramount importance, and the Surface Pro certainly "fills the bill" in that regard. The display is amazing, and, if necessary, it is possible to add a second monitor if your requirements call for it. There are many peripherals available to help accomplish almost any ancillary task(s) you may need - this is truly a "do it all" option in the shape and size of a large tablet form factor that will give you nearly all the capabilities of a desktop computer. What are you waiting for? Go ahead, take the plunge!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    MS Surface Pro 9 is an A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the modular configuration and the touch screen is very responsive. Lightweight and better for travel than my heavy laptop, albeit the much smaller screen is going to take some getting used to as well as the lack of ports -- easily remedied with a hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Ram

    Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I given a Surface Pro 9 for work a few months ago with the Intel Core i7, 1TB HD and 32 gigs of RAM. It’s been such a great machine I purchased one for myself. It’s powerful, fast, and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love my Surface Pro 9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new surface pro 9. It's powerful, small, and light weight. It's easy to put in a small bag to transport. Worth the purchase. I did also purchase a keyboard which is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    My New Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my old surface (9 years old)was running out of space. My IT guy recommended this. It’s fast and easy to use. It has enough capacity now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop/ tablet with high end specs.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the Surface Pro 9 with 32G of ram. Battery life is great and love the 120hz refresh rate on the screen. Also purchased the keyboard with pen holder and like that the pen is always charged and available. Had used Surface Pro in the past for work but this is the first time for for a personal device. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ram

    Rated 5 out of 5 stars

    Simply awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one to replace my old Huawei Matebook. And this is Fabulous. 32gb of ram. Simply fast it starts in a second works great and 1Tb where i can save all the stuff i need. The battery is awesome. I have been working with this tablet all the day. And at the end we still having some juice for go ahead

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! Replaced my Panasonic toughbook with this surface pro 9. The computer is extremely fast, durable with extra case and easy to use. I was hesitant to make this purchase as I was very concerned about switching to a tablet. With the extra keyboard I have found no difference between this being a tablet and a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    13" Microsoft Surface Pro9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer/tablet it's lightweight and easy to move from room to room! I can take it with me wherever I go and it stays charged for a really long time, Days! I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Hasn't had any issues. Powerful and portible. Adding the keyboard and pen seems necessary to make it more than just a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft Surface Pro 9 - A Perfect Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few things made by Microsoft that I would say is 99.5% perfect. I loved the Surface Pro 4 and I love this Surface Pro 9 even more. It just works! One or two tiny glitches, but overall, one of the best notebooks I have ever seen. I added a SanDisk 4TB external SSD on one USB C port and a Hyper docking station on the second USB C port so this awesome machine is now perfect enough to be used as my work laptop when I travel as a software consultant.

    I would recommend this to a friend
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