Customers are enthusiastic about the improved trackpad, describing it as smooth, solid, and a dream to use. They also appreciate the detachable design, wireless capability, and pen storage, with comments highlighting the convenience and versatility of the keyboard. Overall, customers are very positive about the Surface Pro Flex Keyboard and find it to be a worthwhile upgrade.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
Rated 5 out of 5 stars
Upgrade to previous type cover.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit of an upgrade from the regular type cover. Like that I can use it detached, along with the bigger touchpad area. Typing feels a bit better as well, slightly more heavier feeling on touch. Overall great!
I would recommend this to a friend
Rated 2 out of 5 stars
Awful battery life and very finicky about charging
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved it when I first opened and started to use it. Then I realized it reminds me of a very finicky eater.... Won't charge by way of thunderbolt for dock. Won't charge unless the machine (I have a surface pro 9) is fully charged and charging by of the proprietary port on the right. Won't charge if it's closed. I'm hoping a surface update will fix this because I went back to my Logitech in the meantime.
No, I would not recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 4 out of 5 stars
Very premium keyboard - Works for me!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice addition to the surface keyboard family. Normally I won't pay the premium for the this keyboard but i came into a little money and decided to try it out. Out the box, it immediately feels heftier then the other Surface Keyboard. Perhaps due to the extra layers of material they added. Keys have a very nice, smooth feel and the trackpad is very responsive. The haptic feedback feels a heck of lot better. It connected just fine and as soon as i booted up the surface pro, it brought up the Surface application and prompted me for a firmware update. Here's where i took off one star.. it took 3 tries for the firmware to install. It kept saying "Firmware could not be installed". Thats it.. not reason why, nothing.. after the third time, i just ignored it and 5 minutes or later, i checked again an it now said "Firmare up to date". Other than that, the keyboard has a premium feel to it and works really well. I have not had the issues others have had that it won't work when disconnected from Surface pro.. Hope this review is helpful to you all.
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Great upgrade from previous
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using Surface Pros since the SP4. Currently I'm on a 2 year old SP9 and my SP11 is shipping and will arrive in a few days. So I grabbed this.
I saw in a review that someone talked about folding the end underneath for a bit of tilt while it was detached - mine absolutely will NOT do this, so the detached feeling is not great, it being completely flat on the surface. I like something with a bit of tilt to the top end. Maybe as it is used that will loosen up more, we'll see.
But the keyboard is a much different feel now that I have it on my SP9 for the time being. Better key travel, much more solid base so there's little flex while in use.
Using it removable is a handy feature but not what I purchased this for, since my use scenarios for that are limited to none. I wanted the keyboard and trackpad update.
And the trackpad - MUCH better than the previous keyboard. I'm a fan now of the haptic trackpad. I got to use one for a day or so on the Surface Studio 2 Laptop I tried (and returned for horrible battery life) so this feels very much the same. Such a change over the old style. I actually find that I *DO* click by pressing on it, not just touch clicking, and had to return a keyboard still under warranty to Microsoft when the buttons for the keypad click stopped working. This new style would prevent that from happening.
Magnet holds it just as well as the previous one did, although it's odd seeing the pen now when it's attached, rather than being hidden up against the bottom of the Surface out of sight.
But for anyone using a supported device, this is well worth the cost just for the feel and performance enhancement for typing and using the trackpad.
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Wireless
Rated 5 out of 5 stars
Keyboard upgrade
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Surface Pro that came with the standard keyboard, but didn't realize it is not Bluetooth enabled. I wanted the option of using a keyboard while detached from the tablet, so I bought this. It's an expensive upgrade, but it was worth it for what I need it for. The keyboard is more sturdy, and it works perfectly.
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 5 out of 5 stars
A bit pricey, but worth it.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a bit overpriced, but so are the other brands.
I do a lot of typing. This keyboard feels good for long typing sessions. Keeys have good movement and are comfortable.
I bought this because I wanted a detatchable keyboard. This makes it easier to get into a relaxed typing position while on the road.
It was a bit pricey, but considering how much better the typing experience is, and the good battery life while detached, it is worth it. I used to carry a separate keyboard, but that defeats the purpose of the tablet. This gives me the option of using it as a cover, or as a desktop keyboard.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great, but has its limitis.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for use with my wife's Surface Pro 11. We wanted a keyboard for use with the Surface and being able to have the keyboard at one place while the unit was on a table was important. It works just as advertised. The keyboard is NOT a full sized one, as it doesn't have the separate number pad on the right side, but it's big enough. The back light is also key because our old keyboard didn't have one and it was terrible to use at night.
Some people have an issue with typing a lot on the keyboard and I understand why. There's no wrist rest so typing a lot gets tiring. Kudos, however, on the touch screen mouse area. Super sensitive and really nice to use. With the touch screen monitor and the sensitive mouse area, it really makes it easy to use. I got it on sale at BB and really couldn't be happier with it.
I would recommend this to a friend
Pros mentioned:
Detachable
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Nice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to have some battery bugs but I like that I can use it detached
I would recommend this to a friend
Pros mentioned:
Detachable, Keyboard quality
Rated 5 out of 5 stars
Awesome keyboard
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing keyboard that is great to type on for extended periods. So nice it can be detached and used with Surface Pro that is physically away from keyboard.
I would recommend this to a friend
Pros mentioned:
Ease of use, Keyboard quality
Rated 5 out of 5 stars
A Necessary Accessory
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although I have used this keyboard for less than a week, I think the pro flex is well made, easy to use and is a necessity for a working professional. Definitely a welcome addition!
I would recommend this to a friend
Pros mentioned:
Detachable
Rated 5 out of 5 stars
Convenient product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The flex keyboard is the way to go if you purchase the latest pen for the Surface Pro. The weight is excellent and easily detachable in case you want to take notes
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Wireless
Rated 5 out of 5 stars
A great investment
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! I've had three other surface pro keyboards and this one by far is the best keyboard I've owned. I LOVE that you can use it wirelessly. Worth the cost!
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 5 out of 5 stars
Great keyboard
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Microsoft ProFlex Keyboard is a fantastic choice for both comfort and productivity. Its ergonomic design ensures a natural typing position, reducing strain during long sessions. The adjustable split keyboard allows for a personalized setup, while the quiet, responsive keys enhance typing efficiency. With its sleek, modern look and durable build, it's a top-notch tool for any workspace!
I would recommend this to a friend
Rated 5 out of 5 stars
Best surface upgrade!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The flexibility of being able to work with the keyboard detached is a game changer and makes the high-cost worth it. It is much easier when switching between writing and typing with this keyboard. Additionally, the versatility has been extremely helpful when working in a coffee shop or small table.
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Cons mentioned:
Battery life
Rated 3 out of 5 stars
flex, good keyboard with limited battery life
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
keyboard works great, feels great. The battery however seems to drain fairly quickly when used in bluetooth mode
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Overpriced but what can we do
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The keyboard and pen work great. No complaints here besides the price point. None of these Microsoft devices and accessories should still cost this much. They are robbing us but get away with it because the competition is slim.
I would recommend this to a friend
Rated 4 out of 5 stars
Hard to justify a (mandatory) $350 accessory
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface Pro Flex is a great keyboard in itself, with a new haptic trackpad to match the Surface Laptop's to make it the best accessory in the "ultraportable" range (I'm looking at you, Apple and Samsung!)
It also works wirelessly if you would like to use it without it being directly attached, great in a pinch and a cool party trick to those who aren't aware!
However, I can't help but be disappointed while realizing that this is meant to be part of the Surface Pro experience; it tacks on another $300+ to the price tag of the already thousand dollar package.
This will be great value 1-2 years from now when the demand has died down and there are lightly used examples, but this doesn't move the needle for those who already have a Surface Pro keyboard from past.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Cdog
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works ok so far. Just started using to do my taxes.
I would recommend this to a friend
Pros mentioned:
Keyboard quality
Rated 5 out of 5 stars
The best surface pro keyboard
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the best surface pro keyboard I've ever used. For the first time it doesn't feel flimsy. The trackpad is great as well, smooth and solid because of the haptic clicking mechanism.
I would recommend this to a friend
Rated 4 out of 5 stars
great item but mine seems to miss leters sometimes
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
great keyboard but it misses leters sometimes! Not sure if it is a Bluetooth issue or if i am hitting the keys wrong