4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the controller's appealing color and design, highlighting its ease of use and comfortable feel. Positive feedback also emphasizes the controller's high-quality build and reliable wireless functionality. However, some users reported issues with the joysticks and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 319 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this controller the color and everything about it, works really well Highly recommend to anyone who needs a wireless controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your new Phantom Magenta Xbox wireless controller to others! We're thrilled that you're loving its cool color and design, too. We hope you have lots of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my control just feel so much better in my hand while playing my game then it’s my favor color. Haven’t had any issue with it since I received it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    B E A U Tifullllll

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this remote. It is just so smooth. The color is wonderful. I absolutely love the see through look. It’s just all around a perfect remote.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Sassie,

      It's great to hear that you consider your new Phantom Magenta Xbox wireless controller to be the perfect controller. Thank you for sharing your love for its smooth performance and beautiful color, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    More pink than purple

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box and online images make it appear more on the purple side of magenta but it’s more pink on the actual controller. Nice color still, just something to be aware of; and the casing looks like it might scratch easily. Nice overall though.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality, Quality

    Rated 5 out of 5 stars

    Love my remote!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute color, matches the picture perfectly. Great quality and works well with my Xbox! Easy to sync.

    I would recommend this to a friend
  • Cons mentioned:
    Joystick

    Rated 4 out of 5 stars

    It works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Xbox since my first console. I think I a lot of ways the Xbox one controller made some very good innovations from the Xbox 360 controller. The only problem I have with them is that if you use them heavily after a while the joy sticks start to drift. This means that after a while they will start to move on there own. I have also bought on of these controllers that out of the box one of the buttons didn't work. This was a one off thing so I don't think it's anything to be worried about, but I would recommend that anytime you buy a controller that you go into the Xbox one settings to accessories and test that all the buttons work and are registering on the Xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jared,

      We're glad that you're enjoying your new Phantom Magenta Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do run into an issue with your controller we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several controllers my son decided on this one & so glad. The color and feel is all great. He’s supper pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace the one my son broke. love the color and sonfar has working amazing despite being dropped several times.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    SO pretty!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this purple controller, it looks so awesome, and of course Xbox One controllers are wonderful to use.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Functionality

    Rated 5 out of 5 stars

    Love it! Soft and buttons don’t stick!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son because the original was no longer working. He loves the soft feel, color and ease of buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Functionality

    Rated 5 out of 5 stars

    unique design!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your friends go in awe with this beauty! works great still and look nice displayed on any controller rack!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for my boyfriend and he absolutely loves it! I love the color and it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Beautiful controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is hands down my favorite out of the 4 I currently own. Sleek and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and I love that it is wireless, works great. I love love love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Nice color!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it!! He says the controller is great, feels good, and the coloring is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    Just as good as original

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected. Great color, no issues compared to regular controller

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Nice quality controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told my daughter when I ordered a new game system I would order her her own controller. I ordered this one for her because I figured she would like the color(she is 9). The controller is great quality and works perfect. The only reason I did not give it 5 stars is because I think the price is a little high but maybe be these days it’s the going rate for a good quality controller. If you are looking for quality I don’t think you will find a better one. It is a good looking controller as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A brand new Phantom Magenta Xbox wireless controller sounds like a wonderful gift for your daughter. We're glad that it's working well for her and hope that she's enjoying its unique color and design. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the xbox one and the series x. Love the color also!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Functionality

    Rated 5 out of 5 stars

    Cool!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Kids love the color. Works just like all other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is so pretty. Only thing is that the battery life would be better.

    I would recommend this to a friend
Sponsored