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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5659 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the Xbox Elite Wireless Controller for Xbox One's build quality, customization options, and the inclusion of paddles, which many find to be game-changing. Positive feedback also highlights the controller's weight, feel, and responsive buttons and triggers. However, some customers express concerns regarding the controller's high price and battery life. A small number of users also reported issues with stick drift and the durability of the bumpers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,658 reviews
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    The Best Controller I Have Ever Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this controller! The settings on this controller are endless. The fact that you can switch out the thumbsticks and D-pad to fit your comfortability and play-style are great! The extra components and hair trigger locks are a plus. You can also personalize your controller and save your settings for which ever game you want it set for. Can't find anything bad to say about it. Like others have said, it feels great in my hands and I haven't been able to put it down! It looks beautiful in the box and comes with a neat carrying case to put it in. It's definitely called "Elite" for a reason.

    I would recommend this to a friend
  • Pros mentioned:
    Paddles, Weight

    Rated 5 out of 5 stars

    WOW!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft hit this one out of the park! The ease of configuration combined with the best weight and feel of any controller I've ever had in my hands. The paddles take some getting used to, but this controller can and will take your game to a whole new level. 3 different stick styles giving you pinpoint precision for aiming or driving. Did I mention it's freaking gorgeous? Can't say enough good things. 30 plus years of gaming and I found my thrill. Great job Microsoft!!!

    I would recommend this to a friend
  • Pros mentioned:
    Paddles, Weight
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Well made yet unable to justify its existence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are many positive aspects here and I'll attempt to list them all... if you don't need all that skip to the end for the most important statement. The positives... A comfortable heft The rubberized side grips are a welcome addition Adjustable trigger button dead zones Interchangeable analog sticks of various heights and d-pad Additional buttons in the form of paddles that can be mapped as you see fit Ability to switch between two different layout profiles on the fly Despite all that, there are a few downsides. First is the price. $150 is just unreasonably high. And I only purchased it because I had an abundance of rewards. The ability to set macros would have been wonderful. Doesn't use Bluetooth as the S controller does. And the companion app is not very well done it works yes, but its more pages and views than are really necessary to get the job done. Overall if this controller were say $100 I would be more willing to recommend it. Even being premium product, it's not premium enough to cost $150.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Paddles, Weight

    Rated 5 out of 5 stars

    its complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to get the last one in a hundred mile radius after they were sold out online. I had to drive to Illinois and they happen to have one left and held it for me. It was just my luck honestly. I am happy I got one. It feels heavier than the original remote. I like the paddle shifter on the back, although they are hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    $150 for the best PC, PS4, & Xbox controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of things to love here. The build looks & feels premium. The customizable thumb sticks are great. Xbox accessories(Windows/Xbox app) allows for multiple mappings of the controller, stick sensitivity adjustments for various games allowing for two toggable configurations. This is the controller to have, period! Yes, it does work for the PS4 however you'll need to have a CronusMax Plus/combo or Xim4 to allow for multiplatform capabilities. This runs only wired though Fyi. So a pretty penny for all to work ;) If you bought this obviously it's for you or someone who games a lot so make sure to buy the additional Geek Squad Protection Plan for wear & tear. Purchased the 2 year option so any issues with the controller you'll essentially be able to replace. Don't drop, spill, throw it though since that's not covered lol. Though I'm sure your opponents will be throwing theirs ;) When I was young & dumb I ended up purchasing several controllers through the years which seriously adds up and this is just smarter/cheaper in the long run. It's not guaranteed however I see this working for at least the next iteration of consoles too (Scorpio) as it currently works with my PS4 Pro as well. In short - Worth it, insure it, take care of it, customize it and have fun!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Best/Ultimate controller for Xbox and PC's, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .......buy insurance!!! It truly is the best and it feels different and better at the same time over other controllers. But unfortunately left bumper button has already broke (button casing clip) so insurance! This is after 4 months of use and great care, never dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Better then a Scuf & price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, other then it's a great product! Price is perfect, comes with a case and some extra thumb sticks. Which with a Scuf all that would be extra. I do have a Scuf controller, but that thing broke already less then a year. Paid about $170.00 and that was just with two paddles, so I can't complain with the elite controller love it!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Paddles

    Rated 5 out of 5 stars

    A must have for any serious gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say other than this controller is amazing. It weights a bit more than the standard controller which I love, you can feel the build quality. The swappable thumbsticks are magnetic which makes changing them a breeze and the bottom paddles are easily removed so you can run all of them, none of them or anything in between. The included case and USB cable are also very high quality. Will definitely be getting a second one for my backup/guest console!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matty,

      Thank you for sharing your enthusiasm for your new Xbox Elite Wireless Controller. We're glad to hear that you're enjoying its design, build quality, and swappable components, which makes it easy to configure your controls for optimal gaming. We hope you continue to have an amazing time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Impressive controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and purchased the Elite controller only after I found an "open box" in my local store. I have never been comfortable with the idea of shelling out $150 for a single controller but the open box classification brought the price down to an amount that was tolerable. The elite controller is a solid piece of equipment and is noticeably heavier than a standard xBox One controller. The package comes with a travel case and really nice, long USB cord for direct connection to the console. An assortment of metal magnetic paddles and attachments for the D-pad and thumb joysticks. You can buy aftermarket replacements for the standard grey paddles but be prepared to shell out another large chunk of money to do so. The controller can store 2 separate game profiles that can be configured from the Accessories app on your xBox. You can create your own or choose from a list of game specific profiles supplied by Microsoft or game developers. You can change button mappings, set the brightness on the xBox One light, and even configure the "action" on your trigger buttons so that you can control how far you need to pull the trigger before something happens. So some of the negatives I have found (aside from the price) is the setup is relatively advanced with regards to the settings you have the ability to change. The accessories application used to do the configuration doesn't offer much in the way of explanations for the settings either so if you don't know what you are doing you will be forced to spend some time looking up information on the web. Finally when the paddles are installed on the bottom side of the controller it is VERY hard not to bump them quite frequently which depending on the game and your configuration can cause problems during game-play. Inadvertently throwing your last grenade or firing a burst while trying to sneak around can get pretty frustrating and after this happens a few times you start to contemplate taking the paddles off turning your elite controller into a $150 basic xBox One controller. To sum it all up, the controller is pretty sweet but for the advanced user. I really wouldn't recommend this for a young gamer due to the price but that of course is up to mom and dad. Just remember, having the controller doesn't guarantee better results! Even the slightest changes in controller configuration will take some time to get used to in game play...

    I would recommend this to a friend
  • Pros mentioned:
    Paddles

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the scuff controller, this is best controller on the market. The paddles on the back are perfect and the magnetic pieces work great

    I would recommend this to a friend
  • Pros mentioned:
    Paddles, Weight

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best controller ever made. Had more weight to it than normal controllers which makes it feel better in your hand. Paddles work like a charm.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for declaring the Xbox Elite Wireless Controller the best controller ever made! That's very high praise! We're happy it's been such a good, comfortable fit for you.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Build quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I thought it would be. I expected better control over the layout of buttons. Although it feels like a premium controller it doesn't perform like others you can buy for less money. For the cost of this controller you would think it would come with rechargeable batteries, without the rechargeable batteries I'd say it should be priced at $100. I had to take two paddles off because of the location of them made it hard to hold the controller without hitting the paddles. I was hoping for a competitive edge but i just can't justify the purchase at the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    How did I game with out it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller MS should have included with the xbox one from the get go. The weight the customization are all top notch. Good job Microsoft!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    One of the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't compare to any other controller. One of the best I ever owned! Top vibrator, left and right thumb stick can adjust different speeds, my skill increase with shooting game. Easy to use manual shifts on racing game. The price might be little high. At least I grabbed the opportunity to use student deal and save me almost $40 dollars before taxes. Most important of all! GET WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received mine and you can definitely feel a difference in the build quality compared to a normal Xbox One controller. It definitely feels sturdier and has a little more weight but nothing that will cause discomfort. The main deciding factor in buying this controller was how much you can customize the button layout. I've played too many games that don't allow you to change button layout or the preset options suck. So definitely loving that feature. Something i hope Microsoft will add to future games is rather than having to go to dashboard than open the accessories app to map Buttons you could just do it from game's settings. Especially since when you first start a game you don't always know what the controller layout is to begin with. Another option i wish that could be add in the future is to map 2 buttons to the same one. On some games that would be really helpful. If that is something that can be done already i haven't seen how yet. Someone posted it is worth getting the BB warrenty and I strongly agree especially since how much this controller cost. I have had maybe a little over a dozon Microsoft wireless controllers between my Xbox One and 360 in the last 6 years and almost all of them started doing the "stick drift" after some time. Seems like the controllers that come with the system do it the fastest. Maybe it is just me?!? So again $20 is a great investment for $150 controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    No regrets a great buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned my Elite Controller for a bit over a month now and I have no regrets at all. Really pleased with the product over all. Definitely gives you a competitive edge with the variety of customizations. The material is nice and not cheap feeling. Very well put together. Recommend to any gamer trying to take their game to the next level.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller to gamers trying to take their game to the next level! We're happy that you've had such a good experience with your Elite, and are enjoying how customizable it is. We hope you continue to get a lot of fun out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for about a month now an so far i am loving it perfect for any level gamer trying to get better I recommend it although the price tag is a little high it is totally worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great upgrade for a serious gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding overall controller. From the box it came in, to the storage case and all the little things this controller allows you to modify. Absolutely worth the money in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, without question in my mind, the greatest controller ever made for the Xbox. The construction is solid. You can feel the quality as you grip it. The texture of the hand grips alleviates sweat covered grips. The analog sticks are perfectly constructed and with the ability to swap from concave to convex, its a gamer's dream. Having programmable paddles under the controller means never having to remove your fingers from your sticks as you can map any button to any location. If you are on the fence..jump to the buy side. It is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Scuf

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally started with a scuf controller that barely lasted a year with me rarely playing. Once this controller came out with the original xbox one I instantly purchased it. Ever since I had been a hard core gamer... here I am 3 years later buying a replacement. It took three years for my controller to finally give way. It is worth every dime.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nellie,

      Thank you for sharing your great experience with Xbox Elite Wireless Controller. We're glad that it's been a benefit to you as a hardcore gamer, and that it was worth every dime you paid. Hope you win a lot of matches with your Elite!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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