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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Xbox One X 1TB NBA 2K20 Special Edition Console Bundle very favorably, particularly praising its stunning graphics, smooth performance, and 4K capabilities. Many appreciate the included game and the console's attractive design and ease of use. While some users reported overheating, this was not a widespread concern. The bundle's value and the quality of the controller were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 243 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Big upgrade from original Xbox One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own the original Xbox One 500gb which I bought in late 2014 and this new Xbox One X is a huge upgrade in terms of specs. The biggest plus point is that it's 4K. We bought a 4K tv about two years ago but I had been playing on my original Xbox one. I had been thinking to upgrade since so long but the $500 price point was just too much for me to justify considering I don't play much but when I noticed the price has dropped down to $300, I immediately grabbed it and I'm so glad I did. This is a Hyperspace special edition. The console and the controller have a nice awe-inspiring white finish with sprayed paint (kinda looks like that). See the attached pics. I'm in love with this console. The graphics are too good and you will notice the difference if you have played on the old Xbox One before. I would definitely recommend this console to anyone who's in the market looking to buy one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congrats on upgrading to your new special edition Xbox One X! It's great to hear that you've seen how much better games look and play in glorious 4K. Thank you for recommending it to others, and we hope you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    Work of art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing! Beauty and brawn. It plays everything so well! The controller is a special edition to match the Xbox! You should get one and see your Xbox 360 games look better than ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent time killer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an older man, 62, and I bought the Xbox one X to help pass the time in quarantine. It's an awesome system that has replaced a Blu Ray player, a media computer, and has captivated my time. I am really enjoying this system. It's the first gaming console that I have ever purchased for myself. Kudos to Best Buy for making this a touch less purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Welcome to the Xbox family! It's wonderful to hear that you're enjoying your new Xbox One X. Thank you for sharing your experience, and we hope it continues to help you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally love this machine. Upgraded from o.g. xb1 500gb still have 1080p tv, but still huge improvement on graphics and gameplay. Alot of "fanboys" hate, but I'm a gamer ps4, ps3, xbox, dreamcast, snes, saturn, etc. Best console period!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing that your new Xbox One X has been worth the investment! We're thrilled that it's been a great upgrade for you, and that you're enjoying the big upgrade in graphics and gameplay it offers. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal. I've been waiting for the price drop. I love the quality of picture. You can definitely tell the difference between the s and x. Must have!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chrys,

      Thanks for sharing what a great value your new Xbox One X has been. We're glad that you've seen how great games look and play in glorious 4K, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So sick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hyperspace edition looks so beautiful! Love that I got the good deal on it before the price went back up! Quarantine is a lot easier with this lol

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Akon,

      It's great to hear that you're enjoying the cool design of your new special edition Xbox One X. We're glad that you got it for a good deal, too. Thanks for sharing your experience, and we hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    XBOX One X Console & Extra Xbox One X Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Great Console Good 4 K Graphics Great Games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did upgrade the console for my son because his other Xbox broke from Xbox One S to Xbox One X. He is so happy because is fast and work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Literally gorgeous

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the prettiest Xbox I’ve ever owned. It’s super fast. Doesn’t heat up and I’ve been playing it for the past 13 hours. Definitely worth the money and the switch from PS4

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the cool look and design of your new special edition Xbox One X. Thanks for sharing that it was worth the investment and that it's working well for you. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the stay at home order (coronavirus) I finally decided to buy an Xbox. Problem is, they were sold out everywhere! Walmart had some one S models, but I got a brand new 65” 4K tv from Best Buy, and wanted to game in native 4K. After checking all the usual suspects, I decided to expand my search wider and one of Best Buy’s locations had only 2 left. Then it turned to one, and I bout the last Xbox one x they had in stock! I love this system. It makes good use of a UHD TV. I’m playing Asassins creed Odyssey at the moment and I love it! I might never touch the NBA game though. Kind of wish they had the Jedi package in stock, but hey... I got a One X sooo.,.. yeah. FYI, the limited looks pretty sweet. I originally wanted black, but would take what’s in stock. The speckled design of the limited edition is awesome actually!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that your new Xbox One X is your key to playing awesome Xbox games in glorious 4K resolution. We're glad that you're enjoying this special edition console's unique design, too. Thank you for sharing your experience, and we hope it helps you have fun while staying safe and healthy at home.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this console- and it was a great deal, a lot of people probably overlook it bc it says it has purple in it- but you barely notice it unless you’re staring at the console close up.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this Xbox one x and so far it has not disappointed. I already have 2 Xbox one s in my house hold that is why I was a bit hesitant to make this purchase. After reading the reviews and actually seeing the difference for my self it was totally worth the upgrade especially for the sale price that i got it for. keep in mind that you will need a 4k tv to notice the difference between the Xbox one X and the Xbox one s

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rob,

      Congratulations on making the big upgrade to Xbox One X! We're thrilled that you've seen how much better games look and play in 4K with it. It's great to hear that you got it for a good deal, too. Thanks for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paint job on this special Xbox and controller are very pretty to look at. Console itself runs perfectly, even on Beta system updates, is absolutely quiet, and a breeze for first-time setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one x. Fast and really convenient. I love the performance specs on this machine as well. It game with NBA 2K 20 and I also purchase Red Dead 2. Two fun games that I enjoy playing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Way worth the bundle price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the original Xbox one but if you have an s yes there is the uhd difference but in games I can't really tell. The bundle was a great deal though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $299 are you out of your mind?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking white with blue sparkles! For the price it was a great deal, but not many available as I tried to get the Star Wars version but was unable.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend, and wow! The graphics are really stunning! Definitely would need a 4K tv to see the true potential of this console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Good improvement over original Xbox1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox oneX is a good improvement over the original Xbox one. Faster and better graphics. The NBA 2K20 Special Edition Console looks cool also.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Flawless gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the NBA 2K20 Xbox one X hyper space bundle for the special price of $299. Comes with 1 month free live membership along with 1 month free game pass, hdmi cable, power cable, and 1 controller. The hyper space layout for controller and console is the highlight of the product. Super slick and adds flavor to the performance. The system is quiet while running but gets hot due to high performance. Overall, i Highly recommend this product!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for your great recommendation of this Xbox One X bundle. It's awesome to hear that you're a fan of its whisper-quiet, powerful performance and unique design. We're glad that you got a great deal on it, too. Here's hoping you continue to have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great console upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Xbox one S and upgraded to this. It was a great upgrade. Everything runs so much smoother and no over heating issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! It's great to hear that you're enjoying its premium performance and cool operation, too. We hope you have a lot of fun playing games on your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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