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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 33379 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the Xbox Series X's impressive graphics, fast performance, and quick load times, frequently praising its ease of use and the included Game Pass subscription. While some mention the console's larger size, most users report positive experiences with minimal issues regarding heat or lag. The backwards compatibility feature is also a significant plus for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 33,379 reviews
  • Pros mentioned:
    Load times, Performance

    Rated 5 out of 5 stars

    The future is bright for Xbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox One X, the load times and increase in performance is evident right away. Game Pass is an incredible value and with the Series X here to help make the games you love look and play better, it’s a great time to invest in Microsoft’s ecosystem of entertainment. With huge investments in AAA first party titles that will launch into Game Pass, there are so many great games to dive into that you may have otherwise missed. You’ll need a tv that supports HDMI 2.1 to get a true taste of next gen performance, but even on older tv’s the SSD will get you into your games faster. Quick resume is a great feature that suspends the games you play so that when you boot them up they load you right in where you left off. There will be issues with online games that rely on servers but single player games get you right back into the action! The console is very quiet and the UI is snappy yet familiar for those currently enjoying an Xbox console. I’m a huge fan of all consoles & can highly recommend you check out the Series X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Amazing console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is a powerhouse of a console. Even with its compact design overall it runs quietly and it doesn’t overheat (under proper conditions). Overall very satisfied with it, can’t wait for the release of exclusive games to play on it and take advantage of the systems hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Xbox is gr8

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an incredible gaming console that delivers top-notch performance and stunning graphics. I love the quick load times and seamless gameplay experience. The controller is comfortable to hold and the overall design is sleek and modern. A must-have for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Xbox x is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is first time I buy Xbox. I like the design.very fast . And controller is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    LOVE IT/MUST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Series X. I play on both major consoles and I’ve started to primarily use the Xbox! I love being able to play at 120fps for the games that support it at the moment and at least a flat 60 on the others on my new LGCX. The jump from 30ish FPS on my One s to 60, let alone 120 on the Series X is absolutely nuts and makes an insane difference. I freaking love this thing! Load times are insane. Games that are crossplay I’m even able to load in slightly before my PC friends that have the same internet too (2080 users). The quick resume feature... don’t even get me started on that! Like I can’t fathom how much of a difference this feature makes and how quick it is. It’s a must buy/upgrade you need! I was able to preorder both of my new consoles so for now; good luck getting your hands on one! Only downside I will say is that games are getting huge and they most likely will only get bigger. Proprietary Storage expansion is almost necessary and a small chunk of change as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 4 out of 5 stars

    Best Console Ever Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was finally able to score an Xbox Series X after Best Buy's first in-store restock. After the initial setup, and loading up a game, I realized the hype is real. This is truly the Lamborghini of consoles (performance-wise). Load times are almost non existent. Optimized games look incredible. The entire system runs smooth as butter. I hate to dock it a star, but the design is wonky. It looks absolutely ridiculous in my media center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the Xbox One X that is a beast of a console for what it is. I have many disc games so a digital console is out of the question for me. I can now finish Borderlands 3 and Tiny Tina's Wonderlands in an upscaled 4K at a butter smooth 60fps or a somewhat smooth 120fps. Red Dead Redemption 2, although it does not have a 'next gen' update for more than 30fps. I enjoy it only taking a few seconds to load into the game instead of the 5 or so minutes on the One X. Other games like COD, Forza and The Quarry; all look and play amazing on the Series X. Overall, I am very satisfied with my purchase and would recommend to others, unless you just wait for the next Xbox to release.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Xbox Series X performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the Xbox Series X for a week I'm impressed with its performance. I own an Xbox one which slowly each year I started to notice the processor was going slow. Which in the end I had to buy a new console. I was lucky enough to order the Xbox series X on January the 21 on restock day. The processor is amazing. I play Cod Of Duty Modern warfare and cold war every day. The xbox series X doesn't make noise at all. I have seen videos about how the console over heats which is completely false. The console will only get a bit warm but not to the point where you're burning ur hand type of way. I will say for those new Xbox series X owners I did run into a problem with the controller. The controller automatically disconnected to the xbox but it can be solved easily. The download speed is incredible all the games load up in just a minute or two. Over all I do recommend the Xbox series x to someone that plays games on a daily basis.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying the performance of the console and how fast it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHILDREN LOVE IT. The graphics are GREAT! It does get a little warm for an extended period of time while playing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from PlayStation to Xbox, due to the lack of PS5 during the pandemic, I can say that having an Xbox series X has definitely changed my perspective on the consul themselves Xbox does a lot of things well and are still improving the UI to be simple and quick. There’s a lot of features that I liked that you can do on Xbox that you can’t do on PlayStation . if you’re moving from a Xbox 360 or Xbox one to the series X, it is a light years away from them. You will be blown away at just how good the graphics are, as well as how fast games load up now. I would definitely recommend to PlayStation players, and even old generation Xbox players.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    The Perfect Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible console. Next gen went above and beyond my expectations and the transition from Xbox one to the Series X was significant. The carbon black color fits in well on a tv stand or anywhere you decide to put it. Beautiful, powerful, and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Don’t hesitate - The X is a great system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible purchase experience and service from Best Buy. I secured the Series S model at launch, but Best Buy had the X in stock early one morning and I jumped at the chance due to the extreme demand. It was going to be nearly a week before pickup, but i was notified early and picked up my system before a long weekend. I was able to try out the system with plenty of time to enjoy it. The S is a great system and plenty for a lot of gamers. The X takes it to the next level. The graphics and processing speeds are great. Even the newly optimized older games are beautiful and smoother. Load times are insanely fast. I am very happy with this console and GamePass Ultimate means you have a huge library of games to play from. The PS5 seems to get all the hype but the Series S/X are definitely next Gen upgrades.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying your new Xbox Series X. It's awesome to hear that you were able to pick it up early and get started gaming, too. Thank you for sharing your thoughts on it; we hope you have a lot of fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    In the dark

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the shape and easy opting for the way you may want it to sit. Silent, easy color option, making it personal with stickers,

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Amazing Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X lives up to, and in some cases surpasses the hype. First, it’s sleek, attractive and compact easily and seemlessly integrating into my living room; you won’t even know it’s there. Second, the graphics are astounding but you need to have a 4K or better screen to fully appreciate their crispness. There have been times that I’ve walked in on my son playing a game, and thought he was watching a movie. There’s no lag, download speeds are twice that of the XBox Series S. The controller that comes with it is also gamer-quality. In the end, if you’re looking to take it to the next level this is your system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the competition, this console beats the other in almost all aspects. Especially with Game Pass Ultimate.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 4 out of 5 stars

    "Xbox Series X: Powerhouse Performance and Next-Ge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse console, boasting impressive hardware capabilities that deliver stunning graphics and lightning-fast load times. Its backward compatibility feature ensures a vast library of games from previous generations, while the integration of Xbox Game Pass provides access to a diverse range of titles. The sleek design and quiet operation enhance the overall gaming experience. However, the limited exclusive titles at launch may disappoint some players. Overall, the Xbox Series X is a top-tier console choice for both casual and hardcore gamers alike, offering cutting-edge technology and an expansive gaming ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good gaming console. it’s fast, the quick resume is really handy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beast of a machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve been thinking of upgrading from a previous generation of Xbox and you’ve got the money and the console available to purchase.. I can assure you won’t be disappointed. This console is a beast. And that’s coming from a PC gamer. Would recommend this console to anyone who wants to game at 60FPS+ while enjoying visual upgrade experience you’ll have to see to believe. I came from Series S to this and it was a night/day difference. Also a previous RTX 3080 owner and I can confirm there are games that look almost identical if you were to put them side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    A great console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this since December 2022. So far, no issues. It would be nice to get more hard-drive out of the box. I added a 1TB external. I can play all my xbox one disc games, but I also have Game Pass. I like the design, it doesn't seem to get as dusty and doesn't heat up. Xbox one controller also works with this console. No lag like the xbox one, this offers good graphics, and runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My console was defective I’ll have to return it, and see when I can get a new one. Didn’t even last 5h this is frustrating. The console will randomly shut down out of nowhere. I downloaded my Dirt 5 and soul Calibur 6 from the game pass, when playing any games it goes off, when in the store same, on the menu same. Online it says it has to be ventilated, well I have a shelf with my PS5 on it so I put it right next to it. Then they say it has to be vertical, I had it vertical. I read also that it has to be plugged straight in the wall done that too. I guess I’m not lucky so just so you guys know if you are lucky you get a fully functional console if not it is what it is. I have waited 1 week after notifying Best Buy in store. They made me keep my defective unit waiting for the new console to arrive. It was fair to wait 1 week as the console is hard to get anyways. The new console I got is performing as planned and I find myself very pleased to own an Xbox. There are some defective console out there and I’ll recommend adding some warranty on it as you never know.

    I would recommend this to a friend
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