Customers love the Pro Smart Baby Monitor for its easy setup, sleep tracking, and video quality. They appreciate the peace of mind it brings and its sleek design. While some customers have concerns about the price, others have experienced connection issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 354 reviews
Cons mentioned:
Connection issues
Rated 2 out of 5 stars
Unable to connect
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Feedback from my son: when it works, it’s great.. tracking breathing, temp in the room, how long she’s been asleep, etc.. when it doesn’t work (multiple times a week) it is incredibly frustrating. The unit alerting you to ‘no breathing’ is comically late (often ~1 min after removing her from the crib), they had to shut that feature off since it would go off so inconsistently. Additionally, since my granddaughter was born the unit has been reset uncountable times. Approx. twice a week. An ‘Unable to connect’ error message results in needing to reset the unit and find/enter wiFi. Customer service not particularly helpful. They wish they had gotten a cheaper/more reliable unit.
No, I would not recommend this to a friend
Cons mentioned:
Connection issues, Price
Rated 1 out of 5 stars
Not worth the stress.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wouldn’t connect to my internet. Then when it would, the miku app wouldn’t work right. Contacted their customer support, got hung up on a few times. Emailed them and they say:
“ The Miku will not pair to an SSID with the + character in it. The following SSID naming rules used by the Miku Pro are:
-The SSID must be between 1 and 32 character
-The first character can not be ! # or
-The SSID can not contain + ] / or TA
-The SSID can not end in a trailing space
You may be able to see the SSID in the wifi list, but if you try to pair to an SSID for which any of those rules are violated the pairing attempt will fail.
Hopefully this provides you with some context.”
Now to someone that doesn’t know much about all that, this is why you pay $400 for something. So you don’t have to deal with silly crap like that. The customer support is a joke and obviously the monitor wasn’t built right.
No, I would not recommend this to a friend
Pros mentioned:
Sleep tracking, Video quality
Rated 5 out of 5 stars
Fantastic investment!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am absolutely in love with the Miku! This monitor is the perfect blend of advanced technology and ease of use, making it an absolute must-have for any new parent looking for this type of monitor!
One of my favorite features of this monitor is the incredible video quality. The camera shows crystal-clear footage of my baby, allowing me to keep an eye on them even in the dark room. The camera also has a wide field of view, so I can see every corner of the room without having to move the camera.
The Miku is also incredibly easy to use. The app is intuitive and user-friendly, allowing me to check in on my baby from anywhere, whether I'm at home or out running errands. The app also tracks my baby's breathing patterns and sleep quality, giving me peace of mind and helping me ensure that my baby is getting the best sleep possible.
One of the best parts of this monitor is the security features. The monitor uses ‘military-grade encryption’ to protect my baby's data and ensure that no one else can access the camera. This gives me peace of mind, knowing that my baby is safe and secure at all times.
Overall, I cannot recommend the Miku Pro Baby Monitor enough. It's an incredible investment for any new parent!
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleep tracking
Rated 5 out of 5 stars
Great monitor!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This a truly great monitor. I feel as though the breathing monitoring provides peace of mind, just so that we know that our child is sleeping. Every monitor has pros and cons, and if you are not in an area with good Wi-Fi, any Wi-Fi monitor probably isn't for you. With that being said, I have basic internet, and I have never had an issue with the speed of the monitor. Set up and installation were very easy, and I would definitely buy this monitor again.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Best baby monitor on the market!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a first-time parent, I was wanting to invest in a high-quality monitor that tracked my baby's sleep while monitoring breathing. I found that the other monitors on the market required wearables which after doing a lot of research I didn't like. I have learned that other monitors have poor night vision, small range, zero live breathing monitoring, doesn't hold a charge, and the list goes on. I love that the miku pro has incredible sound and video quality, ZERO subscription costs like other baby monitors, music/sound machine, and my most favourite feature is that you don’t have to be connected to the same wifi to access the monitor. No issues at all with both my husband and I connecting the device. It was also super easy to setup and share the account with my spouse on his phone. You can customize the settings for how often and when you get notifications. One of the features I love to use is you can use the monitor like a normal audio monitor even with the app closed on your phone! This monitor is truly the best on the market especially with no subscription costs, I highly recommend to new parents!! What I forgot to mention is that we currently have this sitting on our nightstand facing our bassinet. We plan on using the mounting kit included with the baby monitor once we eventually move our baby to her nursery. I love that miku sells a travel case so we can easily take it with us whenever we travel! Again, I can’t recommend this enough and I hope this review helps other parents who are doing their research on baby monitors.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleep tracking, Video quality
Rated 5 out of 5 stars
Great All-Inclusive Baby Monitor!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While I have a child on the way, I figured I would start looking at baby monitors and features. I decided to try this monitor out and I LOVE IT! First off, this monitor showed up the same day I placed. The setup is pretty foolproof. Just download the app, follow the instructions and bam! All set! The quality of this monitor is solidly built. It comes with a wall Mount but I also bought the stand just in case I needed to move the camera. The mixture of resolution from the camera and night vision gives me a crystal clear video and there are no issues in low light rooms. I also love that the monitor has built in music and sounds to make a newborn/child more comfortable. Very clear speakers! So far, zero issues and I’m all ready for the arrival of my little one. Excellent purchase!
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleek design, Sleep tracking
Rated 5 out of 5 stars
Cutting Edge Monitor
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are simply amazed by our Miku Pro! From an easy setup, sleek design, and crystal clear video, we couldn’t be happier. As new parents, the breathing monitor helps put our night time worries at ease. We use our monitor with the Miku Pro Floor Stand and love the durability and simple set up. The Miku app is extremely informative and straightforward to use. We really enjoy the feature of adding other users to the account. If you’re looking for a technologically advanced product to help keep your child safe, look no further than the Miku Pro.
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleek design, Video quality
Rated 5 out of 5 stars
Great monitor, excited to try!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We're very particular about which baby monitor we went with as anxious first time parents but are so excited to try this out when the baby is here due to all of the amazing functionality. The breathing tracker will give us peace of mind - not to mention the camera quality is incredible and it's so convenient to have all right on your phone to see baby from anywhere! The installation was super easy as was connecting to the app. We love the look of the monitor and how sleek it is.
I would recommend this to a friend
Pros mentioned:
Video quality
Rated 5 out of 5 stars
Very pleased with this monitor
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a first time mom, I am very pleased with this monitor. Very fast delivery and nicely package. Super easy to install and set up; all the installation equipment is included. High video quality, even the night vision is so clear. It detects baby’s breathing and all movements, even tracks how the long baby sleeps. Best things about this monitor are: the app is user friendly, you can use your phone, and it doesn’t require any subscription. We are so happy with this monitor.
I would recommend this to a friend
Rated 5 out of 5 stars
Best monitor on the market !
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
From someone now experienced in having a older edition MIKU with my first and now on to this new MIKU pro I now understand why this camera is hands down the best in the market. First off, the quality of the image itself even on night vision is incomparable. It’s super clear , and you can even zoom into your child. Through many research I found this is the only camera you can get your child’s RPM without having anything on them physically which is comforting to me and keeps me sane. One other huge thing that made me choose MIKU against other brands was the fact that I have access to a lot of features without having an extra fee of course there is a care + option ( that is extremely affordable and reasonable ) but unlike many other companies I can basically access everything without a subscription. The detail of their sleep with tracking RPM from each night and how much movement and being able to go back and compare is unbelievable! You can literally check for patterns and see if there is something up with your child because you will begin to notice that if they are sick their RPM does change. One HUGE benefit of choosing MIKU was their customer service who literally have been live savers at crazy times and days in the week readily available and happy to help. Look wise it is super sleek, elegant and does not ruin the aesthetic of my room. And lastly the presentation itself from the entire box and opening it , instructions and included tools show you the high quality and work put into making this monitor happen for the most important little humans in our lives ! I could not be more happy with my choice in trusting MIKU.
I would recommend this to a friend
Pros mentioned:
Sleep tracking, Video quality
Rated 5 out of 5 stars
Beyond happy with Miku!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We ordered the Miku Monitor and expected it to be wonderful but I can say that it exceeded our expectations - I would highly recommend this monitor to any parent, as it has put our minds at ease whenever our baby is sleeping.
This is our first time using a smart monitor and the difference in the overall quality is huge. The packaging itself was so simple and clean, the instructions were super clear, which made the set up process so easy. Everything needed for mounting the monitor was included in the package, my husband was easily able to mount it to the wall next to the crib, which made for a perfect view of the entire crib.
The camera quality is very clear (and it has a pinch zoom feature) and is so much better than the monitor we were using previously. The two way audio is great and is also very clear. The app itself is super easy to navigate and has a few neat features, including music/white noise, which we have been using since our son loves and sleeps best with white noise. But, I think what sets the Miku Monitor apart from other monitors, is the sleep/breathing tracking and movement detection without having to put some type of wearable on your baby for each nap/overnight sleep.
I would recommend this to a friend
Pros mentioned:
Sleep tracking, Video quality
Rated 5 out of 5 stars
Best Baby Monitor on the Market!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The MIKU PRO is the third baby monitor my wife and I have purchased in the last 2 years (the first two monitors had issues and did not last long), and it is hands down the best baby monitor on the market!
For starters, the packaging is beautifully designed (I am a Packaging Engineer/nerd) and came with all of the necessary tools and hardware for installation. The directions were also easy to follow which made installing it a breeze. The camera itself is sleek and looks great in our nursery!
The MIKU app is very user friendly and works great – it’s obvious that it was designed with the customer in mind! Once we had the app set up, we were amazed at how crystal clear the video is, which is a HUGE upgrade from our previous monitors which were grainy and choppy. The enhanced night vision is also a million times better than we’ve ever seen.
The technology used for this monitor is second-to-none. I think the entire MIKU development team deserves a raise, because the breathing and sleep-monitoring feature makes us feel like we’re using a medical-grade device. We have complete peace of mind while our son is sleeping. Other added features like live temperature, two-way talk, and the ability to play lullabies are also such nice perks!
We would 100% recommend the MIKU PRO to anyone and everyone with a child!
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleep tracking, Video quality
Rated 5 out of 5 stars
Great monitor for baby!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this monitor. Everything I needed in for set up was included in the box. The setup process was very quick and easy. Camera quality was great even at night! I love that this monitor tracks breathing and sleep patterns with alerts that go straight to my phone. Very excited to have as a part of my baby's nursery!
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing monitor and baby must have!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with this Miku Pro monitor! First of all, the packaging is really nice, all installation equipment was included, even a screwdriver and a pencil! The manual and assembly is easy and pretty straightforward. I like that you can hide the wire! It does look very nice and stylish on the wall.
For the more, the app is very user friendly! No glitches so far!
The monitor tracks baby's breathing, gives you a piece of mind and easy to see when baby fell asleep. I would say it is accurate for the most part (if baby is laying in the center of the crib).
It detects all the movements, even eyes blinking. It counts for how long baby has been asleep/awake. You can unable the alarm to go off if there is no movement/breathing.
Also, I like how you can turn on a sound from your phone to play in the nursery. There are such options as lullaby, white/grey noise, womb or dishwasher sounds. You can choose to set timer for music as well. I used this option when our portable white noise machine turned off during baby's nap.
The image quality is perfect, even at nighttime!
The last thing to mention, I am glad that you can use your phone/other apps while using Miku app, the sound will be still on a background. We also installed the app on an ipad and I shared access to the app to my husband, everything works great for us!
I would recommend this to a friend
Pros mentioned:
Easy setup, Sleep tracking
Rated 5 out of 5 stars
Clearly a quality camera!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this camera for one week so far and it has been great! The quality of the image on my iPhone is superb! Even when the room is pitch black, the night vision settings are great! I love the bird’s eye view as well. We recently transitioned our LO to his crib and this camera has provided a lot of piece of mind. He likes to roll onto his stomach and sleep, the breathing monitoring helps ensure that we know he is safe and sound. This function is one of our favorites because we couldn’t remember to put the owlet on night after night, and this allows us not to worry about it! I also love that now when I’m away at work I can pop in and see him during nap time. It allows me to feel more connected while away.
I have not had any connection issues that others have mentioned. It was extremely easy to install and set up, and everything you needed to do so was provided! Down to the pencil to mark the wall.
I would recommend this to a friend
Pros mentioned:
Sleep tracking
Cons mentioned:
Bright power button
Rated 5 out of 5 stars
Best baby monitor!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Miku has been a complete lifesaver over these past 3 months! The app is very user friendly and intuitive. I love that the breathing monitor works without any additional wearable. We have used it to monitor our baby in a bassinet, crib and pack & play both at home and traveling using the Miku stand. The crisp 1080p video & night vision comes through great on the app and it seems much clearer than the Nanit and radio based monitors that our friends have when comparing side-by-side. The analytics on the app are very insightful and the activity recap is perfect to scroll through movements during the previous night. The only minor feedback that I have is that the power button is a bit bright on the lowest setting so we just put electrical tape over it. We are thrilled with the Miku and are recommending it to all of our friends and family!
I would recommend this to a friend
Pros mentioned:
Easy setup, Video quality
Rated 5 out of 5 stars
Reliable with awesome features!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a baby monitor that both my husband and I could access via our phones. We had tried 2 other monitors and had terrible connectivity issues with both, and they just simply were not reliable. I work night shifts, and want to frequently check on my little one while I’m gone. So far we have had zero connectivity issues!! The image is clear, I can zoom in, and the breathing rate is an added bonus. Also, we are super impressed that it gives us the temperature and humidity of the room!
This monitor was also super easy to set up! It came with all the necessary tools (even the screwdriver and measuring tape) and the steps were simple to follow. We have not had any issues with the app, and it connected easily to our WiFi.
Overall, we are very pleased with our Miku Pro baby monitor. It is everything we needed and more!
I would recommend this to a friend
Rated 5 out of 5 stars
Very Pleased
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our first baby monitor and we’re very pleased with it.
The monitor arrived really quickly and it came very well packaged and easy to assemble. The one we got came with a floor stand which was straightforward to assemble and makes it so that we can be versatile in how we place it. The box was surprisingly heavy to us when we first got it, but it’s a testament to the nice build quality of the camera and stand. I don’t imagine this will ever topple over. The app’s onboarding process is designed very nicely and was straightforward and clear to use.
Definitely comes at a higher price point but with vitals tracking, no subscription cost (for most users) and high definition footage it definitely stands out in the category.
I would recommend this to a friend
Pros mentioned:
Peace of mind, Sleep tracking
Rated 5 out of 5 stars
The best baby monitor ever?
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My brother had purchased a Miku monitor for my niece after she was born, and after seeing it in action, I knew I would need to get one for myself when I had a baby. My favorite feature is that you are able to access the app from any device, so you’re able to check in on your baby from anywhere. As someone with a partner who works long hours away from home, this is a huge relief! I also love the sleep tracking feature. In my opinion, this is a feature that every new parent needs for peace of mind. All in all, I can’t recommend this monitor enough!
I would recommend this to a friend
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Beyond impressed!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Being a first time Mom, I have been quite overwhelmed by the huge amounts of products on the market to prepare for my baby girl's arrival. After countless hours of reading reviews and asking around to different "mom friends" of mine, the choice was clear for the monitor I needed to try. The MIKU PRO is beyond amazing. From the time I placed to the order, to delivery, to set up, the process was effortless. I was able to receive the camera on my doorstep within 2 days of purchase which was so nice. My husband and I were so anxious to get it up and running once we received it. All the essential items needed for set up were packaged in the box and nicely labeled with clear instructions. I was able to do the WIFI setup on my cell phone all within seconds. The clarity of the camera is amazing and the different features including the live breathing, sleep tracking, humidity and temperature measurements and night vision are great. I feel I can trust this camera to monitor my little girl during her sleep and trust that I will be notified if anything is of concern. BEST PURCHASE so far, I would highly recommend this product.