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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 8 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are delighted by the DualScan Prime Health Thermometer's ease of use. They find it simple and straightforward to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Took a minute to figure out the ear and forehead modes, but it was as easy as selecting the right button on the top. Accurate reading and super fast. Great value for 20 bucks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Practice needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit tricky at first when figuring out when it starts scanning and when it stops but once we got it working, it is actually very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light and worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and light. It was not easy to set up time and day. I left it as is. It did read the temp easily.

    I would recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello Dee, thank you for reaching out. When setting the date and time for the Dualscan Prime Thermometer, • Turn on the device so that the time displays on the screen.
      • Press and hold the ‘SET’ button to enter the settings mode. There will be a
      12hr or 24hr flashing on the screen.
      • In the settings mode you will use ‘MEM’ to toggle between options and use
      ‘SET’ to move on to the next setting
      • Using the ‘MEM’ and ‘SET’ buttons select the time format, hour, minute,
      year, month, day, and sleep mode activation.
      • Sleep mode being active will turn off the thermometer after 1-3 minutes of
      inactivity. If sleep mode is deactivated, the thermometer will remain with
      power continuously.
      Note: For saving battery power, it is recommended to set Sleep Mode to ON.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Accurate and easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and accurate. I'd recommend it for those looking for a good thermometer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality thermometer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Especially for children so you don't have to be putting a thermometer under their tongue!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Temperature

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it easy to use. Iwould recommend it to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind of easy to use doesn't have an on and off button. Having trouble using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Instructions and Difficult to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermometer came with a minimal amount of poorly written instructions. I had difficulty getting it to work properly. Ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from MOBI Team
      Posted .

      Hello and thank you for reaching out. We apologize that the instructions weren't very helpful in navigating you through how to properly use the device. Our Support Team will be happy to answer or explain your device and assist you with operating and exploring the different features. Feel free to reach out to us at (323) 904-3000. We are available Monday - Friday, 8:00 am to 4:30 pm PST.

  • Customer reviews from getmobi.com

    User rating, 4.6 out of 5 stars with 925 reviews on getmobi.com.

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