Customer Ratings & Reviews

When my phone was stolen and they did, every they could to make me happy, really thing is that my replacement phone took forever to arrive.

Geek Squad has been EXCELLENT to me. I've accidentally dropped and broken my OnePlus Open twice and both times, I was in and out of the store with a gift card to purchase a new phone in 20-30 mins. absolute must for any expensive device bought through Best Buy

Absolutely love this phone. Best foldable phone I've ever owned. I owned all the Samsung foldables one through six. Also had the Google pixel first edition by far this one beats them all out

I really needed it specially for printing resumes but it became much more useful than i thought. First you can download the app and print just about anything directly off your phone. I scanned some pictute from a trip and boom, its on your phone. Very simple ineven setup my mothers computer and cellphone so easy a caveman could do it!

Love this protection! Bought the wife a phone and bought this insurance to have peace of mind. Later found out most devices within the time you have the insurance are also covered at no extra cost. A+

The Agents were very helpful explaining everything very well

Biggie squad is the best thing that's ever came along. They are really helpful and they replace my phone with no problem. I recommend it to anybody.

The personnel are wonderful to.work with. We didnt need to look for the items we wanted as they were quick to retrieve the items.

I love the protection plan because i got warranty for the item. You dohave protection plan means you don't have guaranteed.

I loved my pixel Fold since December till March of 2024. Guys if you're going to purchase this phone get an accidental insurance. The inside screen is very delicate. In March my inside screen got damaged with black inside screen unfolded side ( the inside fold screen). I didn't even drop it hard but it did fall many times from a sofa where I sit a lot, I think over its period it fell more than 50 times. If you buy this phone, take very much care, the inside screen is very delicate. I'll show a picture so you guys can see. If you buy fold phones be very delicate, take it as an experience from me to you.

Had no issues or use with geek squad on thos product i purchased and assembled it myself and it was easy to do

I have not needed to use the Geek Squad . But, If I did they would have it all covered for me .

great experience customer service very helpful. Always friendly help make the best phone.

great support. and easy monthly payments on the phone

a wonderful protection plan to have just in case something goes wrong.

Well let you know when i get to use them Hopefully

I havent used it but its a great price. Hopefully its worth it.