Customers enjoy the extended battery life and durability of the Juice Pack Access External Battery Case. However, some users experienced issues with charging speed and the case's weight. A few also noted that the case can get warm during charging. Overall, the positive feedback on battery life and durability is significant.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 126 reviews
Pros mentioned:
Battery life, Durability
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using Mofy cases since the iPhone five. Very durable and the battery pack is very efficient. The lifetime warranty is great I have had a battery pack fail and just paid five dollars for the shipping for a new one. I also dropped my phone many times from Heights of 10-30 feet with no damage to the phone and minimal damage to the case, like small dings and scratches.
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Weight
Rated 5 out of 5 stars
Perfect for Pokémon Go
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using Mophie cases since iPhone 4. This one has been my favorite, as it functions as a Qi charger as opposed to routing the power through the lightning port like the older models did. I play Pokémon Go all day and this is a MUST HAVE. I no longer have to carry around a brick to stay topped off, and can generally make it through the entire day without plugging in (I grind hard on those Pokémon.) That being said, it is a bit bulky for a case, but no more so than previous models. It just takes some getting used to the heft if you’ve never used one before. Otherwise, stellar product from a consistently stellar brand.
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Charging
Rated 3 out of 5 stars
It’s ok.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked it for the most part. It only would recharge the phone once. And it charged the phone slowly. I decided to just stick to my portable power pack. I can charge my phone multiple times with it. And it charges it fast. I ended taking this case back for this reason. It’s not really worth it. The iPhone 11 Pro Max already has good battery life. And like I said the case only recharges the phone once before going dead.
No, I would not recommend this to a friend
Cons mentioned:
Charging, Heat
Rated 2 out of 5 stars
Not a big fan
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s had a nice design and feels good in hand but the charging part is bad in my opinion not sure if it’s just mine or not my phone can be on 80% and I turn it on and it will charge my phone only 10% and the pack is all out of juice and do not use it and play a game your phone will overheat from it getting too hot
No, I would not recommend this to a friend
Cons mentioned:
Charging
Rated 4 out of 5 stars
Good battery but not for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok little expensive. Not able to put a pop socket on the case. If you do the wireless charger won’t work.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 4 out of 5 stars
Great!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally a case that has the port open! Gets hot when you charge it tho
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Great but bulky
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Some of the things that are; wireless charging, type c connector. Gives you a few more hours of use to help you get through the day. The bad: bulky... returned because of how much bulk it adds
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Weight
Rated 3 out of 5 stars
Good, but too heavy.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the ability to have a little extra battery life, but the case makes the phone a bit heavy. If you can get past that, then it'll be great for you.
I would recommend this to a friend
Pros mentioned:
Battery life, Durability
Rated 5 out of 5 stars
Best case out there....
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you travel a lot and are always looking for that coveted place to charge your phone you need this case. It’ll recharge your phone back to 100%. Case is sturdy as well and has taken a beating. This is my 3rd phone with a Mophie Case
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
It’s ok
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Droppped my phone and it still broke. It is not a protective case. It’s great if you forget to charge and need an extra 25% until you get to an outlet. Warning....it gets hot when using case to charge overnight. Do not put under your pillow!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good Addition to Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very useful to add to time you can use your phone “untethered”. Very simple to use, moderately protective phone case. A short learning curve to understand how much charge is left. You have to remember to be sure it is in charge mode for phone.
I would recommend this to a friend
Cons mentioned:
Charging, Weight
Rated 2 out of 5 stars
Not a good buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case looks nice but that’s all the good I can say. The battery doesn’t last long on it. It’s slow to charge the phone. It will not fit in smaller more streamlined holders and it’s very heavy for what it is. One would be better off buying an external battery that would be more universal for all devices.
No, I would not recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good for extra battery life
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice for battery life but be mindful the case uses USB C while the phone itself uses lightning connection so you will need 2 charging cables. Saving grace for this is the wireless charging function
I would recommend this to a friend
Pros mentioned:
Durability
Rated 5 out of 5 stars
Similar to other Mophie cases
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve always used battery cases on my iPhones including Apple cases and Mophie. This case feels sturdy but feels as if will slip off your hand due to the texture. The Apple cases have that coating on them which makes them somewhat slip resistant. You have to hold the power button down longer than expected to get it activated sometimes even twice. Still not a bad case for the price and utility of it. If you like Mophie cases buy it otherwise wait for Apple to come out with their version for the 11 pro max.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good battery case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it, I bought for iPhone 11 Max but feel like the phone already has great battery life. This is a good "just in case" backup!
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Safe and Sturdy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cover keeps the 11 Pro Max safe and powered up A bit bulky but trade that for 3-4 days of Battery Life.
Good Product!
I would recommend this to a friend
Pros mentioned:
Battery life, Durability
Rated 5 out of 5 stars
Great product!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great charger and super durable case. I get well over a day battery use with this.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great Extra Battery Case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Mophie case is awesome for that extra battery power when you need it the most. The extra power goes a long way when you play games, stream music or watch videos on your iPhone. This is what I consider a necessity for anyone with an iPhone, and Mophie is the best of all battery cases out there.
I would recommend this to a friend
Cons mentioned:
Charging
Rated 3 out of 5 stars
Meh it’s ok.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the morphine juice packs but this one doesn’t charge your phone automatically like the other you have to push and hold the back button for what seems like 5 minutes probably 45 seconds.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great phone case for a little extra charge.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an iPhone 11 Max Pro 256 and It doesn’t charge my phone entirely but it comes close. The coolest feature about it though is that it allows you to charge your phone with a USB C style charger as well as the standard lightning which is super convenient. If your like me and have other devices on USB C you’ll love it.