Appliances Memorial Day SaleEnds 6/4.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 349 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers are delighted by the extended battery life and wireless charging capabilities of the Juice Pack Air. Many appreciate the slim and protective design, finding it easy to use and comfortable to hold. While some find the price a bit high, the overall positive feedback highlights its value for users needing extra power and protection for their iPhone X.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 349 reviews
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great charger for Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great Mophie juice pack charger for my IPhone. I like Mophie chargers. I also bought one for my galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just what I been waiting on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case waited a whole year but it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mophie = Backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great backup to my phone. I would buy it over and over.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wireless charging

    Rated 4 out of 5 stars

    Stay charged longer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to stay charged longer because I'm a heavy phone user, work, play, and entertain. I love all the home automation and being connected socially. I have external batteries, but I hate carrying a cable also to plug them in. This case feels nice in hand and isn't too heavy in the pocket. The cost is a little steep, and it will only charge my iPhone X 3/4 from empty. It uses a micro USB plug to charge or you can use wireless charging. It will charge your phone first and then the battery case. So far it has been great not worrying about charging all day, being able to shoot a video for long periods, travel with a map app continuously running while playing music. ​

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Protection, Size

    Rated 5 out of 5 stars

    Works well and protects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mophie for iphone X provides that extra battery for all day use, it also protects phone well and doesn’t slip from hand. It also adds a little extra length to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works like a charm.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using mophie cases for years. For earlier editions some were bulky or fragile. This is the slimmest one yet. Easy to use and the charge last awhile. Plus it charges your iPhone super quick. If I had one fault with it that would be the short cord and the USB port isn’t the same as the phone. So, you can’t use your iPhone charger while the case is on it. That’s it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Good Battery Pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars but Mophie put a mini USB plug into it instead of the lighting plug that Apple phones come with. I can't use my wired headphones because they are lighting not mini USB. It does keep my phone charged all day and protected. It also allow me to wirelessly charge my phone. That part I really like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless charging

    Rated 5 out of 5 stars

    Great fit for iPhone XS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case and doesn’t add much weight to the phone. Easy to handle. Only issue I had was a pop socket doesn’t stick to it very well and kept falling off. I had to superglue it to make it stay but so far it has held on with the superglue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great battery back up and emergency back up

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year during the fire season in our area of Northern CA in October because where I was staying there was no power inside the warehouse. So, everyone would charge their phones on a generator and you can imagine a lot of phones charging won’t charge phones up fast. So lucky I found this at my local Best Buy. It was the best choice I made during that time. It was easy to use. Just pop it out of the box and put your phone in and press the button on the back. BUT just to warn your it doesn’t come fully precharged only a dot or two. It’s not super thin, but a bit bulky but who cares it charges your phone when you need it the most. Always have this for a back up in case something happens with the power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Battery Backup, there when you forgot you had it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is easy to attach to phone and remove. Allows a bit more of an ergonomic grip, but not too much so that its overly bulky. I usally forget that it is also battery backup, saves the day when you need it most!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 5 out of 5 stars

    Saves you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome it literally saves me everyday. I am on my phone and this thing gets me charged up quickly! It even charges on a pad charger you don’t have to have the cord which is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Extended battery life with case protection.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for this phone. It has a battery for extended power. I have not run out of power any day since I started using this case. I can be programmed to keep a constant charge or you can choose when to charge yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery case if you still want to be able to wirelessly charge your iPhone. Extra battery on demand is always a good feature. This is my 2nd Mophie case and it won’t be my last. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does what it’s job. Fit is snug but comes off easily. The upper part is very loose and came fall off unintentionally. They battery lasts for about 2 charges, but beware, it can and does turn on while in a pocket or bag. If turned on accidentally and phone is fully charged, the battery will still continuously drain into phone. It will prematurely discharge the battery, making it useless for its intended purpose. If it’s going to sit out all day, with no one and nothing accidentally turning it on, it is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great Mophie for iphone xr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to place on your pjone. I like the convenience of having a charger and protective casein one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Bulky, but good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my iPhone a lot bigger, but definitely a lot more power. Charges well and love that it is wireless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Great case to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functionality Mophie offers with this case: more power and protection

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great only issue is the phone gets a bit hot when using the charging mode

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless charging

    Rated 4 out of 5 stars

    Good case for travel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New go-to case, phone charges before case, case holds a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charging and slim design Hugs againns wall well

    I would recommend this to a friend
Sponsored