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Customer reviews

Rating 4 out of 5 stars with 213 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers enjoy the extended battery life and the protection this case offers for their Samsung Galaxy Note8. Many appreciate the case's design and fit, finding it sleek and easy to carry. However, some experienced issues with charging reliability and found the added weight and bulk to be drawbacks. A few users also noted that the case can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 213 reviews
  • Rated 5 out of 5 stars

    Mophie Juice Pack External for Galaxy Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very handy and its what I needed. Very appropriate to my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    I love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its not to bulky or heavy at all. It has a smooth soft feel, and it works great. A little clunky to take on and off easily so I gave it four starts because of that. I just wish it was easier to remove for when I don't need it. But its really not that hard to do, I'm just finding myself not using it sometimes because of it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging, Heat

    Rated 4 out of 5 stars

    Has Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with pass thru charging, and is severely affected by heat. Will not recognize OTG devices, and is reluctant to fast charge. However, it does work to charge my phone from 25%, and it offers more protection than expected. However I to not believe it is water resistant Over all I am happy with it, I just needed to adapt to its limitations.

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Heat

    Rated 1 out of 5 stars

    Case Stops Working! On 3rd Case Now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my 1st Mophie juice pack battery case for my Note 8 on about Nov 10, 2017, and it worked perfect for 2 weeks, then stopped charging my phone. Got my replacement Juice pack about Dec 10, 2017, worked for about 3 weeks, then it stopped charging, now I am on my 3rd juice pack case and am hoping Mophie has fixed this issue. The lights stop working on the back of the case, and it doesn't allow my Samsung Galaxy Note8 to be charged on any of the wireless bases. The bottom of the case gets hot. It's not my wireless Mophie charger as I have several that I tested it on. NFC is also very spotty and usually doesn't work, and the S-Pen has a dead spot near the bottom of the screen. I have used Mophie products for years for other phones along with Mophie juice packs, vent mounts, desk mounts, and wireless charging bases. So I normally really like their products, but this unit seems to have a lot of unaddressed issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 4 out of 5 stars

    Mophie review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to charge phone easily. Works well but doesn't like to be dropped. Have owned 5 of these because the circuits stop working when dropped. But excellent phone protection. Never broke a phone, just this thing. Good battery backup charger

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Plenty of extra battery life.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of extra battery life but it is real heavy. Outside of that, it is good and durable. Seems pretty strong and capable of handling almost anything thrown at it. The only other downside I see is, the power slot for plugging in a cord should be the same as the phone so you can use only one cord and not need to have multiple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Great idea case is a charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they work they work great. I have had a few issues and Best Buy had a great return policy and also have a great warranty and replacement plan. I do like that the mophie when fully charged can last a day after phone dies. Easy to use, just push the button and it lets you know it is charging the phone. Great idea having a case that's a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    I'll never be without my Mophie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Mophie case in the last 2.5 years. My previous one lasted the full life of the phone and held up amazingly well. Solid construction, high quality material, form fitting, and no issues with access to any of the phone buttons or accessory compartments, including the stylus. No issues at all with adding a screen protector (I'm even using a glass protector that is thicker than a standard plastic one). If I had one observation, and it's really a non-issue for me, it would be that the case is obviously a little heavier than a standard case/phone protector due to the battery - but again, I don't even consider this a drawback or a negative. In the end, I wouldn't even consider buying a phone ever again without a Mophie to go along with it. These things are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Though Bulky It's Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mophie Juice for my Note 8 keeps me always powered up. I don't always keep it on my phone I just install it when low. Since I have had it, it's like having a spare phone whenever I need it. The only down side is the size of case. I bought the phone because of it's slim size and hate to bulk it up with a thick case. But as I've said before I only use it when my phone gets low and there is no charger or outlet around. The constant removal has yet to cause an issue with the wear on the case and I will update my comments if it does. I own two external battery backups as well but prefer this because of the absence of cables needed for charging. The case charges fast though it uses the slow charge for the charging of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Good for those who use their phones often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is solid. Helps keep it charged through an entire day of heavy use. It does seem to interfere with the Samsung Note8's Samsung Pay ability. The wireless charging function is okay, but not nearly as capable as plugging it into a physical charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Convince in a case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was made aware of the morphie rechargeable cases from my employer use of iPhones at work. I saw how useful they are at work and I chose to buy one for my business iphone and was very satisfied. 6 months pasted and I decided to purchase the morphie samsung note 8 morphie rechargeable case for my personal phone and it is very liberated that I dont have to lug around plugs and wires when traveling around and could use more of my features without concerns of having to recharge or running low on power, great product.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    It's good but the battery capacity could be a litt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery could be bigger. It is nice that there is pass through fast charger via cable. No fast charging via wireless though. Just trickle worless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good way to have an extra charge for your phone. The only thing I don't like is that the case gets dirty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I've been using my external battery for about a month and so far I've had that extra battery life that I needed. I was was iffy about purchasing at first because I saw it online and hadn't seen it at a store and wasn't sure about my phone looking bulky. I don't regret purchasing because my phone doesn't die as quickly and sizing is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Double the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, slim design. Adds some bulk and weight but if you need extra battery life this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    This case is worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my case for about a week now and my phone lastest all day. Getting home with 20%-40%. And I'm a heavy user. I play games. And on YouTube a lot. Very happy I purchased this case. Haven't had any problems with it. I've seen some have problems with the charging issue but I haven't had that yet. Will do another review if that happens .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love Mohpie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mophie. It is always a big help when your battery is dying and you cant find anything to charge your phone with.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Not only does it provide back up power, it protects it from damage from falls. Battery automatically charges the phone when it gets low. It can be charged wirelessly too. This is my second one. The first lasted couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best phone accessory ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I use my phone a TON for videos and posting pics with my work. My phone needed to stay on a charger cable constantly. With the Mophie Case, it is never low on juice. It is smooth sleek and not cumbersome in my pocket like I expected. Pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Dont let your phone die..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the market for an external battery that would keep up with my phone with all I do, Love the fact that I wont have to worry when my phone battery is low, only thing I would change would be that it would weigh less, other than that great purchase.

    I would recommend this to a friend
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