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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 205 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are positive about the extended battery life and extra storage this case provides for iPhones. Many appreciate the added memory capacity and the protection it offers the phone. However, some customers find the case to be bulky and heavy, and a few note that it can get warm during use. The ease of use and snug fit are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 205 reviews
  • Rated 2 out of 5 stars

    Difficult to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Mophie Space pack because my iPhone cannot hold all of the music I want and I don't want to use my data streaming music from the cloud when I'm out running errands. I was planning to put all of my music on the space pack and then be able to play them without using data or having to have WiFi. There are practically NO instructions that come with it other than how to insert your phone. The instructions given on how to transfer files is very basic, but I was able to transfer my music. When they were transferred, they were transferred in the artist's folder, then in the album folder, then the song (iTunes lays it out that way when you download). Because of this, when I wanted to play a song, I had to go into each file and get to that individual song. I could not figure out a way to get my music over to play the songs in playlist form. After many tries using different methods, I finally gave up and returned it to the store. The extra battery is great but if I had to rely on it for power, it wouldn't get me through the day. Overall, I have mixed feelings about the device. Am planning to upgrade to iPhone 6 in January and get the 64 or 128 GB model. Depending on the battery life of that phone, I may consider buying the Mophie battery pack but still unsure of that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    mophie is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent getting extra battery and memory in my iPhone 5s, I can recharge my iPhone up to twice with mophie.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I got suckered...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company needs to change all the enticing wording on the package - there is no 8 hours of extra battery life nor is there rrally 32G of extra space with or without the Space app. You have no control of what you want to store either. Smdh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Storage
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has a full extra Baterry recharge and the 32GB is pretty cool as well. One thing I occasionally feel skeptical about is when you tend to charge your phone using the case recharge external battery built to it, or charge your phone using a micro usb through the case to charge your phone it tends to heat up a little bit. Otherwise I like this case I had the different Mophie case for my old iPhone 5 (only charged up to 80% though and no external storage) before I got an upgrade for my iPhone 5s a year and a half ago now I use this one. And I'll tell you I've dropped my old phone screen up and screen down biking, hiking , hitting the gym, off my kitchen counter, while at work yet I might have been lucky every time my phone didn't break. You probably shouldn't attempt throwing it around intentionally though to find out. As for my current Mophie and IPhone I've had no problems yet. But over time these cases can effect how well you phone battery will last over time like and situation due to moving from the use of a house outlet charger, a car charger, and a external case charger or charger adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Works Well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a decent investment. It adds storage, and will replenish about 92% of a full charge on my iPhone 5. The only knock on it is that it only has a micro USB on the bottom of the unit instead of a lightening connector so not all of my accessories will operate with the case attached to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Does all it is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for a full day of iPhone usage without a charger. The extra memory is great for long trips taking video and pics. The hard case is a plus if you carry it in your pockets. Only problem is that it heats up some when you turn on the pack to charge the battery. But not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Loads of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add storage and battery life. Down side is the extra weight but the case can slide off without too much trouble if needed. Some music apps won't work with stored files. Very nice auto sync option for pictues and videos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mophie case is awesome for those times when you don't have access to an outlet to charge. I love my extra GB storage options instead of missing a moment by deleting existing photos. Only problem I have is its not very protective. I keep my normal case on my phone for everyday use. When I know I will kill my battery, I switch to this case. If I kept this case on my phone all day every day my toddler who likes to throw my phone, would have broke it already!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Storage

    Rated 5 out of 5 stars

    Great power backup and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for emergency power. I travel a lot so having that backup power is essential for business. The extra storage is a risk mitigation as it gives me a portable storage device instead of carrying a USB. I always carry my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Great way to clear up space on the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you take a lot of pictures, the space pack is a great way to save space on your phone. And it's very easy to sync the images between the phone and the space pack. You can also save files and music to the space pack, but if you save music to space pack then it doesn't sync with itunes or stay as a playlist. The space pack is nice for the extra battery life also. It will charge your phone's battery back up when it gets low.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Memory, Protection

    Rated 5 out of 5 stars

    Increase I Phone effectiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple phone was losing all day charge able to increase battery life and memory on unit that cost less than battery alone. Works very well and protects phone too, I would recommend product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more storage for my iPhone. This product is fantastic! It gave me the extra storage I needed AND extra battery life. Sometimes I can go two days without charging! It does exactly what it said it would and is easy to use. I even like that it uses a different charger then my iPhone. If I am away from home and need to charge my phone, I am twice as likely to find someone with a charger I can use. I can charge my iPhone directly with an Apple charger OR charge my case with a micro charger and then use the case to charge my phone! It really is great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a $50 my-charge and I would swear by the Mophie. It's so easy to use, and the external battery charges almost as quickly as the phone. The extra storage is a boon as anyone who's gone from an android to an iPhone can tell you...the space is just not enough on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Excellent addition for power iPhone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your iPhone to the max, this is the accessory that ROCKS! You not only get the excellent feature of additional power when you need it, but this rendition of Mophie's products (space pack) also gives you additional space that you can use to store documents, photos and music that are taking up valuable space on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Protection, Storage

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what it says it will, basically a second battery AND extra storage. Simple to use, and i LOVE that it comes with an adapter for when i plug in headphones OR into my car. Great investment / Gift! Also, i don't mind the size of the case, it's about the same as having an otterbox. AKA more protection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my IPhone charged longer and gives me the versatility of extra storage which is an issue with Iphones. I really enjoyed using it and doesn't create a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Case-battery-external memory-in-one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a brilliant solution for iPhone's limited memory space and not so long lasting battery life! Yet, it's a very nice case with a smooth texture but not slippery in the hands compared to the black and/ or white version of this. It has a very user friendly app which back-ups my photos automatically. I was able to put 250 more songs just by drag and drop technique from my iTunes library.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 4 out of 5 stars

    Extra storage space for your IPhone plus battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Mophie for battery life. Adding storage space allows me to use all of my songs on my IPhone. Only downside is this requires a universal charger. It would be great if it could use the iPhone charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Possibly the best case you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has everything, a smooth design that makes it feel great when handling, a full charge battery pack, and 32gb of extra storage you can keep files on. Only down-side is that it's very expensive, but you get what you pay for..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges my phone fast but the battery for the case itself does not last long. Love that it has the extra storage but still trying to figure out how to use it.

    I would recommend this to a friend
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