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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 136 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are positive about the Moto X's camera, price, battery life, unlocked feature, speed, Android operating system, and usability. They appreciate the great pictures, affordable price, long battery life, and ease of use. However, some customers are disappointed with the screen size and picture quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 136 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unlocked phone at a huge savings. The cameras are amazing. It updated 9.0 Pie.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Cellular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It’s very nice. It’s unlocked so I can Use any carrier.Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Best unlocked android phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots memory. This phone can be use any in the world. In locked. Easy to use. Extend memory.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good price and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is of high quality and has a good camera. The weight is also light only.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased unlocked and works great so far no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Moto X4 is easy to use, a good size, and has good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this phone. No bloatware . straight Android os

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new phone and the price was right. great camera too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Inexpensive Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd phone in as many months so decided I needed something inexpensive but don't want to compromise performance if I don't have to. This phone is fast, immediately updated to Android 9, and storage can be expanded. Don't feel like I compromised anything!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    attractive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's a nice looking phone with a good camera

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice phone for good price best phone Santa claus use

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    Difficult to learn. Needs a user manual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to figure out the functions. It really needs a user Manual to set up and learn to use. First one bought had a defective sensor but BestBuy did exchange it for free.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That could be very troublesome. We understand if this caused you to feel frustrated. In case you need assistance or you have some questions or concerns regarding our product, you send us an email to [email protected]. -Zeke MotorolaMobility

  • Rated 5 out of 5 stars

    Good little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola may not have the top of the line specs but this is a very nice little phone with good build quality. Got it for my daughter for her first phone and it's easy for her to use and a great little phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new phone. Saw this one on sale and bought it for her. She really loves this phone compared to her old one. She says she always has a strong signal and her calls sound loud and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto X4 32GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unlocked smartphone with ample memory and reasonable size. I went with the 32GB model because it is slightly smaller, which is important to me, than the 64GB, and i was able to add SD card for more storage. Still new but so far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, better price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my 19 year old son. He had an older Moto and was reluctant to move on even though it was dying a slow agonizing death. Got him this Moto X4 and he loves it. He did not want an Apple or Samsung but was very happy with the X4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very good overall and handy to use. With Android One updates it is a very cost-effective smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Moto x4 for several months now, did not have any major issues. It works for what I need it for, plus photos are above the average quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mid-Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp 1080p display, snappy 8-core processor, and a clean Android One instance baked in with regular updates. It's also stylish and goes great in a clear case. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So it's a budget phone they say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was needing a new phone and did my research and I'm very happy with this. They say it's a budget phone and boy was I surprised. I have no cons with this phone. Great buy

    I would recommend this to a friend
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