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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, and long battery life of the moto z⁴. Many users also appreciate the ample storage, Moto mods, and inclusion of a headphone jack. While some users find the phone to be slippery, others have concerns about its fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 370 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great features, battery life, super fast, storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is already a competitor, and at the price you are sure to love your investment, 128 gb of memory! Very fast, quick to navigate, great cameras... Plus super cool attachments... Mine was open box, so I got it at a $90 discount brand new at Best Buy, came with a free 360 degree camera mod attachment that has a 48 mp camera! With really cool features as well. Very pleased, well done Motorola for making top of the line phones affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Storage

    Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen, very responsive with very useful features, battery life and storage. I love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Newest Moto Z

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a 360° camera, which is kinda neat to use when at a party, concert or crowded place. Bigger screen than the other Moto Z's, but the fingerprint scanner is slow and worse with a screen protector. Liked the extra RAM and memory

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    This is a good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a really good camera and the phone responds really well. Only had the phone for about two weeks. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, I really like this phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right, and I love that I bought it unlocked so it can work with any network and doesn't have the bloat of apps that come when you buy the phone via a cellular provider. I haven't had any trouble with it and I've been able to buy USB C to Micro USB adapters so my old chargers work, although they don't turbo charge and charge at the regular rate. I like that the phone has a headphone jack. I'm old school that way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone middle of the road

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is really not what I expected. It is longer than most but it really needs to be bigger. The 360 camera really makes the phone a stand out if you want a higher quality camera option. It is just a good middle of the road phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very much. This Phone is awsome. The camera is good. The screen is Good size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I think it has wonderful camera quality and good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Typical Motorola phone qualities! Good size screen. Great Camera!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone close to flagship features but with a mid range price. Only 3 things that I would like to see changed is native 5G without needing a moto mod, 6 GB ram instead of 4, and finally longer battery life using the battery mod or any mod would mean I couldn't use a case. It doesn't last as long as the Moto G5 I replaced but it's still not bad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fantastic. Battery lasts long time. It is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone great camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the phone I love the camera it takes great pictures the camera to have zoom in zoom out it's perfect lots of fun I think I'm a professional photographer but I'm not just having fun

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this phone to my son for a gift, because he did not have a phone or the funds to purchase a higher-end phone. He loves the phone states it's a great phone to have. He could not believe the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mid-range phone option...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of you looking to not break the bank on a new Samsung, Apple, Google, etc. phone, the Motorola Moto z4 is outstanding right out of the box. Intuitive interface, top level technology for the average user, and endless customizable options make this phone a sure winner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cell phone with 128 GB storage capacity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like screen size 6.4 inches with 360 camera and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Great battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I loved this phone but today it stopped working. I have not dropped it or done anything to this phone. I charged it tried to turn it on but it gives me a black screen. I shake the phone to turn on the flashlight and the flashlight Turns on So it’s just the screenOn the phone. I just got this phone on 2/28. I got it unlocked. I’ve never had this kind of problems with my previous moto phones so I gave it 3 stars. I also like that I could add an sd card on this phone. I own 3 mods and my favorite is the camera attachment.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElectricTurtle15, This is rare. As we stand by our phones, we'd like to know more details. Write us an email at [email protected]. -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Moto z4 Assessment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, but the camera pod could have been a tool on the phone rather than an attachment. (Battery life is good but could be better like a Motog5Plus). Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    360 Camera mod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone and 360 Camera Mod for the price. Loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    WAY better battery life than my previous version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very happy with the new Moto Z. Battery life WAY better than the older version. As Motorola claims, I am seeing two days of battery life. Happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Moto mods

    Rated 4 out of 5 stars

    I got the new moto

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Moto z play and when I heard this one was coming out I had to have it I like the Moto mods that you can connect to it. It's easy to use and is big enough to handle.

    I would recommend this to a friend
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