Best Buy Tech FestEnds 8/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.2 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Cool, Fast

    Rated 5 out of 5 stars

    its a great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first time getting a computer and i was looking for a computer for a while and i got to say this computer is fast and cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++ Gaming Laptop!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this MSI gamign laptop as a gift and been using ever since! I'm able to edit videos, upload for my gaming channel. It's capable for streaming your gaming set up with PS4. Shipping was very fast and secured!

    I would recommend this to a friend
  • Pros mentioned:
    Cool, Fast

    Rated 5 out of 5 stars

    In love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this laptop. So fast and so amazing. Great job MSI!! Thanks best buy for the amazing price

    I would recommend this to a friend
  • Cons mentioned:
    Charger

    Rated 4 out of 5 stars

    Battery and power pack

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long or what you would expect . Need to always be on charger while playing but not for using . The power pack for the charger gets very hot like over 150 degrees

    I would recommend this to a friend
  • Pros mentioned:
    Daily use

    Rated 5 out of 5 stars

    Great Gaming Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has done everything it's been asked to do. Had it for a couple of months now and use it every day. Really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Beginner friendly

    Rated 5 out of 5 stars

    Great for a beginner.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year old loves it. Everything is perfect for a beginner.

    I would recommend this to a friend
  • Cons mentioned:
    Poor build quality

    Rated 1 out of 5 stars

    Poor construction

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this machine then 18 days short of the manufacturer's warranty ending a hinge broke so I send it back and when they send it back they had replaced the lid with a damaged screen. ??? What sort of service is that? Took it back to Geek Squad to have that replaced as it had gone to Extended Warranty. They sent it to their repair facility. 3 weeks later I get it back. Back to happy. Then a month ago the same hinge was failing and there was keyboard damage so I took it back to Geek Squad. 31 days ago! Today 3/20/2020 I get a notice that they will replace it. I looked at their 17' machines and the least expensive is more than I paid so they aren't going to replace it with a comparable MSI. I am angry at MSI for their poor quality control. I'm irritated with Best Buy for not getting the machine back to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling system
    Cons mentioned:
    Loud fans

    Rated 5 out of 5 stars

    Gaming Laptop and Workstation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an MSI GP73 after owning a Dell Inspiron 15 gaming. I owned an MSI years prior to this one and fell in love with the design and efficiency. I primarily use this for school including AutoCAD, Trimble Sketchup, MS OFFICE, Revit, and Vray Rendering Software. They all run without any major lag which is amazing on a laptop in itself. The processor handles anything you can throw at it as well. My recommendation would be to upgrade the to a high storage SSD to optimize system speed and file management. Overall very happy I went with this laptop, It is light comparing to other gaming laptops, pretty thin, and the cooling system is amazing. The fans get a bit loud but the way I see it, I'd rather have somewhat louder fans to cool a system efficiently than a system overheat and throttle performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great specs for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy about this laptop. The specs are just what I was looking for!

    I would recommend this to a friend
  • Cons mentioned:
    Broke easily, It guy said no good

    Rated 2 out of 5 stars

    Maybe just my luck…..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this feb 2019. Laptop broke 2022. Even IT guy said it’s no good due to errors. My $400 hp laptop from 2016 is still working. Must of purchased bad one :(

    No, I would not recommend this to a friend
Sponsored