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Customer reviews

Rating 4.1 out of 5 stars with 32 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers highly value the Prestige 15's performance, particularly its impressive 4K display and ability to handle demanding tasks. The lightweight and sleek design, along with generally good battery life, also receive positive feedback. Many appreciate the vibrant and accurate colors of the display, ideal for graphic design work. While some note that battery life could be improved, especially with the 4K display, overall the laptop is praised for its combination of power and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Rated 1 out of 5 stars

    Poor built quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Prestige 15 and the back of the screen started to come off with less than 6 months of use (I found out later that it is a recurring problem with MSI laptops). I'm living abroad and the guarantee cannot be activated in my country. Totally disappointed with MSI, I don't recommend it to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Love it. Light, fast, good-looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MSI Prestige 15, UHD screen, 16GB RAM, 512GB capacity, Nvidia 1650 Max Q Consider this: If you buy the FHD (1080p) version, you'll get better battery life, and the laptop will generate less heat when under heavy load. The MSI Prestige 15 is an ultrabook. It's lightweight and thin, so there will be trade-offs regarding some of the complaints people have about this device. Overall, this laptop is impressive. It's got more input/output ports than most other ultrabooks (it even has two thunderbolt 3 ports). After trying 5 different premium ultrabooks, I'm sticking with the MSI Prestige 15. Fan noise - Yes, there will be noise when using this laptop under heavy load (gaming/video rendering/heavy multitasking). Not an issue with everyday use. This is normal for any ultrabook. When not under heavy load, the fans are either off or barely audible, in a quiet room. It's easy to toggle different power settings with the touch of a button. Heat - This laptop gets warm when under heavy load. Again, this is an ultrabook, so the cooling solution isn't going to be as efficient as a thicker laptop. Note: the i7-10710U Intel processor will run cooler than the i7-9750H, a common alternative in high-end ultrabooks. Unlike some ultrabooks, RAM on this device can be expanded beyond 16GB (up to 64). There's also an extra port for expanded capacity (mine came with 512GB). Build quality - The body is not as rigid (it's somewhat bendable) as I would like. Not because it's cheap, but because it's so thin and light. If they made this 1lb heavier with a thicker chassis, I would be happy. Be careful when traveling with this device. Performance - Adobe Premiere ran no problem on this laptop. Rendering a 7-minute 1080p@30fps video using a 2-pass VBR, 50 mbit video quality, and maxed depth took about 25 minutes. Using CBR, the same video took 3-4 minutes. - Gaming: The MSI Prestige 15 will run Starcraft 2, ultra settings, 4K @ 60fps without trouble - World of Warcraft, ultra, 4K @ 30fps. Change it to 1080p/ultra and it'll run past 60fps. - It will struggle with modern AAA games when set to ultra. Whatevs, thunderbolt 3 ports can hook this laptop up to an external GPU. Problem solved. The mouse pad is super smooth. I also dig the keyboard. Sound - I've heard better speakers, but this will suffice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Display

    Rated 5 out of 5 stars

    High performance light laptop for a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a graphic designer I needed a laptop with a great display and the power to run big programs. This laptop checks those boxes with ease at a price much cheaper than similar laptops such as the Dell XPS 15. The display is color accurate out of the box, very bright, and 4K makes everything super crisp. The processor is a current gen i7 that makes light work of heavy programs like Photoshop and Premiere Pro. The dedicated graphics are powerful enough too. With the GTX 1650 I can run COD: Warzone at 60 frames at 1080p. The laptop runs cool and quiet a majority of the time. When gaming I do turn the fans to max to keep it cool and that gets a little loud. The battery life is good but not great mainly because of the bright 4K display. I can get about 8 hours of casual use but during work I'll get closer to 5 hours of use. The laptop charges with USB C which is super convenient and comes with 2 thunderbolt ports for it. In the package a dongle is included for a standard SD card, micro usb, an additional micro sd card, 2 additional usb type A, and an ethernet port.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MSI has converted this lifelong Dell guy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 36 and I've owned Dell desktops and laptops since I got my first Dell desktop for Christmas as a high school junior in 2001. At the time, it was top of the line and it actually carried me through until I finished college in 2008 and shortly thereafter. In 2008, laptops were taking over, so I decided to go with Dell due to my great experience. Since 2008, I've owned 2 Dell laptops that worked fine and I was happy with them (also easy to upgrade). Now in 2020, I was looking for something that could really withstand obsolescence. Instead of going for an i-3 with 8GB RAM and a factory video card, I wanted something I could have for more than just a few years at a time. I also record and master my own music. Enter the MSI Prestige. HEX core i7, 16GB RAM, 512GB SSD, NVIDIA GTX 1650 graphics card... this guy is blazing fast! The wireless card is amazing as well! My home office is in the basement and my router is upstairs and speedtest is showing 350mbps. As others have mentioned, it does run hot, so I decided to buy a laptop fan for it to sit on and have it constantly running, whether I'm browsing the net, recording music, or playing games on Steam. So you'll want to get one (mine was $20 and keeps it nice and cool with no issues). Now, if you're a hardcore gamer, you're going to want a better graphics card. This one definitely suits my needs as the games I play aren't super graphics-intensive. But from what I've read, the GTX 1650 will hold it's own for most things, but for the latest and greatest games, you're going to want to upgrade that. The build is solid. Nothing plastic about this machine. It's got weight to it, but I'll take it over a piece of plastic any day if it means longevity. Honestly, the Dells I was looking at in this price range just didn't seem to cover everything I was looking for in a major laptop purchase. I get so much more out of the MSI for the money. Plus, it's not goofy looking like most "gaming machines" but the Prestige is also MSI's foray into the "business computing" world. But do a search for the Dell G-Series gaming laptops, then compare them to the MSI Prestige and you'll see one looks like a toy, the other you could take into the office no problem. While I think this is my laptop for the foreseeable future, I think I'm an MSI convert. I think this machine is better built, looks better, and performs at a higher level (for the money) than the Dells I was also considering. I hope this review helps anyone considering this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Weight

    Rated 5 out of 5 stars

    Great laptop comparable to the best out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had previously a Dell XPS from the last 4 years. When it came time to replace it, I was actually looking to get another Dell, however the most recent generation XPS has so many issues from overheating, to hardware incompatibility to customer service problems, this last one which I had experienced myself with the XPS that I had (I was given a run around for about 6 months and countless hours of call with support when I had BSOD, before I was given a replacement SSD which solved the issue once and for all), I decided to look for another maker. This is where MSI Prestige comes in. It is more than a pound lighter than current XPS. It has better thermal (combination of both 10th gen Intel even though 14Nm chip and the layout), dual SSD and pretty good battery. BestBuy sweetened the deal by offering the sku with 4K but only 16Gb RAM and 512 SSD. This way I got the 4K which has 100% Adobe color, and was still able to upgrade my own RAM to 32GB for reasonable price. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great laptop - high price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop. The u series 6 core/12 thread cpu is no slouch, and handles everything I have thrown at it. I have played some games, done some video editing, and basic office task type work. No significant issues overall. The best part is the upgradeability of some parts. I have 64GB RAM (2x32) and 2, 512GB nvme SSDs. I love a laptop that lets me add things to it. A few issues: 1. The screen brightness likes to just keep changing to full brightness in Windows 2. Sleep doesnt seem to want to work in Windows, goes to hibernate and then start up again. 3. The battery life is significantly less than the 16 hour advert. I would bet on maybe 6 unless you aren't working on it all day. Bonus: Ubuntu works like a charm. My second drive boots to Ubuntu 20.04, and it runs without any issues I have noted thus far other than some challenges with the nvidia GPU. If you just go with the iGPU in Linux you'd likely have a flawless experience. I stop short of strongly recommending it due to the high price. Otherwise, I would say pick it up today!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I was weary but desided to go for it and im so hap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prestige 15 s 4k screen is amazing especially when you are playing light games at 4k 45 fps like csgo or rocket league and for more demanding games like gta 5 or rb6 or even fallout 76 you can get 60 fps on high to ultra settings (just remember vsync because the 4k screen tears a lot when down sampling to 1080p) but all together the build quality battery life amazing track pad are all top notch plus with 2 thunderbolt 3 ports for charging or hooking up to egpu for more power are a great convenience and you can get a replacement charger at any store. its a grate competitor to a dell xps or mac book pro at half the price my only downside are it runs hot (it is a thin and light with a 1650) and it only comes with 500g m.2ssd (there is another slot to add a second though) i would highly recommend this laptop for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Performance

    Rated 5 out of 5 stars

    Great laptop for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has great performance and a beautiful screen for the price. It also looks very sleek and is very thin and light despite the powerful performance. It checks all the boxes for me and is the best combination of performance, design, battery life, and price.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Performance

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this labtop expecting it to be able to handle whatever I throw at it. So far it's lived up to that task. Gaming is great on it and logging into work and running multiple applications simultaneously is a breeze. I have noticed that sometimes the top of the keyboard gets a little warm at times but nothing serious. The display is incredible. For the price, I feel like I got a great deal on a solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Good Value For Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Component wise this is an excellent computer. Design and build quality is good. Display is excellent. No bloatware. Track pad and fingerprint scanner not so good but otherwise I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Msi prestige-15

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is best for students and great value for the money. The best part the laptop is 4K screen and charge last up to 12hrs min. The drawback of the laptop is audio, It’s not quite listenable. The quality of the hinges is not good(it’s made up of plastic), needs to handle carefully. Over all laptop is so comfortable and easy to use and carry.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Weight

    Rated 2 out of 5 stars

    A great design w/o proper UX consideration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great by its look and specifications. Ultra thin, light but powerful by reading its specs. The blue diamond cut was stunning beautiful but not too shiny. I liked this PC, until I met its poor power feature design. MSI was one of my favorite MOBO and Graphic Card manufactures, I trusted their quality based on my earlier experience. But they failed me twice, and this one is the second and last time. Similar to the first MSI I purchased - GS65 Which didn’t charge via thunderbolt 3 (usb c) - they have power issues. The prestige 15’s battery is slowly drained when I run the PC at full performance presenting and push the fan to maximum speed.6% for about 1.5 hours, equivalent to 4%/hour. The only connected external devices are 1 hub sent with the laptop by MSI that has a separate DC-in, and a cooling pad. Yet, the built-in screen was turned off. Maybe the 1080 FHD version could be better, however, Best Buy doesn’t have it. I tried gaming as well, but the experience wasn’t optimal due to heating and throttling. As it’s common to most gaming laptops, this shouldn’t be considered issue. GTX 1650 Max-q is capable on mid-setting for a lot of 3D games.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    PowerHouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In search of a new laptop, it was difficult to find anything close to what I wanted at a reasonable price. I bought this model because it gave me a good base to work from. Upgraded the machine to Windows Professional, 64 GB ram, and 2TB SSD with original SSD now in the second slot. Not a gaming machine, but a work powerhouse for a total investment of ~$2200. It gets used in an environment where it can be plugged in 99% of the time, with enough battery capability to go mobile to meetings. If you don't like the idea of your laptop getting hot in your lap, then this is not the one for you. I wasn't expecting the level of thermal output, but quickly solved it by using a comfortable cooling stand. This new machine runs rings around my 3 yr old ASUS. The only drawback I notice is that it could have used a third USB-A port, and a third Thunderbolt port. Running this laptop in conjunction with dual 4k monitors is more pixel real-estate than I could have ever dreamed possible. For me, the pro's far outweigh the con's.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fast and responsive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about a month ago and have used it every day for a variety of tasks. The laptop starts up quickly and wasn't overloaded with bloatware like many other laptops. The only reason why I am taking a star off is due to the touch pad. It is large and difficult to avoid when typing in different positions. The build quality is excellent and the display is outstanding for a laptop in this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product for creative activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Adobe Creative Cloud - running Premiere and After Effects, primarily. Runs just as smooth as a decked out cylinder Mac Pro I use at the office. I do plan on adding more RAM, which will make this laptop perfect. The layout is nice and the Creator Center app from MSI is supposedly allocating system resources to make programs run their best. Keypad and mouse pad is responsive and feels nice. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Superb performance in a lightweight package!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K screen is brilliant. 10710U delivers similar performance on this machine compared with 9750H. GTX 1650 Max-Q is very suitable for photo editing and light gaming. And all of that is in a 1.6 kg of aluminum body. Those who are looking to get a XPS 15 - please consider this as an alternative. Only disappointment is the lack of a full-size SD card reader, but MSI included a USB-C dongle with an SD card reader to mitigate that.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Weight

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin lightweight computer with a lot of capabilities. You do trade battery power for graphics but well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the everything laptop. My requirements were that it had to be fast, have a long battery life, have an amazing screen, and thin enough to travel with. The MSI Prestige was the only laptop that met all of my requirements and $1k less than a macbook which I was highly considering. The laptop lasts at least for 10 hours when set to super battery mode, and it flies on every game I have thrown at it under high performance mode. I am currently playing Star Wars Jedi Fallen Order at Epic graphics settings with 40 FPS. I did undervolt the laptop to stop it from throttling at high temps. I am looking to own this for at least 4 years before upgrading again. I would highly recommend this laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, lightweight, and the USB-C charger is very convenient. It's powerful enough for moderate photo editing, the 4k display is great, and the battery life isn't terrible considering the specs. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great with one downside imo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop tbh i was kinda sad cuz its a little slow but besides that its awesome. screen is amazing 4k. better cpu would make this the best laptop ever!

    I would recommend this to a friend
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