Customer Ratings & Reviews

If you're an avid tech enthusiast or a frequent shopper at Best Buy, their membership program is a must-have. Best Buy's membership program offers a plethora of benefits that make it a worthwhile investment for those who want to elevate their shopping experience. After personally using the service for the past year, I can confidently say that it has exceeded my expectations in several key areas. Exclusive Discounts and Offers: Best Buy Membership provides access to exclusive discounts and offers on a wide range of products, from electronics to appliances. The savings you can accumulate through these exclusive deals can easily outweigh the cost of the membership itself. Whether you're shopping for the latest gadgets or household essentials, these discounts can make a significant difference in your budget. Free Shipping and Same-Day Delivery: One of the standout features of Best Buy's membership is the free shipping and same-day delivery option. As a member, you can enjoy the convenience of having your online orders delivered to your doorstep with no additional shipping fees. For urgent tech needs or last-minute gift shopping, the same-day delivery service is a game-changer. Extended Return Window: Best Buy's membership extends the return window for most products, giving you ample time to test out your purchases and ensuring you're fully satisfied. This policy provides peace of mind and is especially beneficial when dealing with high-value electronics and appliances. Tech Support and 24/7 Customer Service: Tech enthusiasts will appreciate the access to specialized tech support and the 24/7 customer service hotline. Whether you're seeking advice on setting up a new device or troubleshooting a problem, the experts at Best Buy are there to assist you, ensuring that your tech-related issues are promptly resolved. Reward Points and Certificates: Best Buy membership allows you to earn reward points with every purchase. These points can be redeemed for certificates that further reduce the cost of future purchases. It's a fantastic incentive for loyal customers, as it essentially provides a discount on top of the exclusive member offers. Early Access to Sales and Events: Another perk of the membership is early access to sales and events. This is a great advantage during Black Friday and other major sales events when popular items tend to sell out quickly. With early access, you can secure the best deals before they're gone. In summary, the Best Buy Membership is a fantastic investment for individuals who frequently shop for electronics, appliances, and gadgets. The array of benefits it offers, including exclusive discounts, free shipping, extended returns, tech support, and more, make it a standout choice for tech-savvy consumers. The convenience and cost savings make it a must-have for anyone looking to enhance their shopping experience at Best Buy. After a year of use, I can confidently say that it's been a valuable addition to my shopping routine, and I highly recommend it to others.

Was in yesterday for my computer to get a new hard drive that was suggested last week when I had it diagnosed. I was told at the time it would be $80. The person at the counter cancelled my plus membership without asking and said I had to sign up for Best Buy total plan for $179 unless I wanted to pay $350 for the hard drive. Uh,no, seems like blackmail and not ethical! I was pretty angry about the plan being cancelled without my permission. At this point the woman who did the diagnosis last week came in and took over. A much better experience, she went out of her way to work with me on the transaction and was much more pleasant. Still not happy at being blindsided when I expected to pay $80 and having to pay well over $200 to get the hard drive

I am not sure if this membership is worth it. So far I have had the option of returning an item beyond the 2 week deadline of a purchase. I did use this option recently. I was able to determine that the item was not suited for my needs. This was a plus but not sure if it was worth the membership. I did have a small discount on another purchase.

Ok so I wasn't going to originally get this, but when I made some Christmas purchases. I found out that I could save money on the items I was buying and still come out cheaper. I think my total was like 1150 dollars before getting this. And it was 1100 even after I purchased this. So it saved me money just by buying the membership. And the 1100 is including the 50 dollars it cost. The checkout showed me I could save 100 dollars. So I really saved 50 and got a membership for free. And now as I shop all year long on the best buy website I get better deals. I don't think people realize just how much stuff bestbuy carries. There is more than just tech. Their website has a lot to offer. I have 3 boys and I bought them legos, action figures, ride on toys, video games, and even drift karts for $199. I even saved when buying my son a gaming pc after this purchase. It is well worth the money if you plan on buying from best buy.

The whole experience with the purchase of my new TV was great. I came to Best Buy a few times to shop and each time the sales person was knowledgeable, helpful and considerate. After the purchase I had Geek Squad deliver and install the TV and sound bar. These two guys were very pleasant and helpful. They were neat, fast and certainly knew what they were doing. Everyone I dealt with made the whole experience very pleasant and easy!

Was awesome for what I used it for; extended return policy and discounted prices. Saved more than the cost of the membership with one purchase. I recently moved up my membership bc I misread that the "plus" does not cover products like a warranty would. Getting two new apple products, I wanted the coverage, so I moved up. Be smart with your purchase and make sure you're getting what you want. 5 stars bc it did do exactly what it advertised it would.

The item I received arrived in perfect condition from the store, and I have no complaints about that. I give the delivery team a solid five for expertly placing the stove. However, I want to address one issue: it wasn’t delivered on the expected day, and I didn’t receive any communication.

I got the membership in January to get a new TV for the Super Bowl. Then again in March for a new washer/dryer for our daughter. The TV & appliances came with a $200 discount applied part on the purchase and also a merchandise credit for future buys.

Best Buy’s Totaltech program is a game-changer for tech enthusiasts and everyday users alike. For just $199.99 a year, members gain access to an impressive array of benefits, including 24/7 Geek Squad support, free delivery and standard installation, and exclusive member pricing on select items. The program also includes up to two years of product protection with Best Buy Protection or AppleCare+ on eligible purchases, offering unparalleled peace of mind. What sets Totaltech apart is its focus on convenience and value. Members enjoy extended return windows and personalized tech support for devices purchased anywhere, making it a one-stop solution for all their technology needs. Whether you’re setting up a smart home, troubleshooting a laptop, or simply seeking expert advice, Totaltech delivers. The program shines for anyone who frequently purchases electronics or requires ongoing tech support, transforming potential headaches into seamless experiences. Totaltech isn’t just a membership—it’s a smarter way to manage your tech life.

I recently signed up for the My Best Buy Plus™ Yearly Membership, and it has been a fantastic investment! The membership offers incredible value, with a host of benefits that enhance the shopping experience at Best Buy. One of the standout features is the exclusive member pricing, which has allowed me to save significantly on many of my purchases. The early access to sales and events is another major perk, ensuring I can get my hands on the latest products before they sell out. Additionally, the free shipping on all orders, regardless of size, is a game-changer. It has made online shopping so much more convenient and cost-effective. The member-only deals and promotions are also a great bonus, providing even more opportunities to save. The customer service for My Best Buy Plus™ members is exceptional. Every interaction I’ve had has been positive, with quick and efficient resolutions to any queries or issues. Overall, the My Best Buy Plus™ Yearly Membership is a fantastic way to maximize savings and get the most out of shopping at Best Buy. Highly recommended for anyone who regularly shops there!

This membership got me a big phat discount on my iPad and Apple Pencil. I only got the membership so I could get these things at a cheaper price. With the initial membership fee, those two items were a few hundred dollars cheaper. So definitely look into it before making a big purchase

My Best Buy Plus™ Membership Review I’ve been using the My Best Buy Plus™ membership for a while now, and it’s been a great investment for frequent shoppers like me. Here are some of the standout features: 1. Exclusive Discounts: The membership provides access to special offers and promotions that aren’t available to regular customers. I’ve been able to save quite a bit on electronics and accessories that I was planning to buy anyway. 2. Free Shipping: The free shipping on many products is a huge plus, especially for larger items that would normally have high shipping fees. It’s convenient and makes shopping online much easier. 3. Extended Return Periods: This is one of the best perks for me. The extended return window gives me peace of mind, especially when I’m purchasing expensive electronics. Having more time to try out the product before fully committing is great. 4. Early Access to Deals: During major sale events like Black Friday, getting early access to deals is a huge advantage. It’s helped me avoid the rush and secure items before they sell out. 5. Points and Rewards: Earning points on every purchase adds up over time, and I love that I can use them for future purchases, giving me more value for my money. Overall, the My Best Buy Plus™ membership enhances the shopping experience with exclusive perks and savings that make it worth the annual fee. I would definitely recommend it to anyone who frequently shops at Best Buy and is looking for extra benefits

I bought this mostly for the longer 60 day return period and price matching period. I was kinda slowly buying parts to build a PC over the period of a month or so, and I liked knowing that if I decided I wanted a different part, or if it turned out something wasn’t working when I finally got around to building my PC, I would have time to return. Also the extended price match window is great. Removes some of the anxiety around buying something not on sale - if it goes on sale in the next 60 days I love knowing they will price match for me.

I recently signed up for the Best Buy Plus Membership, and I have been thoroughly impressed with the benefits and overall value it provides. As a tech enthusiast, I was particularly interested in the membership due to the exclusive discounts on a wide range of electronics and appliances. The savings truly add up, especially during big sales events. One of the standout features is the free two-day shipping on most items. This has been incredibly helpful, allowing me to receive my purchases swiftly without any additional cost. The same-day delivery options are also a fantastic convenience, especially when I need something urgently. Additionally, the member-exclusive deals are worth highlighting. These deals provide significant savings that aren't available to non-members, giving an edge to those enrolled in the program. The dedicated customer support team also deserves mention. They have been prompt and efficient in handling my inquiries and troubleshooting any issues I have encountered. Overall, the Best Buy Plus Membership is a must-have for anyone who frequently shops at Best Buy. It not only enhances the overall shopping experience but provides tangible savings and conveniences that are unparalleled. Highly recommended! Five stars!

Giovanni and Marcos were amazing! They were super patient and even assisted me with deciding on which pair of AirPods to purchase. They were both kind and understanding of what I expressed my needs to be in a new pair of AirPods. They explained the Best Buy Plus membership options extremely well; so well that I didn’t want to leave the store without one! I’m looking forward to making more purchases from this location and with the team.

I absolutely love my Best Buy Plus membership! It’s been a game-changer for me when it comes to shopping for electronics and tech gear. The exclusive perks and discounts are incredible – I’ve saved so much money on items I already planned to purchase. The free shipping has been a huge convenience, especially for larger items, and the extended return policy gives me peace of mind with every purchase. What really stands out is the dedicated customer support – they always make me feel like a valued member. Plus, the early access to deals has helped me snag some amazing products before they sell out. If you shop at Best Buy often, this membership is a no-brainer! Highly recommend it to anyone who loves tech and top-notch service.

I’ve been thoroughly impressed with my My Best Buy Plus™ membership! The benefits make it a fantastic choice for anyone who frequently shops at Best Buy. The standout perks include exclusive member deals, free shipping with no minimum purchase, and early access to sales and events. The membership practically pays for itself with the savings I’ve already accumulated in just a few months. I love the peace of mind knowing that I can save on big-ticket items and everyday tech purchases alike. Additionally, the customer service for Plus members feels top-notch, with representatives who are knowledgeable and genuinely helpful. It’s clear they prioritize member satisfaction. Whether you’re upgrading your home electronics, shopping for gifts, or even just stocking up on accessories, this membership is a no-brainer. Highly recommend it to anyone who loves great tech deals and seamless shopping experiences!

Having purchased a new home and leaving behind some of the older appliances, this program has been great. Only one issue. When you do need to handle an issue they cannot handle online or through their chatbot, you speak to a very polite Indian on the other end who still can't solve your problem! grrrr

I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

I wasn’t sure if the Best Buy Plus Membership would be worth it, but after a few months, I can confidently say it pays for itself. The free 2-day shipping is a game-changer, especially for last-minute tech needs. Plus, getting exclusive discounts on select items has already saved me more than the membership cost! One of my favorite perks is the extended 60-day return window—no more rushing to decide if I want to keep a gadget. It also includes special access to sales and member-only deals, which has come in handy when upgrading my setup. If you shop at Best Buy even a couple of times a year, this is 100% worth it. The savings, convenience, and perks make it a no-brainer.