Customer Ratings & Reviews

I was looking for a TV for my mother for her 80th birthday because she's home bound due to illness & age. She loves this TV it shows a beautiful quality picture. This wasn't the one I went in the store to buy but with the help of the sales guy I walked out a happy customer. And my mother enjoys it everyday

I Love it!!! I was able to found here the best deal in town (phone + plan). Went to every phone store around the area including "Sprint" couldn't find a better deal than best buy!

I'm very pleased with the service provided inside the store. Customer service was excellent. The phone is exactly what I was looking. A phone with plenty storage and good camera quality.

Can fit a lot of games and I think one memory card

I was recently scammed by someone posing as a geek squad supervisor...it took me 7 hours before I finally disconnected the call and had to bring my PC into Best Buy so they could try to retrieve all my data that the scammers locked me out of...the in store staff did a great job. I can't say the same for the online geek squad. It was because of 5 days of them being in my PC in the first place that caused me to ask for a supervisor to call me. The call came at the exact time and date I requested which is why it took me so long to ultimately realize I was being scammed.

Oh my goodness! I LOVEEEE my new MacBook Air! This is my first Mac purchase, and it is great quality! Mac runs on it's own type of system, which is easy to pick up on. There are tons of online tutorials for various tasks, and the support from the Apple community is phenomenal. Looking into investing in a Mac? You won't be disappointed! It takes a while to learn the gestures, but once you do, there's no going back to a PC--unless of course you are like me and have to use one at work. You will notice a huge difference between the two systems, and Mac is where it's at!

I renewed my extended warranty for my Olympus TG-3. It’s a rugged camera and takes fabulous pictures. I bought the warranty just in case the lid malfunctions and water seeps into the camera. It shouldn’t but I read reviews that if the lid is not cleaned properly water might get into it. So bam I got the added warranty. Great deal because it’s still cheap if you renew it 3 times. Now look up the reviews for the Olympus TG-3 or TG-4 which I also bought from B.B. and get the camera and get that extended warranty. Best...!

We shop exclusively at Best Buy for our electronics ~ can't imagine anyone else having the same knowledgeable, friendly, helpful, informative representatives anywhere! What we like most is that they actually answer your question and they don't pressure you to purchase the most expensive option available. (And having your receipts on file in your account in their computer is AMAZING!!!! Doesn't matter if we've lost the receipt or not ~ exchanges are simple!!!) Love, love, LOVE Best Buy!!!

I am a current Mac user. My son is transitioning to highschool and his grandparents wanted to know what they should purchase. Of course, we selected the Mac Pro because it will stand the test of time and move with him to college. He absolutely loves his Mac and I am a little envious that he has a newer model. He will be using his Mac for class, research, and projects to enhance his coding knowledge. Once you go Mac you will never go BACK!!!

The iPhone 6s Plus is awesome. I was worried about the difference in size since I upgraded from the iPhone 5, but now when I try to use my wife's smaller phone I don't know how I ever used it. Aside from the size difference the fingerprint unlock is great and the 3D Touch, though I don't often use it...is pretty cool. Can't wait to upgrade to my 7 Plus soon!! Apple is the best for a reason..oh yeah...and it doesn't self destruct...

Been a Best Buy shopper for over 35 years, I should own a store by now. I've tried buying from other places and there black tie possibly is a little more but it's so worth it, and there deals make up for the bit higher priced extended ins. Also I've never had any extended insurance on something that could compare to there's. Plus they keep receipts for you so you don't need to. All products all the time are great there.

The other day I dropped my old Apple IPad that I've had for four years. The personnel at Best Buy were awesome and answered all my questions and concerns. The set up on my new IPad was so much easier then I expected. I was even given backup instructions on my old IPad and how to download the old setup on my new IPad . This whole process was super simple. I was also offered AppleCare on this .

My salesman was very helpful in choosing the free standing charging base for my new I-Phone saving me money and allowing me to get the quick charge charger rather than the regular one with a savings Samsung Quickcharge vs the Apple charger, Apple didn't offer the quick charge mount; the system is same and works for both systems per salesman, have not had any issues works great!!!

To be honest I have no idea what I am reviewing but it stated it was in store. I wanted to write a review anyways because I absolutely love Best Buy, especially the store in my area. Everyone is very nice and polite and knowledgeable. I visit the store once every week or two for no reason other to look around at all the new tech.

So I purchased an LG G5 and a free 28" smart LG TV came with it. The television is great. It has loads of options for customizations and is compatible with lots of devices. I would reccomend purchasing this product if you are on a budget but receiving it free left me with no complaints. I love the LG brand.

Love Apple care the absolute best coverage I have ever had! Never a issue with fixing or replacing! The best descion I made was to buy my phone from Best Buy and not have insurance with my carrier! No heafty insurance fees! And so much cheaper! The most coverage for for less money! Awesome

I enjoy shopping at this Best Buy Store as the employees are friendly and most helpful as needed. This store is clean, spacious, and offers a wide selection of products. It’s location is very accessible for me in distance from home & the traffic conditions are a breeze.

I went to my local Best Buy on my lunch break looking to purchase a blu ray for a Christmas gift. Upon entering I was immediately greeted and directed to the item I wished to purchase. I stood in line and checked out in total time about 5 minutes. Friendly and efficient experience!

IPhone 7 Plus works great and no problems so far..

Just the monthly charge for AppleCare but they let me review it for points