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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 49 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are positive about the Shockwafe Elite 7.2-Channel Soundbar System's sound quality, bass, price, and easy setup. They appreciate the immersive surround sound experience, powerful bass, competitive pricing compared to higher-end systems, and straightforward installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Cons mentioned:
    Damaged

    Rated 3 out of 5 stars

    Nakamichi 7.2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got this yesterday and my husband just unpacked it and the sound bar has three dents in it not very happy. He's hooking it up to our Vizio TV just to check it out anyway but Saturday we're getting a new 4k Vizio TV and that is why we bought this. I have to call Best Buy tomorrow and they don't carry it in the store. But I'll edit my review after we try it out and get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound, the search is over!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish my search had started here, because then I would not have three other soundbars sitting in the way, collecting dust. Awesome sound. only negative, the remote is difficult, but after integrating with a universal remote, not that big of a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Surround from a surround bar.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this soundbar. I have owned a Sony, Paradigm and Definitive technology sound bars and this thing out performs them all. Front sound stage is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound just like at the movie theater. Simple setup. Definitely the brst-sounding system I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great SOundBar - if it worked properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ordered and received this yesterday... so far the sound is very good.. BUT although it says it allows 4K passthrough, it does not accomplish this (at least with My DirecTV 4K system... 4K works fine when I hook it up through the Sound bar I get an error message that states my LG OLED 4K (OLED65C7P) is not a 4K TV (This is a DTV Error message.. and my TV shows a 1080P (on a 4K channel) What is worse.. is that there is no customer support phone number to dial into listed anywhere on the Nakamichi web site.. it all has to be done via email... after several hours I got a reply to my email with a link to update the firmware.. ( I did and still it did not resolve the issue) Now I am stuck waiting on an email response... not a good way to do business! I will give it one more try and if I cannot resolve I will return to Best Buy and tell them not to sell! Disappointed so far after just 24 hours! -- if things improve I will report here.. and Oh.. by the way via the Nakamichi facebook page they provided me a customer support phone # (415)805)6913 Pacific time 10am-7PM I have not called it yet as I am waiting for 10 am to come!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was researching sound bars and this one was the best one I found for the money. Sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this for now almost 4 months and still awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for movies and music. Sets the atmosphere very wl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar exceeded my expectations. Wonderful sound.

    I would recommend this to a friend
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