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Customer Ratings & Reviews

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Deal ends May 13, 2025

Customer reviews

Rating 4.5 out of 5 stars with 645 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are satisfied with the coffee quality, ease of use, and the frother. They appreciate the variety of coffee options available. However, some customers find the pods expensive, the machine to be loud, and the overall price of the machine and pods to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 645 reviews
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Expensive pods

    Rated 4 out of 5 stars

    College Grad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I’d give the Nespresso a 9/10. It is easy to pull a shot of espresso and build a cup of coffee. I enjoy the slim look of the machine and ease of refilling the water pot. I’m also really enjoying my Nespresso app. My only complaint is the price of the Nespresso Venturo pods and the difficulty to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is super easy to use, and if you download the app, you can activate self clean, which is great because you don’t have to worry about cleaning the machine from the inside

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Top tier Coffee Maker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coffee maker for the price! Professional cup of espresso every time. Just buy it and thank me later!

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 4 out of 5 stars

    Awesome coffee and Espresso Machine is quirky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the espresso and the creaminess of the coffee! However have had to descale it twice already even with using filtered water and clean the barcode reader. Love the frother!!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive pods

    Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better coffee only thing that is a bummer is that you wont find the pods everywhere but other than that it is better than the other brand

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    If you like iced coffee is a must!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Nespresso. Makes it so easy and simple to make my iced coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING!!! I have had it for almost 2 years now and i haven’t had a single problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Frother

    Rated 5 out of 5 stars

    Nespresso love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nespŕesso! The flavor is so much richer than my kuerig. Love the frother too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best Coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife bought the espresso machine for us during the the holidays and it has been nothing but Amazing. The coffee is absolutely wonderful and it is so easy to make. We Love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have received four stars, but it died after only 14 months of use. Prior to death it performed flawlessly. I have two minor complaints about the design. 1) It’s much noisier then the Vertuo. 2) it requires more effort to close and lock the lid than the Vertuo. The second complaint will not be an issue for most people, but my 76 year old mother has a hard time with it. I bought her the Vertuo and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nexpresso Pérez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! We love it! No more Starbucks. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Sophisticated and Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine! I had a previous version of the Vertuoline model for years, so it was time for an upgrade. I love how easy it is to use for a fresh cup of coffee and then how simple it is to clean the machine afterward. Highly recommend to any coffee lovers out there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Coffeemaker ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee maker. The 1st one i purchased directly from Nespresso, waited 5 days for delivery. This one walked right in an got it off the shelf, no waiting. Thx Best buy ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee/espresso ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my spouse & they have not made coffee any other way since. This is super user friendly and has better tasting coffee than other coffee makers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A step up from Keurig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes Absolutely Great Coffee!! Definitely better then Keurig! Definitely something for a real coffee connoisseur considering the strong taste of coffee made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase! It fits perfectly on my coffee bar and I’ve been using it everyday and have had zero problems with it! 10/10 highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to spend 20 a day on coffee at Starbucks and other local cafes. This was a great investment. I haven’t had any issues but I’ve read many others have so I wouldn’t buy again but I’d buy another Nespresso. I gotta add it makes better coffee than Starbucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expresó machine is a nice boost to your morning. Gives you a better taste than a keurig machine. I do have one complaint and it’s the box that it came with, it was in rough conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nespresso l

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I use it daily and make all sorts of drinks when I have company it’s the first thing I offer

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 5 out of 5 stars

    See ya “big name coffee store”!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes the perfect cup, every time. It even dispenses the used pod in a built in receptacle to recycle later. If there’s an issue, it alerts me via the app on my phone for quick diagnosis. It is a little loud, but once you taste it’s creation you immediately forget about any nuisance.

    I would recommend this to a friend
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