Customers frequently mention the phenomenal sound quality and the convenient screen size as major pros of the Nest Hub Max Smart Display with Google Assistant. The ease of use and the helpful Google Assistant features are also frequently praised. However, some customers point out that the price point is high and that the setup process can be challenging for some users. A lack of night vision in the camera and the absence of a battery are additional drawbacks noted by some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,932 reviews
Pros mentioned:
Screen size, Sound quality
Cons mentioned:
Price
Rated 5 out of 5 stars
My Home's Command Center
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Nest Hub Max is like having a helpful assistant in your home. This charcoal-colored smart display fits nicely in most rooms and does a lot more than you might expect. The 10-inch screen is crisp and clear, great for watching recipes while cooking or checking your calendar. Video calls are a breeze - just say "Hey Google, call Mom" and you're connected. The camera quality is good, making it easy for friends and family to see you clearly. Sound-wise, it's impressive for its size. The built-in speakers and subwoofer pump out decent audio, whether you're listening to music or watching videos. Google Assistant is the star here. It responds quickly to voice commands, helping you set timers, control smart home devices, or get quick answers to questions. On the downside, privacy might be a concern for some. There's a camera and microphone involved, though you can turn these off. Also, while it's not cheap, it offers good value for what it does.
Keep in mind, you'll get the most out of this if you're already using Google services or have other smart home devices.
One of the best tech device that keeps me on track
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can use this for my home and for my work! You can also use it to call just anout anyone even iphones and do facetime! I set up gopgle meet and voice for my son to use this for a free home phone! I bought mine full price! But it is still worth it and i can connect all my cameras and home appliences! I must say Google did very well! Im an apple user as i am a designer but i use google for my work emsilad and all pther work related apps and this just made my day go so much smoother! Price is def very high! But to have all that in one and google to assists you? Im super happy! Hopefully they upgrade the mini google hub tso you can make phone calls and facetime on that as well! I would most definitely get the smaller one for my sons room and for him to be assisted too!
I would recommend this to a friend
Pros mentioned:
Ease of use, Screen size, Sound quality
Rated 5 out of 5 stars
Hub for a busy life.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my hub, one of the best investments. It allows me hands free access to news, recipes, data, weather, calendar and so much more hands free while getting ready for my day. It’s small footprint makes it perfect for my kitchen counter.
Camera provides for video calls, security, communication with family through app when I’m away from home.
Lots of fun canes to access.
Also acts as a media center with the option to use as a digital photo display.
You can search the web but it isn’t as easy as I would like but that’s a minor downside.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent addition to the kitchen
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this item after purchasing several google home cameras, a google nest thermostat and a google nest doorbell. It is customizable with pictures and the google voice assitant. It is great for hands free voice commands and even has the option for video calls. The only option for videocalls is through google duos though and my only critique is that it doesnt offer any other option for videocalls, like facebook messenger, because barely anyone uses google duos. It also has much better sound quality than I expected and at max volume can be heard anywhere in my 1500 sqft home. The coolest feature, in my opinion, is that it was say who is at your door based on the saved faces in the google app. It will also show you the doorbell video when someone rings it so you dont have to pull it up on your phone and can use the microphone feature from the hub. Its also touch screen so you dont need to use voice commands all the time. I use it mainly for pulling up YouTube videos or playing music on Spotify while I cook or clean because i have it placed on the counter of my kitchen. I think the price is about $50 higher than it should be but if you have spare cash and lots of google home devices(or devices that work with google assistant) it is worth getting as a way of bring you google devices together with a hands free control hub.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Great addition to our smart home.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our Nest Hub Smart Display is a great addition to our smart home. It really complements out Kitchen Island. I use every day, by turning on the lighting through out the house since we have Phillip Hue. Then adjusting the Nest thermostat or just asking Google questions . The most what I like about it is ai can stream Youtube , Netflix or watch the news. Our cat also likes to watch videos on Youtube for hours. We had the smaller version, but since we use it so much, we went with the larger 10 inch display. A good investment. We enjoy it.
I would recommend this to a friend
Pros mentioned:
Screen size, Sound quality
Rated 4 out of 5 stars
Great for family common areas!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This screen is the perfect size for the kitchen or family room. If you are into smart home tech or just want a great portal to memories and information this is a great choice for you. I own both the Nest Hub and the Nest hub Max and I love them both. After using the hub for over a year I loved the compact size and the quick access to my home automation but the lack of camera for calls and small size made it hard for use in our kitchen at any reasonable distance. In enters the Hub Max and we love it. Big screen but not too big, good quality sound from the speaker, and a great tool for the kiddos to call the Grand parents and family. The look is clean and simple allowing it to just blend in while displaying great quality pictures of recent memories. Since getting it up and running we find ourselves stopping to just watch old pictures and tell stories. The only real grip I have with the max is that the cam doesn't have a physical camera cover slide built in. For me not a deal breaker and the fact that the cam can also be used as a security cam when away really adds a big plus to this versatile system. I would definitely buy this if you are looking for something in a common area of your home and the regular hub as a display for a bedroom night stand.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these displays because not only do they work to control all of your smart home devices, they also act as a security camera and if you are inclined to do video calling or anything like that they work great as well. You Can watch YouTube or other streaming services as well and the speaker also has good sound quality. They are a bit pricey. However they function seamlessly with Google home in the Google nest app
Hi there, KenN. Thank you for making Nest Hub Max a part of your home. We're glad to hear that you're enjoying your experience with the device. If you want to know more about the features and benefits of your Nest Hub Max, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Screen size, Sound quality
Rated 5 out of 5 stars
Helpful Assistant
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second video hub. Our first was the smaller one. The bigger assistant is helpful for viewing stuff you ask it to find such as recipes. My wife uses it as a timer and a reminder alarm. We keep a steady stream of favorite vacation and family photos.
Since it was our second hub it was easier set up. You’ll need a google email account which you should use for all your Google devices.
We kept the face and gesture recognition off basically because we don’t need those features.
Sound quality is great using music services.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
The Traveling Daddy home phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When you travel for work you need a way to contact the fam when cell phones are lost or out of reach. This right here is the solution! When in doubt call here to find the kiddos. Works great for calls home AND the kids use Google for playing music and videos as well. Certified banger purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this as a photo frame.. but it is very expensive just for that purpose. I love that you can create shared albums of photos so others can contribute. But if you have to factory reset it for any reason apparently the shared album is deleted, which is incredibly inconvenient.
I wish you could add other apps to it because having to cast to watch certain things on it is just annoying and sometimes glitchy. It being a google device it makes no sense you can't get on the play store and add things. Seems like they just don't want to make it capable of doing so to sell other devices.
My biggest issue lately is I have had it less than a year and it has started freezing and rebooting itself. Any time I try to do anything on the internet it does this. When I am trying to read recipes it will do this. Just freezes and hard reset itself. I am really disappointed in it for that reason.
I am not sure why but it is also hard to hear sometimes. It seems like the sound doesn't spread well I am not sure why. When we are cooking we really can't hear it. I wish you could Bluetooth a speaker to it that would be really helpful but you can't connect another speaker in any way.
Overall it is decent and I do recommend it but not entirely sure it is worth the price of $230. Very glad I got it on a big sale.
Hello Candice, thank you for sharing your feedback. We're sorry that your Nest Hub Max isn't working as expected. We're here to help. Regarding pairing the Nest Hub Max with a Bluetooth speaker, please follow these steps: 1. On your display, swipe up from the bottom of the screen. 2. Tap System Settings > Bluetooth > Pair new device. 3. Make sure the Bluetooth device you wish to pair is searchable and in pairing mode. 4. On your display, tap Pair next to the device you wish to pair. If you encounter any issues, please let us know. We're happy to assist further here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Screen size
Rated 5 out of 5 stars
Makes my life a little more organized
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not a techie. I have purchased two Max Hubs. One I use in the kitchen and one in my bathroom. The one in the bathroom I like to watch YouTubeTv on in the morning when I'm getting ready for work. The one in the kitchen is my go-to hub for setting up reminders, controlling the temp in the house, talking to my kids on Duo, turn lights off and on, viewing recipes, checking the weather, listening to my favorite "oldies" when I'm cleaning house, and just in general the little conveinences it offers. Also find it fun to ask it questions. Do you know all the state capitols? I think I do now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little 10" gadget is many things rolled into one. A Hub for all of your smart devices including lights, plugs, locks, etc. A digital picture frame display, A Nest home security camera that you can video chat anyone with. Watch YouTube, Netflix, YouTube TV, The News, and weather all from this Hub. I use this every single day, definitely a great buy.
I would recommend this to a friend
Pros mentioned:
Camera
Rated 4 out of 5 stars
Does More than Google Home Hub
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Last Christmas I replaced both our daughters Google Home Hub with the Google Max. Last week I replaced my husbands and I also purchased myself one. The Google MAX does so much more than the smaller Google Hub. It has a camera and microphone making it easy to chat live with the Grandkids. I am still learning what all it do but I’ve learned that I can have Google find just about anything quicker than I can open an APP. Google even opens YouTube to my specified music or video. I love it. My husband uses his in bedroom for an alarm clock. I use mine mostly in living room studying. It is more expensive than the home hub but goes on sale making it affordable. It is larger and more attractive in both rooms.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really brought together my Google home with the much larger screen. My kids love it and use it all the times to ask questions or play videos. Makes it very convenient that it has a camera and makes emergency calls or calls to grandma much easier. the Google home app really lets you tie in a lot of products to make your smart home smarter.
I would recommend this to a friend
Pros mentioned:
Google assistant, Sound quality
Rated 5 out of 5 stars
Highly recommend
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although this is a relatively older device in the tech world, it’s still a very nice one! The gooogle assistant is fast and displaying photos is very nice. The display adapts with the lighting which helps the photos pop and look very clear. I particularly like that it does not show random ads as “suggestions” unlike the amazon echo show that I replaced. Highly recommend and the white model looks nice and clean.
I would recommend this to a friend
Pros mentioned:
Screen size, Sound quality
Rated 5 out of 5 stars
Such perfection
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is something everyone needs in their home especially upcoming in the next two years with what is coming out with matter. Matter will sync your whole household and this device comes equipped with it. It's features are perfect when it comes to screen size and everything it offers
I would recommend this to a friend
Pros mentioned:
Camera, Sound quality
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product, and also has a camera to record and security. The sound to listen to songs is decent, it is not spectacular but it is acceptable. To use the camera I recommend a subscription to NEST AWARE Storage & Security, and if you have the Google Nest doorbell they work well together with Max Display. It has a physical button on the back to turn off the camera.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Best home assistant
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had Alexa, Facebook portal and this google product is the best and easiest to use by far I enjoy the sound quality on the hub also the ability to connect my nest products to this device so easily was amazing my kids can communicate with me at any time and so easy for them use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great and works well with my smart home stuff. Setup was easy and the speaker sounds decent. Only downside is the Google Assistant—it’s kinda slow and doesn’t always get what I’m saying. If they made the assistant smarter, this would be perfect. Still a solid buy overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful large screen with great sound. Our previous version had no screen, so this changes the functionality of our home assistant. OK value for the price during the holiday a bit over $125...