Customers are pleased with the easy installation, keyless entry, and convenience of the Smart Lock with Nest Connect. They appreciate the ability to lock and unlock their doors remotely using their phones or voice assistants. However, some users have experienced connectivity issues, with the lock occasionally going offline, and a few have found the price to be a bit high. Additionally, some customers have mentioned that the lock goes through batteries quickly and that it lacks an auto-unlock function.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,950 reviews
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
No more key.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's great not having to worry about bringing a key whenever I leave the house. I also don't have to worry if I locked the door or not because the yale lock can be set to auto lock after a certain amount of time. Also nice if your hands are full when coming in, just unlock from your nest app before walking up and its unlocked for you already. Only reason I gave a 4 instead of 5 is because when using the one touch lock on the lock itself, it does not always respond on first touch, sometimes takes two pushes to use one touch lock...
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Worth the money!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation was simple to do without help. Connectivity between the smart lock and the app is fantastic. The flexibility you have with setting separate codes for different members of the household is amazing! You're able to lock and unlock the door from your phone and check to see who's coming in and out. Long battery life and absolutely no issues.
I would recommend this to a friend
Pros mentioned:
Ease of use, Keypad
Rated 5 out of 5 stars
No more keys!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! The installation was really easy with the instructions provided if you are replacing a standard lock. The hassle of losing keys is no more!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Install was very easy. Set up took 3 tries on the app part it wont pair to the connect untill i reset my wifi, took baterries off the lock ot self than re install. Than check conect connection via app. After that it installed correctly. Just a heads up if yall have trouble with it. It works perfect and easy to use. You get notifications and all. Looks very good and you can tell by the quality of it. Its worth the buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've had this lock for a week and it has been a breeze. The install was easy and it worked after the first time. We already have the Nest doorbell, so we wanted to try and stay in one ecosystem and this lock fit in nicely. I had to trim my door jamb a little bit, but that is more because of my previous lock and not this one. Highly recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After doing months of reviews because that's what I do with bigger purchases I decided to go with this smart doorbell. Installation is a breeze although I had some trouble getting the nest connect to pair with the doorbell but only took an extra half hour. This thing works perfectly and work ever time. I love the ease of use and the fact that you can add temporary codes for certain people I think is awesome feature. The best thing is I have a nest doorbell and they use the same app so they integrate perfectly. Notifications come through fast and you can operate the doorbell through the app app as well. I've only has it installed for about a month but I absolutely love it!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a great choice, i was able to install it very quick. Programing was a breeze. Has a very nice appearance once it is installed
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lock itself is decent quality and does the job. Out of the box installation was about 20 minutes and the instructions walk you through. The reason I give it 3 stars versus 5 is because of the issues I’ve had with the nest adapter dropping connection with the lock within 48 hours of the installation. I originally had the nest adapter about 4 feet from the lock and after removing the lock completely and resetting it, I started fresh again with a new install with the adapter relocated about 20 feet away in front of the door. I had issues with the app not recognizing the lock and then with the lock not communicating with the adapter. After about an hour of trying, I finally got it set up again. Aside from that, it works a smart lock should and seems to be working better now. I also think the lock is a little pricey.
Hi Razorback81, thanks for sharing your experience. We’re sorry to hear that you’re having connectivity issues with your Nest x Yale Lock.
Here are few steps you can try: - Make sure your devices are getting enough signal from each other. Place it within the recommended Bluetooth range. - Check for possible sources of interference such as microwave ovens, refrigerator or other devices in your home that may weaken Wi-Fi signals.
We value your feedback and it will greatly help us in improving our products and services. For further assistance, you can always reach out to our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Ease of use, Keypad
Rated 5 out of 5 stars
It’s so easy and convenient!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband installed the lock to a house we just bought but will not move in till next summer since we are remodeling our house.
We don’t have to carry house key and just enter The lock combination number to open.
We have various contractors coming in and out, so it’s so convenient since we don’t have to be there every time someone needs to go inside the house.
Love it!
I would recommend this to a friend
Pros mentioned:
App integration, Ease of use
Rated 5 out of 5 stars
Perfect for my business.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this product. Helps me keep track of the employees entering and exiting for the day. The nest app works very well with the hardware (unlike the nest thermostats). Very easy to change passwords and set new ones for guests. The privacy mode is also a nice feature. Customizable daily schedules let you have the ability to decide which passwords work at any given time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very user friendly. Easy install. Offers that piece of mind if you aren’t sure you locked your door
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Yale lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for myself before Christmas, easy install easy setup (I already use google home) everything work’s smoothly. The whole device looks clean and solid. No it’s not American made unfortunately…
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and use. Best thing is no keys. Well built. Fashionable modern style. Hold program while changing battery.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Feeling secure
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking at smart deadbolts for long time. With our lives becoming busier by the day and rise in crime in our world, giving out spare keys or leaving a key hidden outside has become obsolete. We finally decided recently that we needed to make our home more secure while keeping the ability to grant access to those who need it. We decided that the family of nest products made more sense to us to add a level of safety and security to our lives. I picked our new deadbolt a couple days ago. I had done a bunch of research about its functionality and install prior to purchasing so as far as the installation, in my opinion, was easy and changing out one deadbolt for another. The included nest connect and nest app made it so easy to setup and get everyone their own entry code. I really like being able to look on my phone and see who has come into our home and when they came. I gave it 4/5 stars because I believe it is only 90% perfect. One thing that bothers me a little is that having the deadbolt set to auto-lock(awesome feature) will allow it lock while the door is open, and it will show as such on my phone. This really bothers me to think that when I look at my phone and it says that my entry door is locked, is my door locked open or locked closed?!?! It notifies me if the lock was not able to engage because the door is not closed completely and the deadbolt got stopped before it was completely engaged. If they could incorporate some sort of sensor that would prevent the lock from locking until it is aligned with the strike plate, I believe this would be the perfect deadbolt for everyone. I look forward to seeing what Nest comes up with in the future.
I would recommend this to a friend
Pros mentioned:
App integration, Ease of use
Rated 5 out of 5 stars
Why did I take so long to purchase it
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The reason this lock is sooooo great is because I have 4 grands staying with me right now but did not want all those keys floating around. The comfort of knowing I won’t have to get up go downstairs to let them or other family members in is perfect I can control the lock from my smart phone as well as give them a code in the event that I am not available.
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Yale lock works well and as expected. I had no issues with installation . It's very modern looking and if you catch a sale, it's not a bad price.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to integrate into existing Nest/Google system. Easy to setup multiple users and separate codes. Great addition to our home security system.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works very well
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install, great instructions if you're not particularly handy. Took about 30 minutes, 10 to remove old (janky) deadbolt, 10 to install this one, and 10 to do app/firmware/get comms and go through initial keypad programming. I've used my front door instead of my garage more in the last month than in the last 7 years combined. It is a little expensive but I do like the Nest integration so it is in one app with my various other Nest ecosystem modules.