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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 22 reviews

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86%
would recommend
to a friend

Customers are saying

Customers value the affordability of the $50 Super Unlimited 20-Day plan, with comments mentioning it is "cost about the right amount" and a "good value." Customers also appreciate the good service they receive from Net10, with one customer saying they have been with the company for 8 years and have never had bad service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Rated 4 out of 5 stars

    Good value at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prepaid plan is a good value, and I'm thankful that Best Buy still sells it, as many other retailers no longer do.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Jhyzel from Net10 Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. TracFoneWireless

  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Have the code emailed within a matter of minutes. Convenient to copy and text the code to refill your air time.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from NET10 Wireless. Thank you for the perfect rating. We truly appreciate it. We are glad to know that you are satisfied with your purchase. Have a great day. TracFoneWireless

  • Rated 4 out of 5 stars

    Great Access for Net10 Customers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is one of the only retailers that carry these Net10 phone cards (as of 12/1/2023). Even if the cards are "digital only," it's better than nothing.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from Net10 Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. TracFoneWireless

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t last long unless it just the person buying them

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Jhyzel from Net10 Wireless. We are glad to know that you are satisfied with our service. If you need assistance, please do not hesitate to contact us. Thank you for choosing TracFone Wireless. We truly appreciate you doing business with us. Have a great day! TracFoneWireless

  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, easy receipt, easy use, emergency 5-gig hotspot, perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy and the delivery was fast! Definitely will be purchasing again.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from Net10 Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. TracFoneWireless

  • Rated 4 out of 5 stars

    Digital Only-Have to Print On Your Own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came through again! These Net10 cards cannot be found at any of the retail stores that used to carry them on stock but found "digital cards" on Best Buy. There were more steps to follow because they were digital but happy to find them at Best Buy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Redje from Net10 Wireless. It is delightful to hear such positive words and it’s always a pleasure to serve our users. TracFoneWireless

  • Rated 5 out of 5 stars

    A good plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this provides my flexibility to remain in contact with my job and family at a reasonable rate.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from Net10 Wireless. Your satisfaction is our top priority. We're thrilled to hear that you had a smooth experience. We are committed to exceeding your expectations and providing you with the best possible service. Thank you for your continued support. Have a wonderful day! TracFoneWireless

  • Rated 5 out of 5 stars

    Best cell phone card ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works good cost about the right amount One of the best cell phone cards ever

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Lea from NET10 Wireless. Thank you so much for your amazing review! We are so happy to hear that you are enjoying your service plan. TracFoneWireless

  • Rated 5 out of 5 stars

    Easy and convenient!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase, download and use right away. Purchasing digitally is more convenient when you aren't able to get out at the moment.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Frank from NET10 Wireless. Thank you for the 5-star rating and amazing feedback. We truly appreciate it. Have a beautiful day! TracFoneWireless

  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivey been with Net10 for many years, you are my go to for My IPhone needs!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Junry from Net10 Wireless. Thank you so much for your wonderful feedback We're delighted to hear that you're satisfied with your purchase. If you need further assistance, please feel free to contact us. Have a great day! TracFoneWireless

  • Rated 5 out of 5 stars

    Net10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable service! Will make this purchase again!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Dianne from Net10 Wireless. Thanks for your feedback. If you need assistance, please do not hesitate to contact us. TracFoneWireless

  • Rated 5 out of 5 stars

    SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM SATISFIED... A DAY LATE BUT THE ORDER WAS FULFILLED.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from Net10 Wireless. We're glad to know that you're satisfied with your recent order. Thank you for the perfect rating. TracFoneWireless

  • Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital delivery was quick and effortless. I would recommend anyone who has prepaid cell service to use Best Buy's digital delivery for purchasing air time. My service was restored in minutes once I made the purchase.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Janet from NET10 Wireless. Thank you for your feedback and for using our service. It is our pleasure to service your cellular needs. We look forward to keep doing business with you for more years to come. Have a nice day! TracFoneWireless

  • Rated 5 out of 5 stars

    Exellect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5star nicest, always the best for sure of course sure

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from Net10 Wireless. Thank you for your rating and feedback. If you need assistance, please do not hesitate to contact us. Have a great day! TracFoneWireless

  • Rated 5 out of 5 stars

    Fast easy way to re up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast easy way to re up your monthly access. There was a slight bump in getting this as the email didn't quite get to me on the first try. But. Customer service was very helpful in making it happen.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from Net10 Wireless. We're glad to hear that. Thank you for the perfect rating. Have great day! TracFoneWireless

  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service I have been with net 10 for 8 years and so far have never had bad service

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Ramel from NET10 Wireless. Thank you so much for the 5-stars rating. We greatly appreciated it. Have a great day! TracFoneWireless

  • Rated 1 out of 5 stars

    No Zip Code, Don't purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use while in the US. I could not "activate" it, so I contacted the company for help. They told me that since I did not have a US Zip code, they could not help me. I ended up having to purchase a plan in order to make international calls. Sadly, a waste of $40.00.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Ramel from NET10 Wireless. We're sorry for the inconvenience this may have caused you. Is your issue resolved? If not, please chat with us at https://www.net10wireless.com/contactusso we can help you fix the issue. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. For you to use the device outside the United States, you may unlock it by texting the word UNLOCK to 611611. TracFoneWireless

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works! Easy to use. Recieved it fast.......

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from NET10 Wireless. We're glad to hear that. Thanks for your feedback and purchase. Have a wonderful day! TracFoneWireless

  • Rated 1 out of 5 stars

    bogus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not let me add it to my phone. I don't understand why.

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hello. This is Franz from Net10 Wireless. We are very sorry about what happened. It is not really the way we want to serve you. We don’t want to lose a customer as valuable as you. Our main focus is to provide an excellent service to all our clients, and we know that there are things to improve. Focusing on our quality of customer service is our priority. We will definitely take your comments very seriously, and would like to discuss the details of the issue so that we can address it immediately. Please contact us via chat using this link https://www.net10wireless.com/contactus. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. TracFoneWireless

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