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Customer Ratings & Reviews

Your price for this item is $379.99

Customer reviews

Rating 4.4 out of 5 stars with 1618 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX2700 Router's ease of use, performance, and setup. Many appreciate its strong signal and wide coverage area, while some find the accompanying app helpful. A significant drawback mentioned is the high price. Although some users reported occasional lag, the majority experienced improved connectivity and speed after installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,618 reviews
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk - Fast and easy to set-up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Motorola Modem/router for over 12 years, It was time for an up-grade. I purchased this NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem at the recommendation of the ISP technician that came to my house to diagnose a minor issue I was having with my internet. I have to say, and I hate using this cliche, but the set-up of this modem/router was so easy that a caveman could do it, but it was! It took me longer to remove my old Motorola and un-box the NETGEAR modem than it took to set it up! Once it was plugged in and hooked up to my P.C. & cable, I called my ISP, gave them the I.P. address & model number, and within 10 minutes I was surfing the internet! Total set-up time was approx. 40 minutes! Then all I had to do was change password for the router & create a unique passcode for the devices to connect to it! Then I performed a speed test from my ISP's website, and just by upgrading to this NETGEAR AX2700, I gained 124mbps! It's been 3 weeks now and no issues! I have a good strong signal thought out my house and it hasn't dropped of the internet once since I hooked it up! In closing, I highly recommend purchasing this NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem as it was easy to set-up, it’s really fast & reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Fast, reliable & easy to use!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was renting my modem from xfinity. After I had upgraded to their newest model, I had nothing but issues. My speeds had dropped significantly (as low as 25Mbps) and the modem would disconnect several times I day. I spent 2 months with xfinity trying to fix the issue, but nothing they did worked. I was starting to get frustrated because I was paying for services and equipment that were not working. I work from home a couple of days a week, so I need reliable internet. I had decided to stop renting and buy the Netgear Nighthawk AX6. It was very easy to set up with Xfinity and it only took a couple of minutes to set up with the Xfinity app. I’ve been using it for a couple of months now and it was worth the money! I have the gigabit plan. My speeds have been consistently around 900Mbps and the modem / router has been very reliable. You can download the Nighthawk app and use it to revoke access to any connected device, pause the internet on any connected device, check your speeds, check your data usage, reboot the modem and even create a guest WiFi with a different password. You can access your network remotely with the app. It also has a “Smart Connect” option, which automatically selects the fastest WiFi band for every device. I’m very happy with this modem and would recommend it to anyone who wants to get away from renting one from their provider or if you’re looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    WOW! What An Amazing WiFi 6 Upgrade Experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nighthawk CAX30S is the best tech investment I've ever made! Paired with Xfinity Gigabit Extra, I consistently get over 500 mbps downloads in my office studio, located on the opposite end of our H shaped 2000 sf ranch. I also invested in a new Nighthawk AXE3000 WiFi USB Adapter using USB 3.0 in my office studio to help achieve these fantastic WiFi 6 speeds. Extremely pleased with our new upgrades, and highly recommend both products! Additionally, both are very easy to install! THANKS NETGEAR and BestBuy! You have a customer for life! And a special THANK YOU to the BestBuy Associate who helped me choose this model! Steve B.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    My Night hawk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older night hawk. Out of the gate I was impressed with how this router is performing. It’s giving me access to my true speed. It was a bit pricy but I was worth it in the end I bought it at Best Buy and I recommend this particular model for anyone. Pictured is the router directly from the controller app on my phone. It’s really awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use! Worth the money!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. I have xfynity and with the use of the xfynity app and the netgear app my new modem was up and running within 10 minutes of the apps updating its software and setting up the connection. All i did was put the app to work and walked away. 10 mins later my whole internet was up and running all i had to do was rename my connection and setup the password! Highly recommend for anyone looking for fast speed and beginner level modem shoppers

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    CAX 30

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good and as intended, havent had any drops or disconnections yet. The install was super easy as well. Love the app! I gave it 4 stars due to the price point

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Netgear WiFi Cable Modem Router that we've owned, and we absolutely love it. Our house is 2,000 sq. ft. with a basement. No lag, fast, and super easy to install (less than 1/2 hour). We highly recommend the Netgear Nighthawk AX2700 - it's worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    The best wifi router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so fast and was so easy to set up. I love how you can control who is on it and see who is on it. Also great if you have kids i can contol there play time in the internet.... thanks for a great router!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this modem after dealing with my Xfinity modem kicking off my internet for 30 mins, 2x a day. The setup for this modem is super easy and I get great speed. I know the price may turn off some, but it’s worth the investment and once you see the speed, it’ll make up the difference!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent modem router combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great modem router combo, with 3.1 DOCSIS it makes my internet connection really fast and I take advantage of every Mbps that my internet provider sends me Love the design and how fast it is to install it. The Netgear app makes everything easier

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Serious upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router barely covered my house. Mostly worked in the living room. It also only worked well on less than ten devices. This is a serious upgrade. It covers my whole house and my family can each run like five devices each with no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Consistent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Netgear 3.0 modem and a Netgear router with the Netgear Nighthawk AX2700 WiFi Cable Modem Router. I immediately noticed that my Internet speed is faster and there is no slowdown regardless of which device I'm using or where I am in my 2-story home. Setup was easy and I love that it takes up far less space.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 6 year old Surfboard which limited my max speeds. I subscribe to an 800 mb/sec internet plan and the Nighthawk is more than capable of delivering that speed. I now am able multiple devices to livestream, download, play games online, stream music / videos at the same time. Installation via the Nighthawk Netgear app was simple and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router is amazing so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a separate modem and router until ants decided to make a condo out of the router. After fighting a long battle (10 minutes) and using all weapons to my disposal (Raid) the router was done for. I figured this time I’d spend a little more and buy a duel modem/router to save space. Set up was very easy and so far I’m loving the faster connection. Definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Combo Router/Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box this router/modem was super easy to set up! Basically I just plugged it in and set it up with the Netgear Nighthawk app. The app alerts me with any concerns and alerts. It handles multiple, and I mean many, many devices with ease. Streaming also is fast with, again, multiple devices in different locations in the house. Also very stream line, doesn’t take up a lot of room. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk AX6 cable modem router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear modems have connected me to the internet for decades. I needed to replace my old nighthawk -cable modem router. The updated version (AX6) was just as easy to set up as all the other Netgears i have owned. no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great route\modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Netgear works great! I had a few issues with the setup as the nighthawk app said to connect to Wi-Fi and when I connected it always would say connected without internet. so I then opened a web page on my desktop and the spectrum activation page came up I put my credentials in clicked replace modem and put my Mac address in and within 5 minutes I was up and running. I've already noticed the speed difference. my old Motorola cable router modem would give me about 866 MB on 5G now I get 1.2 GHz on my 5g. I'm glad I got this Netgear it's Wi-Fi 6 wpa3 dos CIS 3.1 I will be future-proofed for quite a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had poor Wi-Fi reception throughout the home,mainly in the basement. Tried the Linksys extender to no avail;it had issue boosting the poor signal from the router,modem our ISP provided. This product gave two connections:the 2.4 GHz and 5GHz. Followed the set up instructions from the pamphlet and while it was not difficult it was tedious. Make sure you have an 1-2 hours dedicated to set it up. Connecting through the Netgear app and our ISP’s wasn’t working and we ended up having to call. The rep took over and ensured the internet connected completely. Make sure while that is being done you have the Netgear app open,selecting your router so the websites don’t show as blocked or unsecure. Long story short now there’s service throughout the home,all the products connect,sometimes it falters for a few seconds but it doesn’t impact the apps being used noticeably.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd cable modem comb that I have used in the last 5 years and by all standards and performance It works pretty good and the best so far. I was very skeptical or very hesitant to try it out when an associate recommended it . But thanks goodness that I listened and go with my gut. Very happy with the product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, highly efficent. 100% recommend to anyone, I am a family of 6 and everyone thinks this works wonderfully!

    I would recommend this to a friend
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