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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk M1 4G LTE Mobile Hotspot Router's performance, describing it as reliable and fast. Setting up the device is also considered easy and user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 2 out of 5 stars

    Very questional buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is horrible, the support is horrible, 5g or 4g LTE is the slowest I've ever seen my phones hotspot is faster

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dj101,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with your M1 Speeds. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great device to use for peripherals.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with great speed. When our and about we always have service when ar appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and a US carrier accepted it for activation. I think it is a great choice for internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hotspot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i don't have internet were i live so i decided to buy one of these it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hot spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hot spot works great I would recommend this to a friend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Big disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't work for me as stated. The device isn't unlocked is why it doesn't work like the YouTube videos shows.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ReviewJunk,

      Thank you for your review. This device is unlocked if you purchased it from NETGEAR. It should only be a locked device if you purchased it from a service provider. If you purchased your device from a service provider they will have tutorials on the configuration.

      Thank you

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No good, tmobile sims dont work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with tmobile... Some sort of problem working with tmobile sims.

    No, I would not recommend this to a friend
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