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Customer Ratings & Reviews

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for 36 months; 0% APR

Customer reviews

Rating 4 out of 5 stars with 63 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk M6 Pro Mobile Hotspot for its easy setup process and user-friendly menu. They appreciate the strong and reliable signal it provides, allowing them to stay connected even in remote areas. The portability of the device is also a major advantage, enabling users to take their work or entertainment on the go. However, some customers have raised concerns about the device overheating when powered on for extended periods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 63 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great option for mobile networking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for working on the go. Strong connection and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pro Grade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Rock solid reliability. Being used to provide high speed connection while traveling professionally. Also the internet connectivity over USB-C makes this so easy to use with a modern laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hotspot Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works amazing as expected the only down side is the only way you can use the WiFi 6E band it has to be connected into a power source other then that everything works amazing this is one of the top hotspots I recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    If you live in the country buy it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live out in the country and get only crap satellite internet. This saved me. I work from home and my internet works better than those that live in the city

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact but fully functional Cellular router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in place of a Dataremote CDS-9010 for a remote telemetry project. For some reason, AT&T decided to lock the Dataremote devices entirely: they cannot be accessed by end users, even after factory defaulting. Rather than fight with them, I picked this up as I knew it would be completely open and fully configurable. It has a touchscreen interface which is nice for initial IP configuration and checking cellular status at a glance. It comes with the network port disabled, but this can easily be enabled through the GUI. Once it is, it can be used as a cellular modem for any firewall with 2 WAN ports, for loan balancing or simple failover. If you just need a wifi bridge to get devices on the internet, then it's even easier: just slap an AT&T sim card in, activate it, and join the network. The fact that it has a built-in battery is very nice, especially for remote deployments with shaky power. Keep in mind that charging the battery does generate heat, so these should be kept in conditioned or at least actively ventilated spaces. I have tested cellular performance and it is good, though that will mostly depend on the location and signal strength. I have this deployed in a remote area, so used the external antenna ports to cable up a large LTE antenna on the roof, pointed to the nearest cell tower. Since each antenna application will be different, adapter cables are not included but can be easily found online. For my application, I used TS9 Male to N-Female pigtail adapters, then an N-Male to N-male cable to extend the wiring to the antenna. I do wish it was POE capable, especially since the total wattage is well within spec (the power supply provides either 5v @ 2.0a or 9v @ 1.8a), but I suspect a POE splitter would work fine in either 802.3af (13w) or 802.3at (25.5w). All in all it's a very compact and capable unit, albeit fairly expensive for what it is. Still, it's a clean and easy way to get wifi or hardwired internet service via cellular to any remote location you need. Perfect for remote telemetry or surveillance applications, or as I mentioned for redundant internet service for a remote site.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What you’d expect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what I needed, but not sure if it’s any better than a phone hotspot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery heats up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery gets too hot when powered on all day. I have to take off the battery case in order for it to cool off.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JaimeM,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. We recommend using your MR6500 in a well-ventilated area that can prevent overheating and ensures that the device charges efficiently. We also recommend avoiding charging the device in an enclosed space or in direct sunlight.

      If you continue to experience an issue where your device is overheating, we would love to hear from you and learn more about what you are experiencing. Please email us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I can’t get AT&T wifi where I live and this is a great replacement for me. Also very impressed Best Buy was able to get it much faster than AT&T could.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for backup internet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We use these to run internet for our whole business when we have hardline issues!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in a pinch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Laptops, but hard to connect with desktops. Tried all settings 2/5 G but nothing seems to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and makes working on the go so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR YESS!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit and I was soo happy with the results when I didn’t have a router for WiFi, I just added it to my phone plan and ran my tv and other devices in it works like a dream. Also mobile for road trips

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome Hotspot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exceptionally. Over 1.2GBPS speed! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to take this time to thank Jansen and Markerio for the excellent service they provided me. They were very knowledgeable and helpful on which mobile device for me to purchase for my needs. These 2 individuals needs to be recognized for their excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as it is near what you want to use. Which being able to move it makes that ok.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Massive heat issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats way too easy, it's great when it works but you better put it against something cold or you'll have internet for about 45 mins before it cuts off

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JonathanH,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We would like to know more about the issue you are experiencing with your device overheating, please reach out to us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Would buy again! Hotspots my entire home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    All G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable............................

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and restarts itself Only option for remote location during summer internship so kept it Used fan to keep cool

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Disp,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend charging your Nighthawk M6 in a well-ventilated area that can prevent overheating and ensures that the device charges efficiently. Avoid charging the device in an enclosed space or in direct sunlight.

      If you continue to experience an issue where your device is overheating and restarting, we would love to hear from you and learn more about what you are experiencing. Please email us at [email protected] with your contact information, and we will be happy to help you.

      Regards,
      NETGEAR Team

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