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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.9 out of 5 stars with 95 reviews

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Rating by feature

  • Connection Quality

    Rating 4.9 out of 5 stars

  • Performance

    Rating 4.9 out of 5 stars

  • Setup

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk Mid/High-Split DOCSIS 3.1 Cable Modem for its support of the latest DOCSIS 3.1 standard, which ensures future-proof connectivity and blazing-fast internet speeds. The easy setup process, often described as "plug and play," is also widely appreciated. Additionally, the mid/high-split technology is seen as a benefit for reducing latency and improving speeds, particularly for gaming and streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up in the store. Very easy to setup. I just called my internet provider, told them the MAC number and then hook it to the router, done! Strong signal. I have 1G plan, and got 540 download and 57 upload speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    200Mbps upload, a success!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need to access updated Xfinity internet speeds. I needed a modem that was approved for the 200 Mbps upload. I learned the hard way that even though a modem is capable, Xfinity has to approve it and they keep the list short. Whether this a way to force you to rent one of theirs…you decide. My current modem was a CM1100 that Xfinity no longer supported. I needed a modem that allowed link aggregation because the Orbi mesh router I have only has 1Gbps internet port and Ethernet so to access the 1.2Gbps I am paying for, I needed a second link. Surprised to find most modems do not have this. Keep in mind it has a 2.5Gbps internet port for those that have routers with the same. With the CM1100 and link aggregate I was getting 1250Mbps down and 40Mbps up. With the CM3000 and a single Ethernet, I am getting 900Mbps down and 220Mbps up. With link aggregate (two Ethernet setup) I am getting 1450Mbps down and 240 up. I took about 20 minutes to get it set up. I unplugged the old one and plugged in the new one to coax and power. After two rounds of letting the lights fully boot to solid, I used the Xfinity app to manually add the MAC address. There was a link below the internet modem status to add new equipment. I finally plugged in the Ethernet and powered up the router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, super fast, instant jump in connection dpeed. Runs quiet and cold. Great workhorse… literally no setup required, just plug and play…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this for Xfinity’s high upload speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to Xfinity’s gigabyte X2 internet package, which gives you 2000 mbps on download and up to 200 mbps on upload. To take advantage of the high speeds, I decided to upgrade both my modem and router. I purchased the TP-Link BE800 router and the Arris Surfboard S33. When I hooked everything up, my download speeds were capped around 1200 mbps and upload speed around 41 mbps. After reading multiple reviews online through Xfinity’s community forum, and other reviews, basically I found out I needed to upgrade to a modem to get the higher upload speed, so I purchased the Netgear CM3000, since the Arris S34 isn’t available yet. After hooking up the Netgear modem, my upload speed was still capped at 41 mbps, so I chatted with Xfinity technical support. During the chat, the Xfinity tech updated my firmware on my modem, and my download speed increased to 1500 mbps and my upload speed increased from 41 mbps to around 360 mbps! Basically, not only do you need this modem to get the high upload speed, you also need to have Xfinity update your modem on their end. All in all, it was definitely worth the extra time and money since i now can take full advantage of my high Internet speeds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to set up and connect. Our Internet has been noticeably faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best modems I’ve had got rid of my old internet providers equipment due to laggy connection and not getting the full gig , this nighthawk exceeds the gig I pay for from time to time I truly get the connection I’m paying for it fixed the lag and never drops connection 10/10 for me !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed for Xfinity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my modem due to only getting 900mbps out of the 1.2gbps I was paying for through xfinity. This modem nearly doubled my speed and I am now getting the full speed I pay for plus some. Well worth it if you have the 1.2Gbps plan with xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleak and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear night hawk works great and is fast!! Looks good and hidden out of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for almost a month now, and it’s been working like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Signal strength, Speed

    Rated 5 out of 5 stars

    Reliable, High-Performance Cable Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the NETGEAR Nighthawk Mid/High-Split DOCSIS 3.1 Cable Modem for a while now, and it has completely transformed my internet experience. Whether you’re a gamer, streamer, or just need a reliable connection for work, this modem delivers in every way. Design: The modem has a sleek and modern design that fits well in any setup. It’s compact and doesn’t take up much space, which is a big plus for me. The LED indicators are clear and informative, making it easy to check the connection status at a glance. Performance: This is where the Nighthawk shines. Supporting DOCSIS 3.1 technology, it provides blazing-fast speeds that are future-proofed for gigabit internet plans. Even during peak usage times, the connection remains stable and fast. I’ve noticed significant improvements in download speeds and reduced lag while gaming or streaming 4K content. Compatibility: The modem works seamlessly with major cable internet providers like Xfinity, Cox, and Spectrum. Setting it up was a breeze, thanks to the intuitive instructions and automatic activation process. Features: • DOCSIS 3.1 Technology: Ensures compatibility with the latest internet standards and speeds up to 10Gbps, making it a great investment for the future. • Multi-Gig Port: The Ethernet port supports multi-gig speeds, perfect for high-performance routers or direct connections. • Reliable Signal: Even with multiple devices connected, the modem handles heavy traffic without any issues. Durability and Build: The build quality feels premium, and the device runs cool even during extended use. It’s clear that NETGEAR has put thought into making a modem that’s built to last. Conclusion: The NETGEAR Nighthawk Mid/High-Split DOCSIS 3.1 Cable Modem is a top-tier choice for anyone looking to maximize their internet speed and reliability. It’s easy to set up, packed with features, and ready for the future of high-speed internet. While it’s slightly pricier than some alternatives, the performance and reliability are well

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Speed

    Rated 5 out of 5 stars

    Great for Multi-Gig Services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for those that have multi-gig service plans. If you are not receiving multi-gig speeds at your service access point this modem might be overkill. Works with Xfinity cable and was easy to switch over from a different modem. You need to make sure you have a router that can handle the speeds that you're serving as well or the speed of modem won't matter if you cannot route the increased bandwidth of wifi to your devices. This modem DOES NOT include a wireless router built in like some other options do. Netgear offers some all in one options as well. Bonus points: NetGear does not seem to be affiliated with the Chinese government like TP-LINK. :○)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Product but too pricey!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded by modem from the Netgear CM1000 to this new model. The setup was very easy (easier than my last unit) and I immediately saw a substantial increase in the download speed from a max of 20 to 200mps and a upload speed of 1ghb! The only downside was the price point. I was previous getting 500mps on the CM1000 at a price point of $150 in 2016. Now to jump to $300 USD seems a bit pricey. I do recommend this product to people like me who need speed at the home for work but defer to others to use a combo unit at $249 or a lower model for a reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Duper Jet Speed!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I know is, I purchased a Playstation Portal. My internet made it pause to the point I couldnt play it. I purchased the Nighthawk CM2000. It made things better, but it still glitched, but not as bad. I tried the Arris s33 afterwards, but my gaming was super glitchy and the characters were unrecognizable. Then I purchased this Nighthawk CM3000, and all changed dramatically! I get constant 1.2 gbps speeds, my Playstation portal looks better than on television with no glitching or freezing, and it enhanced my mesh system greatly! I have never felt this comfortable with a modem in my life until now! Dont take my word, give it a try, but make sure you have a good router to take advantage of these super speeds! I have a cable 1gb plan.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Super fast cable modem! Pricey, but worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cablem modem to replace an older Motorola Docsis 3.1 modem that wasn't giving me the speeds I was expecting. Installed this new Netgear Nighthawk cable modem and instantly started receiving the expected speeds! I'm paying for the 1.2Gb/s speed with Xfiniity and am pulling near 1.4Gb/s speeds down. This modem has been superbly stable and hasn't required any restarts either. I couldn't say that about the Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A terrific Modern to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cm3000 is really a good Modern, fast and you don't have the drop offs in service as where you had with the Cm2050V. One of the biggest things I've also noticed is with the speed and processing of the videos with my Smart TV, it's much faster than the CM2050V. This is a big plus because if you have a Smart Tv, you know how slow sometimes the videos can be to show. I really don't have those lag issues any longer. Very happy with this Modern and I am sure that you will be too!! This is an absolute recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, does what it's supposed to - although my current plan doesn't make use of the extra upload speed, it's good to know that it's there. Very minimal config, with just an interface for logs on the ISP side and a single option to toggle aggregation mode on the ethernet side - but this simplicity is good for something that is just supposed to be a modem and nothing else, IMO. Pricey, but I guess everything is these days.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Get the speeds you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works flawlessly at attaining the advertised speeds from your provider. Sleek design and one of NETGEAR's more solid products.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Best modem cm3000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far had for 24 hours this is a awesome modem so far i have had no drop in signal no lag everytime i wanted internet it i had it game reduced to no lag the cm3000 is fantastic this is one of the best modems i have had so impressed all i can say is netgear has really fixed the issue from the past madel and this is great hats off love it no more resetting modem so impressed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Netgear CM3000 faster speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear CM3000 is very fast 3.1 modem. Easy to set up. I went from an Arris 3.0 modem and my speed increased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Superb Speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because Comcast recently upgraded the network in my area and my Motorola wasn’t cutting it anymore. I am running this with Xfinity 1.2gbps. I’m averaging 1.4gbps download and 240 upload. Set up and activation was super easy.

    I would recommend this to a friend
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