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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1674 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the Nighthawk X4S Wireless-AC Dual-Band Wi-Fi Router's excellent range, ease of use, and strong performance. Many appreciate the improved signal strength and ease of setup, resulting in better connectivity and streaming capabilities. However, some customers note the router's relatively high price and larger size. A few users also reported challenges with the parental controls functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,674 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and easy (no really)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new router. This is the one that the Best Buy associate recommended. I was on board until I saw the price....The associate must have seen the look on my face. She re-assured me that it would be worth it, and my router frustrations would be left in the dust. So with a brick in my stomach, I looked to the checkout, paid, and home I went to experience my new "toy". I took it out of the box and started setting up what looks like a prop out of Star Wars. Once I had the antennas arranged and set up properly, I started to test the speed loss vs. hard wire.(I have Cox HSI and pay for the "up to150 Mbps") This is where I noticed the difference! My previous router (R.I.P ol' Buddy) would loose 35-60% speed depending on the day, room, location.... etc. I showed an average of 1% total loss on 4 different tests with Nighthawk X4s Wireless-ac Dual-band Wi-fi Router. I was getting 148 MBPS through Wi-Fi!!! My life was good again! I felt relieved that I could lay to rest my old, tired, less expensive and much inferior router. If you get this, I hope you experience the same joy this brings me on a daily basis. I mean, who doesn't want to be able to go 200 ft from the router location into the middle of the street and still get full reception pull up a chair and watch Netflix?

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range, Signal strength

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router replaced a two year old router and has improved our internet signal, speed and reliability tremendously. It is used in a single story ranch style home, covering 2200 sq ft with no problem. We are very happy with this purchase and would recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this router upstairs and it will reach everywhere in my house. It is super fast and super easy to set up. Definitely a little pricey but it will run all of your devices with ease. Don't be afraid to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Great speeds, easy setup, holds a lot of devices!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range, Speed

    Rated 5 out of 5 stars

    Very Very Impressive Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, I've been a Linksys router owner forever, purchasing their latest every year, hoping to see range and wireless speed improvements. For the first time ever, based on Best Buy reviews, I bought this Netgear router. WOW! Finally, (unlike any of the best Linksys routers I've previously owned) I have coverage throughout my house. No problems with setup. Top notch solid performance. The 5GHz range and speed is particularly impressive, reaching every corner of my house. Maybe, finally, could this be the last router I ever purchase... my wife hopes so! It receives my highest recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 3 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second one I got after returning the one that didn't work. Was very simple to install. Only if you done it before but worked great got great coverage. Good speed. Play my game alot better than before. Would give it more stars but had to go back for replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Fantastic!! Does exactly what it says it will!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netscape Nighthawk X4S has eliminated hours of frustration over poor streaming, weak signal, and slow response. Easy to set up, it really is a dream come true. I read the rave reviews from this year's CES and decided to take the plunge. Best tech decision I've made in ages. Give it a try; You will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range, Speed

    Rated 5 out of 5 stars

    Netgear doesn't disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an incredible addition to my home network. I recently moved into a new home where the main hub (AT&T wireless modem/router) is in the basement. I was getting no signal on the second floor far side of the home and decided to add a new router to the center of the house. That being said, I am getting 100-200 mbps connections (on the 5 ghz band), and a constant 30-50 on the other band at far distances with a lot of walls in between. This is consistent throughout the top 2 floors (3600 sqft), running 5-6 devices in use simultaneously and 12 devices connected to the router at any given time. I am extremely pleased with the performance of this router and the range it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Netgear Router Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th Netgear Router and so far the best preforming. Easy to set up and great online software to manage every item in your home. In todays tech age, the need for speed puts a lot of demand on your Internet hub. This is a premium router and preforms very well under heavy use. I recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Weak Wi-Fi Problem Solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our existing router wasn't producing a strong enough wi-fi signal throughout our house. I purchased this product because it was recommended by the Best Buy sales rep. to correct the problem. It was easy to setup and is performing excellently. Problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Signal strength, Speed

    Rated 5 out of 5 stars

    2 years-Never any issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought X4S Nighthawk over 2 yrs ago. Speed is very fast and range is incredible. Never drops signal. Live in a 3 story old house with thick plaster and stone walls. Can get signal anywhere in my home and my 1 acre yard. Updates firmware on its own. No complaints after 2 years. Last week I was issued Cox “panoramic wifi” modem/router combo. For $10.99 month I get a weaker signal and slower download speeds. I am going back to my Nighthawk router and going to purchase a Nighthawk modem. Updates to come.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Signal strength

    Rated 5 out of 5 stars

    Fast and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to replace a modem/router I've had for a couple of years. The Nighthawk runs circles around my old setup. A consistently strong signal and reliability are just what I needed. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much thanks to the Best Buy employee that steered me to this router. Originally I was intending to purchase another but was promised this would be a good choice. It is. Works well, good coverage, and easy to set up. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Love the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have the computers and the phone plus tablets run on diff freq. and the better coverage to my laptop in the back room. Reaches much further then my old router.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Very good router with great range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had easy set up, but didn't like the extra software that was included with the install. Great range and good bandwith so far. Would like to be able to change the username for the login info, but haven't been able to find away to change it. Otherwise would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Holds Up to Many Connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with router with a small church install to replace a classic Linksys. Coverage and reliable connectivity was always an issue until I installed this guy. Before, I could never get a signal on the opposite side of the church down in the basement, but now it measures roughly -75dbi which is about 150' away. So there is good coverage throughout the whole sanctuary and down in the Sunday school rooms just from this one router. On a Sunday we may have about 30 or so WiFi connections all the while the service is being streamed on a private WiFi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has quite a large footprint, the coverage it provides is great. Firmware gives lots of options and setup is a breeze. This is definitely one of the better Nighthawk devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! We've had it about 2 months now and have not had any connectivity issues at all. We had an older step down version of the nighthawk prior and this one is WELL worth the extra money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. rock solid signal, easy setup, and it looks good. Couldn't be happier with my purchase. I have 5 PC's plus a 4k roku tv running and it hasn't skipped a beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fixed my WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high speed cable internet and the gateway from said company was awful. This fixed that. Every device runs great now. Super easy to set up and great for gaming.

    I would recommend this to a friend
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