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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 8 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 5 out of 5 stars

    Orbi 870 - an Outstanding Wifi Mesh System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Orbi system. I initially invested in the original RBK50 (router + satellite), later adding a plug-in unit and an outdoor satellite to achieve exceptional coverage across two floors, a basement, and a 1/4-acre property. After relocating my home office to the basement, I had to rely on WiFi to connect my Mac to the internet—something I preferred over committing to a full rewiring project. While speeds in the new location were decent, they dropped from over 800 Mbps to around 300 Mbps, even with a plug-in satellite placed just a few feet from the Mac. I also began noticing that anytime we experienced a brownout or power outage, I had to reboot the original Orbi system—something that hadn't been an issue for years. With my daughter starting a new work-from-home role and our increasing dependence on smart home devices, I decided it was time to upgrade the mesh system. Although it's only been a day or two, I can already say the upgrade has been worthwhile—not just in performance but also in the ease of setup. It took about an hour to fully install, including firmware updates, satellite placement, and ensuring all smart home devices were properly connected. I’m a fan of the new units' appearance and their smaller footprint—though the original system was also fairly sleek. I'm glad I opted for the 3-pack, as I follow a "one per floor" philosophy for mesh coverage. CONS: This system was nearly twice the cost of my original setup, which I bought as an early adopter. The router and satellites feel somewhat flimsy due to their lightweight plastic construction—I was hoping for a more solid, premium feel. It’s disappointing that the black version is a Netgear.com exclusive. I connected both my Mac and a game console directly to a satellite’s Ethernet ports but didn’t see the high speeds I was expecting. That may be a configuration issue, so I’ll need to explore the settings. Lastly, reconnecting the outdoor satellite has been more difficult than the app instructions suggested—something I’ll need to troubleshoot further. PROS: Speeds are excellent—truly lightning-fast WiFi. Coverage is robust, and I’ll update this review once I verify whether it extends outdoors without the dedicated outdoor satellite. Setup was smooth and straightforward. The smaller design makes it easier to place units strategically throughout the home. I plan to update this review as I explore more of the system’s capabilities. I’m especially looking forward to building a dedicated IoT network for smart home devices (which I’ll need to research) and digging into the system’s security features. All in all, I’ve been a loyal and satisfied Orbi user for years, and this upgrade has certainly lived up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system fixed all the dead zones in my large home. Setup was simple, and I love that each satellite has Ethernet ports for wired devices. Totally worth the upgrade!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for heavy wifi use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have over 80 devices connected to the internet. The Orbi app, along with the hardware, allows me to isolate the different functions of my devices, such as IoT, cameras, video devices, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but worth it for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and Tall.. But moving from the ASUS AX, immediately saw WIFI speed increases (same locations, same device, same tools). The hand-off between stations has been good. We have approximately 40 devices connected w/ 3 TVs, multiple computers and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 870

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best wi-fi system I've ever used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great coverage and very reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Big Change

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping these would extend my home wifi range and speed. The difference was negligible from the device the ISP installed. Save your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad wifi system. But it's not great either. Coverage is ok. Connections are decent. The app really lacks features though. It's really limited if you need to monitor who and what is connected to your wifi. Big negative is the lack of auto reboot (this is an absolute must for people that travel a lot). For $1200 umm no. This is more like a $700 to $800 at best. If the TPLink wasn't such a terrible connections, that's what I would be using. This is mid.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheDavid,

      Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE873 via the Orbi App. You may access the Orbi App to monitor which devices are connected to your network via the Network Map feature. This feature allows you to see the topology of your network and which devices are connected to the router or satellites.

      An auto reboot function is not currently available at this time, we will provide this feedback to our teams for future consideration. For any additional concerns or ideas, we recommend visiting the NETGEAR Community page for sharing Ideas: https://community.netgear.com/category/home-networking/ideas/idea-exchange-for-home. You can always reach out to us at [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

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