Customers express satisfaction with the knowledgeable and patient technicians who provided excellent setup and data transfer services. They appreciated the courteous and friendly manner in which their questions were answered and their needs were addressed. While there were a few concerns about long wait times and printer issues, the overall experience was positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,442 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Desktop operates great thanks to the technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician who set up my desktop computer and monitor was very knowledgeable and answered all the questions I had regarding how to operate my desktop.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guy that came over to help me set up my laptop was really helpful in explaining how some of the things on it worked. I've also called for support and they were really helpful
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Always on top of their game!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected my computer and made everything run smoothly. Professionals with a friendly personality.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Geek Squad installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Your Geek Squad Representative, Matt, did an excellent job setting up my new desktop computer. He answered all my questions, explained the differences with my old system, and left me comfortable with my new one. I've used the Geek Squad in the past and will continue to do so down the road.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They did a wonderful job. Very professional and knew exactly what they were doing. Will be getting them again if we need any other kind of installation.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome assistance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nhan Nguyen was very informative and helpful in explaining the operation of my new computer. Excellent.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek squad did a professional job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my computer and printer. They took their time and set everything up and made sure that I was comfortable with everything and didn’t have any questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad set up my new laptop computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I appreciated so much that the Geek Squad set up my new laptop computer for me, who is so technologically challenged. He answered all my questions, relieved my concerns and in no uncertain terms was great!!!!
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Geek Squad installed my computer quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent installed my computer, and CD drive. He was quick and efficient. And made sure everything was working perfect before leaving. However, there was a bit of a generation gap, when it came to burning CD's. And I got a big kick out that, when the young Tech asked me, "How you been doing that?" We both had big laugh when I replied, "Let me show you how to skin this snake, young man."
I would recommend this to a friend
Pros mentioned:
Data transfer
Rated 5 out of 5 stars
Very satisfied customers.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The people who came out to do our data transfer were excellent - professional, respectful, personable, capable, and quick. It was a pleasure to have them in our home helping us with our new computer.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad Home installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The person who came into my home to set up my computer was great- he had a really easy going personality, very professional demeaner (after all he is a stranger in my home!) and a completely helpful person overall. He answered all the questions I asked him while he was quietly setting up my system. I am so happy with best buy, geek squad, and the person who set up my computer. It took about an hour I think tops
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Happy customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents got my computer going and am very satisfied. Recommend you call if you need help with your computer set up.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job and was super fast!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent connected my computer, extra monitor and my All in One Ink Jet Printer. He was very professional, courteous and took the time to answer all my questions. He transferred all my data in no time! I love the Geek Squad!!!!
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Geek Squad installed my new computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Omari Bell did a great job of setting up my new DELL all-in-one computer. He explained what he was doing each step of the way.
I would recommend this to a friend
Rated 5 out of 5 stars
Peaise
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents installed a new monitor and desktop quickly and efficiently. They also transferred my existing security system and photo shop. It was a pleasure interacting with them.
I would recommend this to a friend
Rated 5 out of 5 stars
Glad I Chose This Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two agents came to my home and handled setting up my new computer very smoothly, answering all my questions. (I was quite nervous about doing this part myself.) They also did a great job of informing me when they would arrive on the day of service, which was convenient.
I would recommend this to a friend
Rated 5 out of 5 stars
Great job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set-up my computer and connected my printer, installed everything that needed to be installed and told me what I needed to know about my new computer. He made sure that I had knowledge of everything.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Kind and very efficient Geek tech man
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He efficiently installed my new computer and new printer and made the printer work on the slide out shelf in my desk. It had never fit there properly for years. I was thrilled
I would recommend this to a friend
Pros mentioned:
Knowledge
Rated 5 out of 5 stars
Geek squad set up our new printer and computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Phil and his partner set up our new printer to our new computer. They were very friendly, knowledgeable, and informative. We definitely will use their services again. Great job guys...
I would recommend this to a friend
Rated 5 out of 5 stars
READY SET GO! on new PC.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the duo were very friendly, set up our new PC, were not in a hurry got us set up and connected new router and connected our printer and speakers. we got to try out printer, speakers and our favorite sites before they left. will definitely renew the geek squad service in a year.