Customers commend the countertop clear cube ice maker for its ability to produce clear ice quickly. They appreciate its portability and capacity to keep up with the ice demands of multiple guests. However, some customers have expressed concerns about the noise level of the ice maker.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
Pros mentioned:
Ice quality
Rated 5 out of 5 stars
Amazing countertop clear ice maker.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m actually an ice fanatic and I absolutely love this clear ice machine. I originally was skeptical about the units claims of amount of ice it makes but it is spot on. I have taken it in our RV for ice production rather than using the onboard refrigerator ice maker with the potable water source. We use gallons of bottled water and it rocks!!! If I had one change to make this the ultimate ice maker … I would somehow use the onboard compressor to freeze the compartment that stored the ice to make it last longer rather than meltdown and remake ice.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about your experience using your Clearice40.Thank you for choosing Newair!
Rated 5 out of 5 stars
Lots and lots of ice very quickly
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Since I have a relatively new Samsung refrigerator I don't have a working icemaker and had no choice but to go countertop. I am so happy I did! This thing makes so much ice so fast that I have ran out of bags and freezer space.
Pros: As much ice as you can store very quickly, not crazy loud, easy to refill water
Cons: Ice needs to be broken after it's made, occasionally new ice wedges in collection tray and trips full tray shut off when it's not actually full.
I will never go back to only using a built in icemaker again, highly recommended.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about the unit ClearIce40.Thank you for choosing Newair
Rated 5 out of 5 stars
Very pleased
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We picked tbis up about a month avo and i wanted to wait to give an accurate review. So far we are extremely pleased with this clear ice maker. We decided to used bottled water instead of tap and so far we have had great savings compared to buying bags of ice. Yes you have to break up the ice when its ready but its very simple. We normally fill a bin in oir freezer and i prefer to get it straight from the maker. It doesn't take up a lot of space on our counter top and runs quiet.
I would recomend this to anyo e who asks.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product ClearIce40. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 1 out of 5 stars
Worked for 8 weeks!!! Buyer beware
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchsed ice maker ealry Aug and by October started loud noise and ice maker not producing as mich ice. Best buy washed their hands of the issue and now i need to seek help from manufacturer.
No, I would not recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Pros mentioned:
Ease of use, Efficiency, Ice quality
Rated 5 out of 5 stars
excellent product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to use, can make ice cubes in short time, quiet and efficient
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 4 out of 5 stars
GREAT PRODUCT
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall pretty good! Silent and fits well in a kitchen or bar. Only complaint is storage is a little small, but other than that great product.
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 4 out of 5 stars
Different ice making process
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice machine. Very different ice making process from cheaper round non-clear nugget makers. Love the end result / ice this machine makes. A bit small/narrow ice holding area due to larger ice generation area.
Don’t especially like the open waterfall area that actually makes the ice. You can easily touch the constantly falling water when scooping out ice. Cubes don’t break apart from each other either when they fall. You need to have a metal scoop ready to break up the fallen ice (a bit inconvenient).
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Hi, Thank you for taking the time to leave a review on your unit. Thank You for choosing NewAir!
Pros mentioned:
Ice quality, Noise level
Rated 5 out of 5 stars
Great purchase for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this because the ice maker in my freezer couldn’t make ice quick enough to keep up with me and my girlfriend. This thing is great! It produces ice very quickly. I just fill the tank every morning and it goes all day. The ice is a little wet when i pull the basket out but I’m putting it in the bin in my freezer anyway so it solidifies it no problem. The ice stays cold a lot longer than other ice from other ice makers including my freezer’s ice maker. It is quiet! I only hear the occasional clunk of ice falling into the basket. You do need to make sure that you have at least 6” all around so the device gets air. I have recommended this to my parents whose ice maker is broken.
I would recommend this to a friend
Pros mentioned:
Efficiency
Rated 3 out of 5 stars
Damaged!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice maker works good and was delivered fast but has a dimple in the front bottom corner. It was well packed with styrofoam and plastic corner protectors. It must have taken a significant hit because the plastic was cracked. The box wasn’t punctured so I’m guessing it was dropped on the corner. I’d still recommend buying the item as it works great just unhappy with however it was damaged!
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day! I do apologize for the inconvenience you are currently facing with the unit.Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with this AB-1200 and for the delay in response.Our goal is customer satisfaction, please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter so we can provide the best possible solution.
Best Regards, Customer Care
Rated 4 out of 5 stars
Great Purchase
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was just what we needed for our wet bar. It's a little noisy when it's actually ejecting the ice internally and the ice typically does not separate completely into cubes but a metal scoop does a quick job of cutting them into cubes. It's quick and makes plenty of ice. Another best buy deal of the day.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice quality
Rated 5 out of 5 stars
Best Father’s Day gift!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best purchase ever for Father’s Day gift. Easy clean, easy use to make ice. The cubes are just right to make smoothies or cocktails.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product Clearice40. We highly appreciate your feedback. Thank you for choosing Newair.
Rated 5 out of 5 stars
Love Love Love It!
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this ice machine as my Samsung refrigerator is not designed properly to have a functioning ice machine. I use chilled gallon bottled water because I want clear ice. I set it up and run through the gallon in several hours while I'm cooking or watching a movie. Clean up seems to be a problem for the poor reviewers but how hard is it to open up the drain line and wipe clean the insides? I also let it sit out for a few hours with the lids open to make sure it is finishes by air drying. I read a lot of reviews and glad I made this purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice quality, Noise level
Rated 5 out of 5 stars
Good machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the ice size option
Ease of adding water and low noise operation
I would recommend this to a friend
Pros mentioned:
Ice quality
Rated 4 out of 5 stars
Great icemaker
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really happy with the purchase of this unit. It has no problem keeping up with multiple guests. The ice is of good quality and clear. It is a little noisy during the ice making cycle but not terribly so. Would of gave it a five if it was a little quieter.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Clear Ice Maker!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 4th clear ice maker (over 10 years) so far it is the best one. It is almost an exact copy of the SS200IM but about 15% bigger. Sometimes it might be a little noisy for in the house.
Makes beautiful ice with minimal maintenance.
I would recommend this to a friend
Pros mentioned:
Ease of use, Ice quality
Rated 4 out of 5 stars
Great ice maker but ice doesn’t break
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I love:
Make ice quickly, easy to use and set up, ice is made quickly.
What I hate:
The ice does not break up so you have sheets of ice that have to be broken apart
I would recommend this to a friend
Rated 5 out of 5 stars
Great Ice Maker On the market
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product turned a skeptic into a believer. I never thought a Compact ice machine could make so much CLEAR ICE in 24 hours it absolutely supplement the ice machine that we have in our brand new refrigerator which seems to be smaller than this wonderful little icemaker. I definitely recommend this product.
I would recommend this to a friend
Pros mentioned:
Ice quality, Noise level
Rated 5 out of 5 stars
Ice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s quiet, quick and the ice is the perfect size. Perfect for making bins of ice to keep in freezer while having the machine as backup ice.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Pros mentioned:
Ease of use, Ice quality
Rated 5 out of 5 stars
Darn good portable icemaker
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently upgraded from a 26Lb unit. This unit makes better cubes, keeps them solid much longer, and easier to clean.
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!
Rated 4 out of 5 stars
Clear ice not soft ice... ** remove ALL the tape**
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a nice cooler. I bought one before with lover capacity but softer ice, then bought this one. Higher volune, but harder ice. I used both and like both for different reasons. The clear ice one makes ice faster but the pump runs the water constantly untill the ice tray is full
I would recommend this to a friend
Brand response from NewAir Team
Posted .
Thank you for taking the time to leave a review on your unit. Thank you for choosing Newair!