Customer Ratings & Reviews

So far the grill is great, it only took me 25 minutes to put together by myself. I have grilled some juicy burgers and hotdogs, way better than the frying pan. I also grilled some ribeye steaks with nice grill marks, so I don’t know what the more expensive grills do better.

The unassembled product came with bent parts that left me unsure whether the grill could be assembled properly and therefore safely. I contacted the manufacturer who gave me the choice of them sending a new part or returning the product to BestBuy. I decided to have them send me a new part, thinking it would be a quicker option. new part was not much better than the first as it also had dings in it that didn't appear to have been caused by the shipping process (the shipping package had no apparent damage and neither did the original shipping carton). I put the base of the grill together with the old part because the tank hold down key fit through the old part while the opening for the key in the new part was of a different size. I've since noticed that the grill hood is misaligned do to bent metal on one side of it. This item was obtained with use of a Best Buy gift card which was issued in lieu of a refund for another returned item.

Box arrived a little beat up with the bottom flaps open. No parts were missing thankfully. A couple of pieces were lightly bent in a few places but nothing to the point of not being abled to be assembled and not noticeable on the outside. Assembly was easy even with the somewhat minimal and silly instruction booklet. Took less than 2 hours. Have not used the grill yet but looks good, sturdy and moves around easily on the wheels.

It has a nice sleek design. However, stuff gets dirty pretty easily and aide burner changed color. Overall I like it and works well especially that it has a cabinet for your tools and the gas. However Best Buy sent it damaged in the cover. I asked them to pick it up since it is super heavy and i spent hours assembling it. However they just didnt so what they promised. Paying this much of money and receive a damaged grill with poor quality packaging is so frustrating.

Tis grill does everything i need a grill to do! I purchased this a month ago and I've already had multiple BBQs

Love my new grill. Style has changed since i last purchased one. Re learning grilling due to new designs. Working great good eats.

very happy with this grill, cook fast and easy to clean. very good quality

Love it works great! Easy to put together! Glad I made this purchase!

I recommend this product, quality and price,for me, 5 stars

Great grill and great price, very happy with grill.

A couple of things - Right out of the box - no box damage, but some parts were bent which was very strange. Still able to put together. We've used several times and all was good until this past weekend cooking ribs and the thermostat did not work correctly. Had at 350 and cooked like it was at 500. BB is now out of stock of this item. Will try getting in contact with the mfg.. Any suggestions?

Working Great!! Last grill I had rusted out at the base and in the grill compartment. This should last a lot longer being all stainless steel and all.

Had kenmore grill for 10yrs and it was time to replace it. I didn't want the box store default grill so i chose the Nexgrill. Easy step by step installation and this grill is almost identical to the kenmore. Cooks great and looks great!

Took about 2 hrs to put together. Looks great and is very strong, cooks food fast without burning it. We love it and used it many times si ce we got it. I would definitely recommend this grill to others.

Awesome grill! I would highly recommend this for grill with side burner.

Great BBQ, fairly easy to assemble. Easy to fire up burners

Shipping packaging - Excellent! Assembly Instructions - POOR to WORSE, Parts not identified, No narrative detail on parts to assemble, Pics with NO SUPPORT DETAIL! It is the worst Assembly Instruction I have ever seen. This company is LAZY in this ZERO STAR assembly package !!!!!!!!

Solid build good quality and a steal for the price

The natural gas Barbecue was falsely advertised. After I completely installed it, I realized it was for propane, gas only. I called several times to have a returned, and every time they said it would be no problem. Four times they sent UPS out to pick it up. But UPS could not pick it up unless it was boxed up. I finally had to rent a U-Haul and deliver it myself. Although they reimbursed me for the Barbecue, I was out $107 for the U-Haul. I don’t think I’ll be buying from Best Buy anytime soon. The comment with us has been Best Buy, worst return!

Very happy with quality. Might want to pay for assembly took me awhile to put together !