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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.6 out of 5 stars with 108 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality and the helpful GPS features, finding the device easy to install and use. However, some users experienced challenges with the app's functionality and noted the camera's size. Overall, the parking mode and voice control features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 108 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Revolutionizing Road Safety

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black Nextbase iQ 4K smart dash cam is a great piece of tech that has changed the way I drive in every way. It has all the high-tech features and sleek look a modern driver could want. Seeing "Always On 4G" was the first thing that caught my eye. So, my dash cam is always live, so I can use the Road Watch AI system right away, get updates, and see what's going on in real time. Watching live video from my phone's camera is not only fun, but it's also very helpful for seeing what's going on around me or the road ahead. It's truly amazing that the iQ 4K can record in 4K with included SD Card, The amount of data it stores is so huge that every second on the road is recorded in great detail. The 4K recording includes everything, from license plates to street signs. Because of this, it is a useful tool in case of an accident or a fight. The "Smart Sense Parking" mode changes the game by keeping track of everything that happens while your car is parked. No matter if it's a small crash or a hit-and-run, the witness mode will work well. One more great thing is the SOS emergency feature, If there is an accident, the dash cam can call the cops right away and give them important information about what happened, which could save lives. This amount of safety gives you so much peace of mind that words can't describe it. What a surprise, the iQ 4K is very simple to set up and comes QR Code just scan you will get a video where it clearly provides detailed instructions just install the App it will also provide step by step instructions so that you get it done in no time, It's very simple to set up, even for non-technical people. This dash cam looks like it fits in my car because of how sleek it is. It adds a touch of class without getting in the way of my view. The tool makes the car look better and safer at the same time. You need a subscription to access some smart features and live view options you have multiple subscription options to choose from it would be very helpful if manufacturer can reduce the subscription pricing. Finally, the Nextbase iQ 4K Smart Dash Cam in Black is a very cool car tech item. With 4K video, always-on 4G, Smart Sense Parking mode, live view, and Road Watch AI, it changes what a dash cam can do. It's a good witness on the go because it has the best video quality and the most up-to-date tools that make things safer and easier. If you care about your safety or are crazy about computers, you won't be sorry you bought the iQ 4K. As we drive, new tech like this dash cam can make things better, safer, and more fun.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Thanks for the great review! This dash cam really does elevate your car in so many ways, especially with all of our safety features. So glad are enjoying your new dash cam, please let us know if you have any questions at [email protected].

  • Rated 5 out of 5 stars

    Nextbase for the win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more impressed with the Nextbase iQ dash camera—it’s truly a next-level product! The video quality is outstanding, capturing crystal-clear footage even in low light conditions. The smart features, like real-time alerts and remote access via the app, make it an indispensable tool for staying connected to my car’s surroundings. The setup was a breeze, and the sleek design blends seamlessly into the interior of my vehicle. What sets it apart is the peace of mind it provides, knowing I have reliable eyes on the road at all times. Whether it’s monitoring parking or recording my daily commutes, the Nextbase iQ has exceeded all my expectations. If you’re on the fence about investing in a premium dash cam, don’t hesitate—this one is worth every penny. Highly recommend!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Tim,
      Thank you so much for your detailed and thoughtful review!

      We're glad to hear you're having such a positive experience with your iQ, especially with its image quality and the peace of mind it provides.

      If you ever encounter any issue with your iQ in the future, don't hesitate to reach out to us. We'll be happy to help!

      -The Nextbase reviews team

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent for safety and security

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is for the NextBase iQ 4K smart dash cam without the rear camera. This is the third or fourth dashcam that I have owned, and so far, I like this new NextBase iQ. The box has everything you need to connect the dashcam to any vehicle. It comes with the camera and its two attached antennas, a couple of wire ties (zip ties), warning stickers, an extra 3M double-sided sticker, a tool to hide (tuck) wires, a clip to hold the wire on a solid surface, an OBD port connection wire, and four (4) different types of fuse-type connection wire. This camera has front and cabin (cockpit) side cameras, and the rearview camera is optional. The double camera feature makes this dashcam great for rideshare drivers or when you want to record your passengers. Because of privacy issues when recording inside your car, it is highly recommended to place the sticker both on the outside of the car and inside. Setup is super quick and easy with the Nextbase iQ app installation wizard (guide). I chose the easiest of the connection wires, the OBD port connector. After the connection, the dashcam will get power, and you will get a barcode on the cam display screen, which I had to scan with my phone camera. This will link the device to the iQ app. The device will undergo a software update. Then you will be guided to place the camera and hide the wires. After that, you will choose your plan type: monthly or yearly (get 20% off with the yearly). There are two types of plans: (1) Protect (which is basic) and (2) Protect Plus. Whichever plan you choose, you get three (3) months of a free trial. There is no video screen view on the dashcam; to view recordings or live views, you must use your mobile device. There is a small display that shows recording, motion, and parking. The night vision quality is very good. Note that the cabin (cockpit) camera records night vision in black and white. The daytime 4K view is the best I have seen compared to my older dashcams. Some of the issues that this new solution solves are high-memory storage (SD cards) and cloud storage. I don’t know which cellular company it uses for its full 4G connection, but so far I have not had an issue with the connection. On a mobile device, you can view all of the cameras live with a 4G cellular connection from a remote location. This is great for protecting your vehicle when it senses a movement, it sends you a notification to the iQ app. It can sense and activate the smart view when there are pedestrians, cyclists, and other cars. Another great feature is that the camera records the GPS location, which will be great to use as evidence. There is an option within the app for privacy to turn off the GPS. I tested the “witness mode,” and it does great at storing and sharing recordings with a loved one whenever you experience different emergencies like road rage or a police stop. The view is not only stored in the cloud and internal memory but it is also transmitted live streams with the people I selected to share. The witness mode and the emergency SOS are very useful and maybe even life-saving features. This device and the cost of the plans are worth all the features and benefits it offers as a smart device. Are you willing to pay more for security and safety for yourself, your passengers, and your property? I am extremely satisfied with this Nextbase iQ dashcam, and I highly recommend it.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Happy to hear you are loving your Nextbase iQ dash cam! If you ever have any questions, please reach out to our support team at [email protected].

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Next Gen Dash Cam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    --- SETUP --- The setup for the Nextbase i! Dash Cam is facilitated by a video. The video explains that there are multiple options on how to connect the camera, the most common to this camera is an OBD outlet in your vehicle. This port can be found under the steering wheel for most vehicles. It is not the cigarette lighter. Following that, you connect the cable to the dash cam to give it power, remove the sticky tape cover, and stick the camera to the center or passenger side of your windshield. Download the app and it will guide you on how to connect it with your phone. --- FEATURES --- 4K recording, two cameras - one cabin facing, 140 degrees FOV, live view while away from vehicle, witness mode when in stressful situations, automatic incident detection while driving and while parked, automatic phone alerts while you’re away from your vehicle, voice activated, optional subscription unlocks more features. --- PERFORMANCE AND EXPECTATIONS --- This dashcam is truly a next generation experience. Think of it as a security camera installed in your vehicle. It does what you expect a dash cam to do, which is to record your commute while you drive, but it does it better and then some. For starters, this dash cam connects to your OBD port. This is a multi-pin port located below your steering wheel on most vehicles. At first, I thought that this process would be complicated, but it really wasn’t. After watching the introductory video, I found my OBD port in seconds and installed it in less than a minute. It immediately powered the iQ dashcam. The dashcam showed me a QR code that I scanned with the app and that process automatically paired the app with the cam in a very seamless fashion. While driving, I am able to see what my camera is recording in both the cabin and the outside through the app. At any point, I can go back and rewatch the videos and save them to my phone without ever removing the installed SD card. While my vehicle is parked. I can open the iQ app and watch what is happening near my vehicle. One of my friends leaned on my vehicle while we were talking outside the parking lot and I got a notification of a parking incident. Tapping on the notification allowed me to see what was happening near the vehicle. This gives me peace of mind that I am able to check my vehicle's surroundings before I even reach it or while far away from it. One very unique feature is witness mode. The explanation of witness mode is that it’ll start recording upon activation in stressful situations. As an example, the diagram in the app shows a person being stopped by the police. Using the voice command, “Hey dashcam, start Witness Mode,” the camera begins to record video and audio as well as send a link to 2 contacts of your choice so that they can see the live feed of what is happening that is causing you stress. These contacts can be chosen from within the app. The first time you set up a contact, they will receive a notification and an explanation of what you set them up with so they understand the safety feature. Roadwatch AI is a feature that adds context to your footage. If you need to prove how fast other vehicles are going, roadwatch AI will give approximations of other vehicles speeds, and distances in relation to you. It also auto-identifies pedestrians, cyclists, and more to track those item’s movements. --- APPROVAL --- Overall, having the extra piece of mind that my vehicle’s surrounding area is available to me remotely is worth the recommendation to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this cam professionally installed the video is super clear and app is easy to use would recommend this to anyone looking for a high-quality dash cam. But hold off on the rear cam until the fix the problems of not recording.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review. We appreciate the feedback.
      We are very proud of the IQ, and we are glad you are enjoying it. The IQ rear camera should record properly. There is a new firmware update that should solve any connectivity issues, but if you are having problems beyond that, we would be happy to troubleshoot to find a solution for you.
      Please email us so we can help you: [email protected]
      The Nextbase Review team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Peace of Mind with Cutting-Edge Features

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nextbase iQ 4K Smart Dash Cam is a must-have for any parent or driver. I love being able to remotely view my child’s driving in real time, which gives me peace of mind while they’re on the road. The ability to download video clips from the cloud is incredibly convenient, ensuring I have access to important footage whenever I need it. Plus, the GPS tracking feature makes it easy to monitor the vehicle’s location. The 4K video quality and reliable 4G/LTE connectivity make this dash cam an exceptional investment for safety and convenience!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for your detailed and thoughtful review! We’re delighted to hear that the Nextbase iQ 4K Smart Dash Cam is providing you with peace of mind and enhancing your driving experience. Your feedback means a lot to us, and we're so glad this dash cam is meeting your needs. If you ever have any questions or need support, we’re here to help!
      -The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Horrible Purchase Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this camera. After a year and a half, it broke, and now I have to pay $19.99 a month for an extended warranty. The customer service for this product has been frustrating; they make you jump through hoops and waste your time. They keep sending constant downloads for troubleshooting, but nothing seems to work.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      We're truly sorry to hear about your experience and understand how frustrating this must be. We’d like to help make things right. Please reach out to our support team again, tell them that the reviews team has directed you back with then and we’ll ensure your case receives the attention it deserves to get your camera back working. Thank you for your feedback.
      -The Nextbase reviews team

  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first dash cam I was very apprehensive about buying I wanted to buy the right one Reading reviews on this I was 50/50 some were good some more I am very happy I don't think I could have asked for better I should have bought the back window also but I'm in the process of getting that now beautiful I have no problems I can go on the app and look at the car when I want it tells me where is parked I love it I haven't had another one so I can't compare it but I'm definitely satisfied

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for your thoughtful review! We're thrilled to hear that you are enjoying your new dash cam and that it has met your expectations. We understand how important it is to make the right choice when purchasing a dash cam, and we’re so happy to know that you feel confident in your decision.

      It's also great to hear that you're enjoying the app and the ability to easily check on your car's location. We completely agree that adding a rear camera can be a great addition, and we’re excited to hear that you’re in the process of expanding your setup. If you ever need assistance or have any questions, don’t hesitate to reach out. Thank you again for sharing your experience
      -The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    Best Smart Dash Cam Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iQ capabilities are amazing. It reminds me of the Ring system that I have in my home, but in my car. Being able to check in on my vehicle at any time from anywhere is a feature you just can’t put a price on - especially when we’re traveling. The image quality is top notch, you can clearly see license plates and street signs in all of your footage. The voice commands remind me of what I get with my Alexa products, such a great dash cam if you’re on the market! 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for writing such a detailed and kind review!

      We're truly happy to hear that you're enjoying your iQ and its image quality. We understand how important it is to be able to access a live view of your vehicle when you're away from it and how priceless that peace of mind is.

      If you ever need help with your iQ don't hesitate to reach out to us at [email protected]

      We'll be happy to help!

      -The Nextbase Reviews Team

  • Rated 3 out of 5 stars

    Not sure if its worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its just ok, if you use it for a regular dashcam then its fine.. all other features are questionable, viewing videos is quite the task.. nextbase 4k needs more tutorials on how to use and troubleshooting videos..

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Richard,
      Thank you for taking the time to write a review.

      We're truly thankful for this feedback. We'll make sure to work on more tutorials and troubleshooting videos!

      I'm sorry to hear you're having trouble using your camera.

      Please reach out to us at [email protected] and we'll work to resolve this for you as soon as possible.

      -The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    World Record worst Customer Service experiences

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this device for a year and it had remained very buggy with only short record length of videos (?20 seconds). Customer service is terrible. It's been flashing some random error code since purchase and after working through the customer support (UK based) I finally gave up after they kept sending scripted things to do which did not seem to relate to the issue I was having. More recently it has stopped uploading videos to the server even though I paid $200 (for a year) of service. Again I've tried for 6 weeks to work through their customer service, and same experience - even though the device is defective, they're given the same instructions that don't seem to relate to the issue I'm having. They blame everything (SD card, my wifi, etc) other than taking responsibility for their device. The customer service has been SO bad, if they were based in the US I would file a complaint with the BBB. Buyer beware! Device doesn't work as advertised, and if you have any issues... good luck. The only thing that was good about this $1000 purchase was the job Best Buy did installing it. Otherwise it's been a nightmare.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello David,
      Thank you for taking the time to leave a review.

      I'm really sorry to hear about this negative experience.

      We aim to provide the best support possible to our customers and regret that this has not been the case.

      Please reach out to our North America Support Team at [email protected], saying you were referred by the Nextbase Reviews Team. I'll make sure to follow your case personally.

      Again, we're sorry for the inconvenience caused. We’re committed to ensuring your satisfaction and appreciate the opportunity to make things right.

      -The Nextbase Reviews Team

  • Rated 4 out of 5 stars

    About my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love my purchase. It is exactly what I was looking for and found it in Best Buy. Employees are always great at helping me out.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Juan,
      Thank you for taking the time to write a review!

      We're glad to hear you're having a positive experience with your iQ 4K camera.

      If you ever need help, don't hesitate to reach out!

      -The Nextbase reviews team

  • Rated 5 out of 5 stars

    Security for a price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could argue that Nextbase is a bit pricey, but think of it as getting a fancy cellphone plan for your live streaming dashcam. Now you can spy on your car from anywhere with decent signal and capture any fender benders. Plus, it even doubles as a cool intercom system. Investing in your vehicle's safety never looked so good!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Gabriel,
      Thank you for taking the time to write a review.

      We're glad to hear that you're having a positive experience with our iQ 4K camera. We understand how important it is to prioritize your vehicle's safety.

      If you ever need help with your camera, let us know, we'll be happy to help!

      -The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    Long overdue P.O.M. and stoked!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade for my Sprinter Camper Van and finally some Piece Of Mind. Live view was the main reason I opted for this model as I leave my van at trail heads, in ski resort parking lots and do a lot of BLM remote camping in/ around Utah. Easy to install and the video quality is way better than expected. It's a new purchase but I'm very optimistic on all the use cases. Stoked!!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Bill,

      Thank you for taking the time to leave a review, We're glad to hear you're enjoying the camera and that the Live view feature is giving you some peace of mind. We're always here to help so if you have any question just let us know to help you! Safe Driving!

      -The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Overpriced junk with features locked behind a sub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soon after I bought and installed this camera I realized I was going to be returning it for something less expensive and objectively with better features and quality than this. This garbage product and company. I was intrigued by road watch AI as it is boasted and a big selling point for the device according to the feature page on their website. But road watch AI isn't even available and hasn't been during the two months. I own the product. Live view, smart sense parking, witness mode, guardian mode are among the features that are disabled unless you subscribed to their first tier package. The second tier package includes more features for more money per month. I am excited to be returning this for something better and less expensive. Although the device uses Sony sensors, the post processing and video compression are abhorrent on both the main camera and rear camera, leaving the video quality much to be desired, both on the main camera and on the rear camera should you be as stupid as I was to Shell out $200 extra thinking I was purchasing a quality product.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Mitch,
      Thank you for taking the time to write a review.

      We're truly sorry to hear about your disappointment with our iQ 4K Camera.

      We aim to provide the best service possible to our customers and regret that this has not been the case.

      If you'd like, you can reach out to us at [email protected] so we can work on a solution for the described issues. We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right.

      -The Nextbase reviews team

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dash cam. Great camera quality! Easy to set up. Love the cabin camera too.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are very proud of the IQ, and we value your opinion. We are thrilled you are having such a positive experience!
      The Nextbase Review Team

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    DO NOT BUY NEXTBASE IQ SYSTEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works when it wants to work, watching live on the app is difficult at best. I get 3-4 bars on 4G takes for ever to load and sync with rear camera. For the price being paid, this is a rip off. Get notification on the app, try to pull it up, just say retrieve etc, never see the notification. With the Nextbase 622, never had these problems, it worked great, wish I would not have sold it. Also cannot connect the IQ with my Donger Technologies Power Adapter that I can connect to my rear view mirror elect connector. Now you have to run wiring, (I will not plug into my OBII port, not able use it when at service center, as they need to unplug it) to the fuse box. 622 took less than 5 min, IQ up to 30 min running it and rear camera. Should be easier to use, with camera connection to the app should work better (faster), its connected blue tooth also, so dont understand why it takes so long to get any video feed. Engineers need to go back to the drawling board. Also they need to make the app where it work with Apple Car Play.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review and sharing your feedback with us. Our development team are working tirelessly to improve customer experience with the product and app. Our cameras currently do not support third-party accessories. We would like to get in touch with you to help you resolve this. Please, email us at [email protected].

      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    Internet connected Dash Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front camera install for Chevy Bolt. This cam has great connected service. I can view while my kids are driving and it gives me messages when they go over the speed limit. I stores video on the cloud too

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to write a review!

      We're happy to hear that the camera has a great connection service, and we understand how important it is to protect your peace of mind. If you ever need help in the future with your camera, don't hesitate to reach out to us. We'll do our best to help!

      -The Nextbase reviews team

  • Rated 1 out of 5 stars

    Disappointing Experience with Nextbase iQ 4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing the Nextbase - iQ 4K Smart Dash Cam with 4G/LTE and GPS in Black. My experience has been largely negative due to the device frequently being offline, significantly undermining its reliability and effectiveness. A major limitation is that motion detection footage is only accessible through the app, and not available in real-time while driving. This significantly diminishes the dash cam's utility and convenience. Additionally, the subscription fee required to access basic features is exorbitantly high, adding insult to injury. In contrast, I have had a positive experience with the Ring Car Cam. I own three of these devices and have never encountered any issues. They offer immediate access to footage, reliable performance, and no unreasonable subscription fees. My advice to potential buyers is to consider the Ring Car Cam over the Nextbase iQ 4K. It's a decision you're less likely to regret.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      I am sorry you had this experience. The device going offline should not be a frequent issue, we would need to troubleshoot the problem to find the solution. This may also be connected to the problem accessing the footage. We would like the opportunity to solve this for you. We offer different subscription fees to choose from based on a variety of needs. Please email us so we can provide the correct information: [email protected]
      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Rated 2 out of 5 stars

    It's ok, but.............

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY want to like this dash cam. The idea is great. The execution not so much. You must invest time to go into literally every setting and tweak them. I still have not been able to download a video from the cloud to phone. It stops half way and gives an error. Sometimes GPS connects and sometimes it doesn't. If your looking for Plug and Play. This is not for you.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Jeremy,

      Thank you for your feedback, we're sorry to hear you're having issues downloading the videos from your camera, this is definitely not how it should work. Have you tried deleting and reinstalling the app? You shouldn't be doing this every time you download a video but maybe there has been an issue with the connection and might need an update.

      If the issue persist please get in touch with our support team at [email protected] to further investigate this issue and get your camera properly working!

      - The Nextbase Reviews Team

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